In re J.P. MORGAN SECURITIES
J.P. Morgan Securities LLC was accused of violating Regulation Best Interest by recommending more expensive mutual funds to retail customers when identical, lower-cost ETFs were available, resulting in $14.03 million in excess fees and expenses.
J.P. Morgan Securities LLC agreed to a settlement with the SEC for violating Regulation Best Interest by recommending more expensive mutual funds to retail customers when lower-cost ETFs were available. The misconduct, which occurred between June 2020 and July 2022, resulted in approximately 10,516 customers paying $14.03 million in excess fees and expenses. J.P. Morgan Securities agreed to pay $15.9 million in reimbursements, including interest and tax adjustments, to impacted customers.
J.P. Morgan Securities LLC was accused of violating Regulation Best Interest by recommending more expensive mutual funds to retail customers when identical, lower-cost ETFs were available. The misconduct, which occurred between June 2020 and July 2022, resulted in approximately 10,516 customers paying $14.03 million in excess fees and expenses. J.P. Morgan Securities' representatives failed to consider cost differences or act in customers' best interests, breaching Reg. BI's Care and Compliance Obligations. The SEC found that J.P. Morgan failed to enforce its own policies requiring consideration of lower-cost alternatives. In resolution, J.P. Morgan self-reported the issue, cooperated fully, and remediated affected customers by paying $15.9 million in reimbursements, including interest and tax adjustments, and converting impacted holdings to lower-fee share classes at no cost to clients. The SEC imposed no civil penalty due to the company's self-reporting, cooperation, and remediation efforts. J.P. Morgan Securities agreed to a cease-and-desist order and censure from the SEC.
Extracted insights
- $249.70B $249.7 billion ≥$1B
- $15.21M $15.21 million $10M–$100M
- $14.03M $14.03 million $10M–$100M
- $1.18M $1.18 million $1M–$10M
- person care obligation
- person clone mutual funds
- person compliance obligation
- person general obligation
- person higher fees
- company jp morgan securities
- Securities and Exchange Commission instituted proceedings
- JP Morgan Securities submitted Offer of Settlement
- Commission accepted Offer of Settlement
- JP Morgan Securities recommended Clone Mutual Funds
- JP Morgan Securities caused higher fees
- customers paid $14.03 million
- JP Morgan Securities violated Care Obligation
- JP Morgan Securities violated Compliance Obligation
- JP Morgan Securities violated General Obligation
UNITED STATES OF AMERICA
Before the
SECURITIES AND EXCHANGE COMMISSION
SECURITIES EXCHANGE ACT OF 1934
Release No. 101493 / October 31, 2024
INVESTMENT ADVISERS ACT OF 1940
Release No. 6758 / October 31, 2024
ADMINISTRATIVE PROCEEDING
File No. 3-22279
In the Matter of
J.P. MORGAN SECURITIES
LLC
Respondent.
ORDER INSTITUTING ADMINISTRATIVE
AND CEASE-AND-DESIST PROCEEDINGS,
PURSUANT TO SECTIONS 15(b) AND 21C
OF THE SECURITIES EXCHANGE ACT
OF 1934 AND SECTION 203(e) OF THE
INVESTMENT ADVISERS ACT OF 1940,
MAKING FINDINGS, AND IMPOSING
REMEDIAL SANCTIONS AND A CEASE-
AND-DESIST ORDER
I.
The Securities and Exchange Commission (“Commission”) deems it appropriate and in the
public interest that public administrative and cease-and-desist proceedings be, and hereby are,
instituted pursuant to Sections 15(b), and 21C of the Securities Exchange Act of 1934 (“Exchange
Act”) and Section 203(e) of the Investment Advisers Act of 1940 (“Advisers Act”), against J.P.
Morgan Securities LLC (“JP Morgan Securities” or “Respondent”).
II.
In anticipation of the institution of these proceedings, Respondent has submitted an Offer
of Settlement (“Offer”) which the Commission has determined to accept. Solely for the purpose of
these proceedings and any other proceedings brought by or on behalf of the Commission, or to
which the Commission is a party, and without admitting or denying the findings herein, except as
to the Commission’s jurisdiction over it and the subject matter of these proceedings, which are
admitted, Respondent consents to the entry of this Order Instituting Administrative And Cease-
And-Desist Proceedings, Pursuant to Sections 15(b) and 21C of the Securities Exchange Act of
1934 and Section 203(e) of the Investment Advisers Act of 1940, Making Findings, And Imposing
Remedial Sanctions and a Cease-and-Desist Order (“Order”), as set forth below.
2
III.
On the basis of this Order and Respondent’s Offer, the Commission finds
1
that
Summary
From at least June 30, 2020 through July 14, 2022 (the “Relevant Period”), JP Morgan
Securities, through its registered representatives, recommended certain mutual fund products
(“Clone Mutual Funds”) to its retail brokerage customers when materially less expensive ETF
products that offer the same investment portfolio to investors (“Clone ETFs” and, together with
Clone Mutual Funds, the “Clone Pairs”) were also available on JP Morgan Securities’ platform for
recommendation to these customers. In total, approximately 10,516 JP Morgan Securities retail
brokerage customers made approximately 17,494 purchases of the more expensive Clone Mutual
Funds during the Relevant Period as a result of those recommendations. JP Morgan Securities’
actions caused impacted customers to pay higher fees than they would have otherwise paid had
they purchased the Clone ETFs instead of the Clone Mutual Funds. Specifically, the impacted JP
Morgan Securities retail brokerage customers paid approximately $14.03 million in higher fees and
expenses. When recommending the Clone Mutual Funds, JP Morgan Securities and its registered
representatives failed to consider the costs associated with the Clone Mutual Funds as opposed to
the less expensive Clone ETFs and failed to have a reasonable basis to believe that the
recommendations were in the best interest of JP Morgan Securities retail brokerage customers.
Through this conduct, JP Morgan Securities violated the Care Obligation of Regulation Best
Interest (“Reg. BI”). JP Morgan Securities also violated Reg. BI’s Compliance Obligation by
failing to enforce its written policies and procedures reasonably designed to achieve compliance
with Reg. BI’s Care Obligation. By violating Reg. BI’s Care and Compliance Obligations, JP
Morgan Securities violated the General Obligation of Reg. BI.
Respondent
1. JP Morgan Securities is a Delaware limited liability company with its principal
place of business in New York, New York. It has been dually registered with the Commission as a
broker-dealer and investment adviser since December 13, 1985, and April 3, 1965, respectively. In
its Form ADV dated March 28, 2024, JP Morgan Securities reports that it has approximately
$249.7 billion in regulatory assets under management. JP Morgan Securities is a wholly-owned
subsidiary of JPMorgan Chase & Co., a global financial services firm incorporated in Delaware
and headquartered in New York, New York.
Background
The General Obligation of Reg. BI
1
The findings herein are made pursuant to Respondent’s Offer of Settlement and are not
binding on any other person or entity in this or any other proceeding.
3
2. The General Obligation of Reg. BI, which had a compliance date of June 30, 2020,
provides in relevant part that “[a] broker, dealer, or a natural person who is an associated person of
a broker or dealer, when making a recommendation of any securities transaction or investment
strategy involving securities (including account recommendations) to a retail customer, shall act in
the best interest of the retail customer at the time the recommendation is made, without placing the
financial or other interest of the broker, dealer, or natural person who is an associated person of a
broker or dealer making the recommendation ahead of the interest of the retail customer.”
Exchange Act Rule 15l-1(a)(1); see also Regulation Best Interest: The Broker-Dealer Standard of
Conduct, Exchange Act Release No. 86031, at 45-46, 471 (June 5, 2019) (hereinafter “Adopting
Release”).
3. Broker-dealers such as JP Morgan Securities can satisfy the General Obligation
only if they comply with four component obligations, including but not limited to: (1) exercising
reasonable diligence, care, and skill when recommending any securities transaction or investment
strategy involving securities to a retail brokerage customer (“Care Obligation”) and (2)
establishing, maintaining, and enforcing policies and procedures reasonably designed to achieve
compliance with Reg. BI (“Compliance Obligation”). See Exchange Act Rule 15l-1(a)(2).
Because all of the component obligations are mandatory, failure to comply with any of them would
violate the General Obligation. See Adopting Release at 72.
The Care Obligation of Reg. BI
4. The Care Obligation of Reg. BI requires, in relevant part, that a broker-dealer or its
associated persons, when making a recommendation of any securities transaction or investment
strategy involving securities to a retail customer, exercise reasonable diligence, care, and skill (A)
to understand the potential risks, rewards, and costs associated with the recommendation, and have
a reasonable basis to believe that the recommendation could be in the best interest of at least some
retail customers and (B) to have a reasonable basis to believe that the recommendation is in the
best interest of a particular retail customer based on that retail customer’s investment profile and
the potential risks, rewards, and costs associated with the recommendation and does not place the
financial or other interest of the broker-dealer or such associated person ahead of the interest of the
retail customer. Exchange Act Rule 15l-1(a)(2)(ii).
The Clone Pairs
5. Mutual funds and ETFs are investment companies that pool money from many
investors to invest in securities—such as stocks, bonds, and short-term debt—or other assets.
Mutual fund shares are typically purchased from the fund directly or through investment
professionals like broker-dealers. ETFs do not sell individual shares directly to retail investors.
Instead, ETF shares are traded throughout the day on national stock exchanges. Both mutual funds
and ETFs charge investors various fees and expenses.
4
6. Many mutual funds offer different types of shares, known as classes. Each
mutual fund share class invests in the same pool (or investment portfolio) of securities, but each
class may have different fees and expenses.
7. Asset management companies sometimes sponsor a Clone Pair, namely a mutual
fund and an ETF with identical investment strategies. A Clone ETF and Clone Mutual Fund both
offer the same investment portfolio to investors but differ in terms of cost and legal structure,
which generates some differences between the two products. For example, mutual funds are priced
once per day at their net asset value, whereas ETFs are priced throughout the day at a fluctuating
market price.
JP Morgan Securities Recommends More Expensive Clone Mutual Funds Without a
Reasonable Basis
8. JP Morgan Securities recommended certain mutual fund products to its retail
brokerage customers when less expensive Clone ETF products that offer the same investment
portfolio to investors were also available on JP Morgan Securities’ platform for recommendation
to these customers.
9. By March 2019, JP Morgan Securities had onboarded both a Clone Mutual Fund
(“First Clone Mutual Fund”) and a Clone ETF (“First Clone ETF” and, together with First Clone
Mutual Fund, the “First Clone Pair”) to its full-service brokerage platform for its registered
representatives to recommend to retail brokerage customers.
2
The First Clone Pair was offered by
the same issuer, offered investors the same investment portfolio, and were marketed as such. All
share classes of the First Clone Mutual Fund available for recommendation to JP Morgan
Securities retail brokerage customers had significantly higher fees and expenses than the First
Clone ETF. As a result, the First Clone ETF was less expensive overall than the First Clone
Mutual Fund share classes that were available on JP Morgan Securities’ platform for brokerage
recommendations.
10. By February 2021, JP Morgan Securities had onboarded a second Clone Mutual
Fund (“Second Clone Mutual Fund”) and a Clone ETF (“Second Clone ETF” and, together with
Second Clone Mutual Fund, the “Second Clone Pair”) to its full-service brokerage platform for its
registered representatives to recommend to retail brokerage customers. Once again, the Second
Clone Pair was offered by the same issuer, offered investors the same investment portfolio, and
were marketed as such. All share classes of the Second Clone Mutual Fund available for
recommendation to JP Morgan Securities retail brokerage customers had significantly higher fees
and expenses than the Second Clone ETF. As a result, the Second Clone ETF was less expensive
overall than the Second Clone Mutual Fund share classes that were available on JP Morgan
Securities’ platform for brokerage recommendations.
2
Recommendations of the First Clone Mutual Fund and First Clone ETF became subject
to Reg. BI as of June 30, 2020, the regulation’s compliance date.
5
11. During the Relevant Period, JP Morgan Securities recommended the First and
Second Clone Mutual Funds to its retail brokerage customers without considering whether these
products were materially more expensive than the corresponding Clone ETFs. Specifically,
between June 30, 2020 and July 14, 2022, approximately 10,516 JP Morgan Securities customers
made approximately 17,494 purchases of the more expensive First and Second Clone Mutual
Funds as a result of those recommendations. JP Morgan Securities’ actions caused impacted
customers to pay higher fees than they would have otherwise paid had they instead purchased the
First and Second Clone ETFs. As a result of these recommendations, retail brokerage customers
paid approximately $14.03 million more in fees and expenses than they would have paid if they
had instead purchased the less expensive First and Second Clone ETFs.
12. When recommending the First and Second Clone Mutual Funds, JP Morgan
Securities and its registered representatives failed to consider the costs associated with the Clone
Mutual Funds as compared to the less expensive Clone ETFs, and therefore failed to have a
reasonable basis to believe that the recommendations were in the best interest of JP Morgan
Securities retail brokerage customers.
JP Morgan Securities Failed to Enforce Written Policies and Procedures Reasonably
Designed to Achieve Compliance with Reg. BI
13. Reg. BI’s Compliance Obligation requires a broker-dealer to establish, maintain,
and enforce written policies and procedures reasonably designed to achieve compliance with Reg.
BI. Exchange Act Rule 15l-1(a)(2)(iv). These policies and procedures must address, among other
things, compliance with a broker-dealer’s Care Obligation. See Adopting Release at 16.
14. JP Morgan Securities maintains various written policies and procedures (“WPPs”)
for when its financial professionals, including registered representatives, make mutual fund
recommendations. During the Relevant Period, JP Morgan Securities’ WPPs stated that “careful
attention must be paid to recommending [mutual funds] when a comparable ETF is available” and
to “consider alternatives within the same product-type or asset class.”
15. During the Relevant Period, JP Morgan Securities failed to comply with its WPPs
in that certain registered representatives recommended the First and Second Clone Mutual Funds to
retail brokerage customers without considering the less expensive First and Second Clone ETFs
with identical investment strategies as an alternative within the same product-type or asset class.
Violations
16. As a result of the conduct described above, JP Morgan Securities willfully violated
Rule 15l-1(a) under the Exchange Act.
3
3
See Wonsover v. SEC, 205 F.3d 408, 414 (D.C. Cir. 2000) (upholding the Commission’s
determination that, for the purpose of Section 15, “willfulness” requires only “that the
6
JP Morgan Securities’ Self-Reporting, Cooperation and Remedial Efforts
17. In determining to accept the Offer, the Commission considered self-reporting and
remedial acts promptly undertaken by Respondent and the cooperation afforded the Commission
staff. JP Morgan Securities self-reported the conduct to the Commission staff and conducted an
investigation. JP Morgan Securities remediated the conduct by repaying impacted customers
plus interest. JP Morgan Securities also converted impacted customers into a lower-priced share
class of the Clone Mutual Funds, which the impacted customers were not otherwise eligible to
purchase, to approximate the lower fees of the Clone ETFs and minimize customer impact.
18. Upon becoming aware of the issue, JP Morgan Securities restricted all future
purchases (both new positions and additions to existing positions) by full service brokerage
accounts of the First and Second Clone Mutual Fund share classes that had higher fees than the
First and Second Clone ETFs, respectively.
19. JP Morgan Securities self-reported the issue to the Commission staff, undertook
an investigation to confirm that there were no other Clone Pairs available for recommendation on
its platform to retail brokerage customers and provided timely updates to the Commission staff
and voluntarily produced documents, reports and other materials.
20. JP Morgan Securities updated its written procedures for adding new actively-
managed mutual fund and ETF strategies and vehicles to its full-service brokerage platform to
prevent future occurrences of Clone Pairs with materially different expense ratios being available
for JP Morgan Securities’ registered representatives to recommend to its retail brokerage
customers.
21. JP Morgan Securities voluntarily identified the impacted customers who
purchased First and Second Clone Mutual Fund share classes that had higher fees than the First
and Second Clone ETFs during the Relevant Period, and has completed full remediation for
those customers, including reimbursement of certain transactions that were not subject to Reg. BI
because they occurred before Reg. BI’s compliance date and/or were not recommended by JP
Morgan Securities. JP Morgan Securities identified approximately 10,516 impacted customers
that paid a total of approximately $14.03 million in up-front sales charges, contingent deferred
sales charges, and higher ongoing fees and expenses from purchases of the First and Second
Clone Mutual Funds recommended by JP Morgan Securities and its registered representatives.
JP Morgan Securities issued payments (including interest) totaling approximately $15.21 million
to approximately 10,906 accounts attributable to purchases recommended by JP Morgan
Securities and its registered representatives, by crediting the accounts of current customers and
mailing reimbursement checks or otherwise directing payments as instructed by former
customers. The $15.21 million that JP Morgan Securities paid to impacted customers who made
person charged with the duty knows what he is doing. It does not mean that, in addition,
he must suppose that he is breaking the law.” (internal quotation marks omitted)).
7
recommended purchases also included approximately $1.18 million to account for potential tax
implications and the greater of interest or lost performance. JP Morgan Securities’ conversion of
positions to a lower fee share class of the First and Second Clone Mutual Funds with an expense
ratio approximately that of the First and Second Clone ETFs was undertaken at no cost to the
customers. In addition to the remediation described above, JP Morgan Securities also
remediated JP Morgan Securities retail brokerage customers who made unsolicited purchases
during the Relevant Period of the First and Second Clone Mutual Fund share classes that had
higher fees than the First and Second Clone ETFs. In total, JPMS paid approximately $15.9
million to remediate impacted customers.
IV.
In view of the foregoing, the Commission deems it appropriate and in the public interest to
impose the sanctions agreed to in Respondent’s Offer.
Accordingly, pursuant to Sections 15(b) and 21C of the Exchange Act and Section 203(e)
of the Advisers Act, it is hereby ORDERED that:
A. Respondent cease and desist from committing or causing any violations and any
future violations of Rule 15l-1 under the Exchange Act.
B. Respondent is censured.
C. Respondent acknowledges that the Commission is not imposing a civil penalty
based upon its self-report, its cooperation in a Commission investigation, and its remediation. If at
any time following the entry of the Order, the Division of Enforcement (“Division”) obtains
information indicating that Respondent knowingly provided materially false or misleading
information or materials to the Commission, or in a related proceeding, the Division may, at its
sole discretion and with prior notice to the Respondent, petition the Commission to reopen this
matter and seek an order directing that the Respondent pay a civil money penalty. Respondent
may contest by way of defense in any resulting administrative proceeding whether it knowingly
provided materially false or misleading information, but may not: (1) contest the findings in the
Order; or (2) assert any defense to liability or remedy, including, but not limited to, any statute of
limitations defense.
By the Commission.
Vanessa A. Countryman
Secretary UNITED STATES OF AMERICA
Before the
SECURITIES AND EXCHANGE COMMISSION
SECURITIES EXCHANGE ACT OF 1934
Release No. 101493 / October 31, 2024
INVESTMENT ADVISERS ACT OF 1940
Release No. 6758 / October 31, 2024
ADMINISTRATIVE PROCEEDING
File No. 3-22279
In the Matter of
J.P. MORGAN SECURITIES
LLC
Respondent.
ORDER INSTITUTING ADMINISTRATIVE
AND CEASE-AND-DESIST PROCEEDINGS,
PURSUANT TO SECTIONS 15(b) AND 21C
OF THE SECURITIES EXCHANGE ACT
OF 1934 AND SECTION 203(e) OF THE
INVESTMENT ADVISERS ACT OF 1940,
MAKING FINDINGS, AND IMPOSING
REMEDIAL SANCTIONS AND A CEASE-
AND-DESIST ORDER
I.
The Securities and Exchange Commission (“Commission”) deems it appropriate and in the
public interest that public administrative and cease-and-desist proceedings be, and hereby are,
instituted pursuant to Sections 15(b), and 21C of the Securities Exchange Act of 1934 (“Exchange
Act”) and Section 203(e) of the Investment Advisers Act of 1940 (“Advisers Act”), against J.P.
Morgan Securities LLC (“JP Morgan Securities” or “Respondent”).
II.
In anticipation of the institution of these proceedings, Respondent has submitted an Offer
of Settlement (“Offer”) which the Commission has determined to accept. Solely for the purpose of
these proceedings and any other proceedings brought by or on behalf of the Commission, or to
which the Commission is a party, and without admitting or denying the findings herein, except as
to the Commission’s jurisdiction over it and the subject matter of these proceedings, which are
admitted, Respondent consents to the entry of this Order Instituting Administrative And Cease-
And-Desist Proceedings, Pursuant to Sections 15(b) and 21C of the Securities Exchange Act of
1934 and Section 203(e) of the Investment Advisers Act of 1940, Making Findings, And Imposing
Remedial Sanctions and a Cease-and-Desist Order (“Order”), as set forth below.
2
III.
On the basis of this Order and Respondent’s Offer, the Commission finds1 that
Summary
From at least June 30, 2020 through July 14, 2022 (the “Relevant Period”), JP Morgan
Securities, through its registered representatives, recommended certain mutual fund products
(“Clone Mutual Funds”) to its retail brokerage customers when materially less expensive ETF
products that offer the same investment portfolio to investors (“Clone ETFs” and, together with
Clone Mutual Funds, the “Clone Pairs”) were also available on JP Morgan Securities’ platform for
recommendation to these customers. In total, approximately 10,516 JP Morgan Securities retail
brokerage customers made approximately 17,494 purchases of the more expensive Clone Mutual
Funds during the Relevant Period as a result of those recommendations. JP Morgan Securities’
actions caused impacted customers to pay higher fees than they would have otherwise paid had
they purchased the Clone ETFs instead of the Clone Mutual Funds. Specifically, the impacted JP
Morgan Securities retail brokerage customers paid approximately $14.03 million in higher fees and
expenses. When recommending the Clone Mutual Funds, JP Morgan Securities and its registered
representatives failed to consider the costs associated with the Clone Mutual Funds as opposed to
the less expensive Clone ETFs and failed to have a reasonable basis to believe that the
recommendations were in the best interest of JP Morgan Securities retail brokerage customers.
Through this conduct, JP Morgan Securities violated the Care Obligation of Regulation Best
Interest (“Reg. BI”). JP Morgan Securities also violated Reg. BI’s Compliance Obligation by
failing to enforce its written policies and procedures reasonably designed to achieve compliance
with Reg. BI’s Care Obligation. By violating Reg. BI’s Care and Compliance Obligations, JP
Morgan Securities violated the General Obligation of Reg. BI.
Respondent
1. JP Morgan Securities is a Delaware limited liability company with its principal
place of business in New York, New York. It has been dually registered with the Commission as a
broker-dealer and investment adviser since December 13, 1985, and April 3, 1965, respectively. In
its Form ADV dated March 28, 2024, JP Morgan Securities reports that it has approximately
$249.7 billion in regulatory assets under management. JP Morgan Securities is a wholly-owned
subsidiary of JPMorgan Chase & Co., a global financial services firm incorporated in Delaware
and headquartered in New York, New York.
Background
The General Obligation of Reg. BI
1 The findings herein are made pursuant to Respondent’s Offer of Settlement and are not
binding on any other person or entity in this or any other proceeding.
3
2. The General Obligation of Reg. BI, which had a compliance date of June 30, 2020,
provides in relevant part that “[a] broker, dealer, or a natural person who is an associated person of
a broker or dealer, when making a recommendation of any securities transaction or investment
strategy involving securities (including account recommendations) to a retail customer, shall act in
the best interest of the retail customer at the time the recommendation is made, without placing the
financial or other interest of the broker, dealer, or natural person who is an associated person of a
broker or dealer making the recommendation ahead of the interest of the retail customer.”
Exchange Act Rule 15l-1(a)(1); see also Regulation Best Interest: The Broker-Dealer Standard of
Conduct, Exchange Act Release No. 86031, at 45-46, 471 (June 5, 2019) (hereinafter “Adopting
Release”).
3. Broker-dealers such as JP Morgan Securities can satisfy the General Obligation
only if they comply with four component obligations, including but not limited to: (1) exercising
reasonable diligence, care, and skill when recommending any securities transaction or investment
strategy involving securities to a retail brokerage customer (“Care Obligation”) and (2)
establishing, maintaining, and enforcing policies and procedures reasonably designed to achieve
compliance with Reg. BI (“Compliance Obligation”). See Exchange Act Rule 15l-1(a)(2).
Because all of the component obligations are mandatory, failure to comply with any of them would
violate the General Obligation. See Adopting Release at 72.
The Care Obligation of Reg. BI
4. The Care Obligation of Reg. BI requires, in relevant part, that a broker-dealer or its
associated persons, when making a recommendation of any securities transaction or investment
strategy involving securities to a retail customer, exercise reasonable diligence, care, and skill (A)
to understand the potential risks, rewards, and costs associated with the recommendation, and have
a reasonable basis to believe that the recommendation could be in the best interest of at least some
retail customers and (B) to have a reasonable basis to believe that the recommendation is in the
best interest of a particular retail customer based on that retail customer’s investment profile and
the potential risks, rewards, and costs associated with the recommendation and does not place the
financial or other interest of the broker-dealer or such associated person ahead of the interest of the
retail customer. Exchange Act Rule 15l-1(a)(2)(ii).
The Clone Pairs
5. Mutual funds and ETFs are investment companies that pool money from many
investors to invest in securities—such as stocks, bonds, and short-term debt—or other assets.
Mutual fund shares are typically purchased from the fund directly or through investment
professionals like broker-dealers. ETFs do not sell individual shares directly to retail investors.
Instead, ETF shares are traded throughout the day on national stock exchanges. Both mutual funds
and ETFs charge investors various fees and expenses.
4
6. Many mutual funds offer different types of shares, known as classes. Each
mutual fund share class invests in the same pool (or investment portfolio) of securities, but each
class may have different fees and expenses.
7. Asset management companies sometimes sponsor a Clone Pair, namely a mutual
fund and an ETF with identical investment strategies. A Clone ETF and Clone Mutual Fund both
offer the same investment portfolio to investors but differ in terms of cost and legal structure,
which generates some differences between the two products. For example, mutual funds are priced
once per day at their net asset value, whereas ETFs are priced throughout the day at a fluctuating
market price.
JP Morgan Securities Recommends More Expensive Clone Mutual Funds Without a
Reasonable Basis
8. JP Morgan Securities recommended certain mutual fund products to its retail
brokerage customers when less expensive Clone ETF products that offer the same investment
portfolio to investors were also available on JP Morgan Securities’ platform for recommendation
to these customers.
9. By March 2019, JP Morgan Securities had onboarded both a Clone Mutual Fund
(“First Clone Mutual Fund”) and a Clone ETF (“First Clone ETF” and, together with First Clone
Mutual Fund, the “First Clone Pair”) to its full-service brokerage platform for its registered
representatives to recommend to retail brokerage customers.2 The First Clone Pair was offered by
the same issuer, offered investors the same investment portfolio, and were marketed as such. All
share classes of the First Clone Mutual Fund available for recommendation to JP Morgan
Securities retail brokerage customers had significantly higher fees and expenses than the First
Clone ETF. As a result, the First Clone ETF was less expensive overall than the First Clone
Mutual Fund share classes that were available on JP Morgan Securities’ platform for brokerage
recommendations.
10. By February 2021, JP Morgan Securities had onboarded a second Clone Mutual
Fund (“Second Clone Mutual Fund”) and a Clone ETF (“Second Clone ETF” and, together with
Second Clone Mutual Fund, the “Second Clone Pair”) to its full-service brokerage platform for its
registered representatives to recommend to retail brokerage customers. Once again, the Second
Clone Pair was offered by the same issuer, offered investors the same investment portfolio, and
were marketed as such. All share classes of the Second Clone Mutual Fund available for
recommendation to JP Morgan Securities retail brokerage customers had significantly higher fees
and expenses than the Second Clone ETF. As a result, the Second Clone ETF was less expensive
overall than the Second Clone Mutual Fund share classes that were available on JP Morgan
Securities’ platform for brokerage recommendations.
2 Recommendations of the First Clone Mutual Fund and First Clone ETF became subject
to Reg. BI as of June 30, 2020, the regulation’s compliance date.
5
11. During the Relevant Period, JP Morgan Securities recommended the First and
Second Clone Mutual Funds to its retail brokerage customers without considering whether these
products were materially more expensive than the corresponding Clone ETFs. Specifically,
between June 30, 2020 and July 14, 2022, approximately 10,516 JP Morgan Securities customers
made approximately 17,494 purchases of the more expensive First and Second Clone Mutual
Funds as a result of those recommendations. JP Morgan Securities’ actions caused impacted
customers to pay higher fees than they would have otherwise paid had they instead purchased the
First and Second Clone ETFs. As a result of these recommendations, retail brokerage customers
paid approximately $14.03 million more in fees and expenses than they would have paid if they
had instead purchased the less expensive First and Second Clone ETFs.
12. When recommending the First and Second Clone Mutual Funds, JP Morgan
Securities and its registered representatives failed to consider the costs associated with the Clone
Mutual Funds as compared to the less expensive Clone ETFs, and therefore failed to have a
reasonable basis to believe that the recommendations were in the best interest of JP Morgan
Securities retail brokerage customers.
JP Morgan Securities Failed to Enforce Written Policies and Procedures Reasonably
Designed to Achieve Compliance with Reg. BI
13. Reg. BI’s Compliance Obligation requires a broker-dealer to establish, maintain,
and enforce written policies and procedures reasonably designed to achieve compliance with Reg.
BI. Exchange Act Rule 15l-1(a)(2)(iv). These policies and procedures must address, among other
things, compliance with a broker-dealer’s Care Obligation. See Adopting Release at 16.
14. JP Morgan Securities maintains various written policies and procedures (“WPPs”)
for when its financial professionals, including registered representatives, make mutual fund
recommendations. During the Relevant Period, JP Morgan Securities’ WPPs stated that “careful
attention must be paid to recommending [mutual funds] when a comparable ETF is available” and
to “consider alternatives within the same product-type or asset class.”
15. During the Relevant Period, JP Morgan Securities failed to comply with its WPPs
in that certain registered representatives recommended the First and Second Clone Mutual Funds to
retail brokerage customers without considering the less expensive First and Second Clone ETFs
with identical investment strategies as an alternative within the same product-type or asset class.
Violations
16. As a result of the conduct described above, JP Morgan Securities willfully violated
Rule 15l-1(a) under the Exchange Act.3
3 See Wonsover v. SEC, 205 F.3d 408, 414 (D.C. Cir. 2000) (upholding the Commission’s
determination that, for the purpose of Section 15, “willfulness” requires only “that the
6
JP Morgan Securities’ Self-Reporting, Cooperation and Remedial Efforts
17. In determining to accept the Offer, the Commission considered self-reporting and
remedial acts promptly undertaken by Respondent and the cooperation afforded the Commission
staff. JP Morgan Securities self-reported the conduct to the Commission staff and conducted an
investigation. JP Morgan Securities remediated the conduct by repaying impacted customers
plus interest. JP Morgan Securities also converted impacted customers into a lower-priced share
class of the Clone Mutual Funds, which the impacted customers were not otherwise eligible to
purchase, to approximate the lower fees of the Clone ETFs and minimize customer impact.
18. Upon becoming aware of the issue, JP Morgan Securities restricted all future
purchases (both new positions and additions to existing positions) by full service brokerage
accounts of the First and Second Clone Mutual Fund share classes that had higher fees than the
First and Second Clone ETFs, respectively.
19. JP Morgan Securities self-reported the issue to the Commission staff, undertook
an investigation to confirm that there were no other Clone Pairs available for recommendation on
its platform to retail brokerage customers and provided timely updates to the Commission staff
and voluntarily produced documents, reports and other materials.
20. JP Morgan Securities updated its written procedures for adding new actively-
managed mutual fund and ETF strategies and vehicles to its full-service brokerage platform to
prevent future occurrences of Clone Pairs with materially different expense ratios being available
for JP Morgan Securities’ registered representatives to recommend to its retail brokerage
customers.
21. JP Morgan Securities voluntarily identified the impacted customers who
purchased First and Second Clone Mutual Fund share classes that had higher fees than the First
and Second Clone ETFs during the Relevant Period, and has completed full remediation for
those customers, including reimbursement of certain transactions that were not subject to Reg. BI
because they occurred before Reg. BI’s compliance date and/or were not recommended by JP
Morgan Securities. JP Morgan Securities identified approximately 10,516 impacted customers
that paid a total of approximately $14.03 million in up-front sales charges, contingent deferred
sales charges, and higher ongoing fees and expenses from purchases of the First and Second
Clone Mutual Funds recommended by JP Morgan Securities and its registered representatives.
JP Morgan Securities issued payments (including interest) totaling approximately $15.21 million
to approximately 10,906 accounts attributable to purchases recommended by JP Morgan
Securities and its registered representatives, by crediting the accounts of current customers and
mailing reimbursement checks or otherwise directing payments as instructed by former
customers. The $15.21 million that JP Morgan Securities paid to impacted customers who made
person charged with the duty knows what he is doing. It does not mean that, in addition,
he must suppose that he is breaking the law.” (internal quotation marks omitted)).
7
recommended purchases also included approximately $1.18 million to account for potential tax
implications and the greater of interest or lost performance. JP Morgan Securities’ conversion of
positions to a lower fee share class of the First and Second Clone Mutual Funds with an expense
ratio approximately that of the First and Second Clone ETFs was undertaken at no cost to the
customers. In addition to the remediation described above, JP Morgan Securities also
remediated JP Morgan Securities retail brokerage customers who made unsolicited purchases
during the Relevant Period of the First and Second Clone Mutual Fund share classes that had
higher fees than the First and Second Clone ETFs. In total, JPMS paid approximately $15.9
million to remediate impacted customers.
IV.
In view of the foregoing, the Commission deems it appropriate and in the public interest to
impose the sanctions agreed to in Respondent’s Offer.
Accordingly, pursuant to Sections 15(b) and 21C of the Exchange Act and Section 203(e)
of the Advisers Act, it is hereby ORDERED that:
A. Respondent cease and desist from committing or causing any violations and any
future violations of Rule 15l-1 under the Exchange Act.
B. Respondent is censured.
C. Respondent acknowledges that the Commission is not imposing a civil penalty
based upon its self-report, its cooperation in a Commission investigation, and its remediation. If at
any time following the entry of the Order, the Division of Enforcement (“Division”) obtains
information indicating that Respondent knowingly provided materially false or misleading
information or materials to the Commission, or in a related proceeding, the Division may, at its
sole discretion and with prior notice to the Respondent, petition the Commission to reopen this
matter and seek an order directing that the Respondent pay a civil money penalty. Respondent
may contest by way of defense in any resulting administrative proceeding whether it knowingly
provided materially false or misleading information, but may not: (1) contest the findings in the
Order; or (2) assert any defense to liability or remedy, including, but not limited to, any statute of
limitations defense.
By the Commission.
Vanessa A. Countryman
Secretary
UNITED STATES OF AMERICA
Respondent
Background