2024-10-22 SEC Press pdf 151 KB 17,777 chars

In re Avaya Holdings Corp.

summary

Avaya Holdings Corp. agreed to a cease-and-desist order and a $1 million penalty for making negligent, misleading statements regarding the scope of a 2020 cybersecurity breach.

paragraph

Avaya Holdings Corp. settled SEC charges for violating Sections 17(a)(2) and 17(a)(3) of the Securities Act and Section 13(a) of the Exchange Act. The company negligently misstated the impact of a SolarWinds-related breach in its February 2021 Form 10-Q filing. To resolve the matter, Avaya consented to a cease-and-desist order and a $1,000,000 civil money penalty.

narrative

Avaya Holdings Corp. agreed to a cease-and-desist order and a $1 million civil penalty following SEC findings of negligent, materially misleading disclosures regarding a 2020 cybersecurity incident. The breach, involving SolarWinds Orion software, allowed a likely nation-state threat actor to access 145 shared files and monitor a cybersecurity employee's mailbox. In its February 2021 Form 10-Q, Avaya minimized the event by claiming only a limited number of emails were accessed and omitting the full scope of the compromise. The SEC determined these omissions violated Sections 17(a)(2) and 17(a)(3) of the Securities Act and Section 13(a) of the Exchange Act. While Avaya did not admit or deny the findings, it consented to the order to settle the administrative proceeding. The company's settlement follows a period of internal review and enhanced cybersecurity measures.

Enriched metadata

Scheme
cyber-fraud (90%)
Outcome
settled
Civil penalty
$1,000,000
Classified cyber-fraud(confidence 90%). No EDGAR filing fingerprint (criminal/DOJ-side scheme). detection rule →
Statutes
31 U.S.C. §3717SECTION 8A OF THE SECURITIES ACTSECTION 21C OF THE SECURITIES EXCHANGE ACTSections 17(a)(2) and 17(a)(3) of the Securities ActSections 17(a)(2) and 17(a)(3) of the Securities ActSections 17(a)(2) and 17(a)(3) of the Securities ActRule 13a-13Rule 12b-20
Parties
Securities and Exchange CommissionAvaya Holdings Corp.
Keywords
avayathreat actorcommissionrespondentsecurities exchangeexchangesecuritieswhichthreatorderactorinformationdecemberactivityexchange commission

Extracted insights

Dollar amounts 1
  • $1.00M $1,000,000 $1M–$10M
Entities 4
  • company avaya holdings corp.
  • person materially misleading statements
  • person solarwinds orion software
  • person threat actor
Triples 14
  • Avaya Holdings Corp. Made Materially misleading statements
  • Avaya Identified Two servers segmented from Avaya’s corporate network had installations of SolarWinds’ Orion software
  • SolarWinds Orion software Infected With malicious code by a likely nation-state threat actor
  • SolarWinds Orion software Allowed Unauthorized activity on affected servers and their networks
  • Threat actor Compromised Avaya’s cloud e-mail and sharing environment as early as January 2020
  • Threat actor Accessed 145 shared files, some of which contained sensitive company information
  • Threat actor Accessed and monitored A mailbox for one of Avaya’s cybersecurity incident response personnel
  • Avaya Filed a report On Form 10-Q with the Commission on February 9, 2021
  • Avaya Stated It was investigating suspicious activity that it 'believed resulted in unauthorized access to our email system'
  • Avaya Minimized The compromise and omitted material facts known to Avaya personnel regarding the scope and potential impact of the incident
  • Avaya Violated Sections 17(a)(2) and 17(a)(3) of the Securities Act and Section 13(a) of the Exchange Act and Rules 12b-20 and 13a-13 thereunder
  • Avaya Is a Delaware corporation With headquarters in Morristown, New Jersey
  • Avaya Traded stock On the New York Stock Exchange under the ticker symbol AVYA from January 2018 to February 2023
  • Avaya Terminated registration Under the Exchange Act following commencement of a bankruptcy proceeding and acquisition of its common stock
Text layers
Extracted body text (17,777c)

 
 
1 
 
 UNITED STATES OF AMERICA 
 Before the 
 SECURITIES AND EXCHANGE COMMISSION 
 
SECURITIES ACT OF 1933 
Release No. 11320 / October 22, 2024 
 
SECURITIES EXCHANGE ACT OF 1934 
Release No. 101398 / October 22, 2024 
 
ADMINISTRATIVE PROCEEDING 
File No. 3-22269 
 
In the Matter of 
 
Avaya Holdings Corp., 
 
Respondent. 
 
 
ORDER INSTITUTING CEASE-AND-
DESIST PROCEEDINGS, PURSUANT TO 
SECTION 8A OF THE SECURITIES ACT 
OF 1933 AND SECTION 21C OF THE 
SECURITIES EXCHANGE ACT OF 1934, 
MAKING FINDINGS, AND IMPOSING A 
CEASE-AND-DESIST ORDER  
  
 
I. 
 
 The Securities and Exchange Commission (“Commission”) deems it appropriate that cease-
and-desist proceedings be, and hereby are, instituted pursuant to Section 8A of the Securities Act 
of 1933 (“Securities Act”) and Section 21C of the Securities Exchange Act of 1934 (“Exchange 
Act”) against Avaya Holdings Corp. (“Avaya” or “Respondent”).   
 
II. 
 
 In anticipation of the institution of these proceedings, Respondent has submitted an Offer 
of Settlement (the “Offer”) which the Commission has determined to accept.  Solely for the 
purpose of these proceedings and any other proceedings brought by or on behalf of the 
Commission, or to which the Commission is a party, and without admitting or denying the findings 
herein, except as to the Commission’s jurisdiction over it and the subject matter of these 
proceedings, which are admitted, Respondent consents to the entry of this Order Instituting Cease-
and-Desist Proceedings Pursuant to Section 8A of the Securities Act of 1933 and Section 21C of 
the Securities Exchange Act of 1934, Making Findings, and Imposing a Cease-And-Desist Order 
(“Order”), as set forth below. 

 
 
2 
 
III. 
 
 On the basis of this Order and Respondent’s Offer, the Commission finds
1
 that: 
 
Summary 
 
1. This matter concerns materially misleading statements that Avaya, a global provider 
of digital communications products and services, negligently made to investors regarding a 
significant cybersecurity incident that Avaya had experienced.  In December 2020, Avaya identified 
that two servers segmented from Avaya’s corporate network had installations of SolarWinds’ Orion 
software, which a likely nation-state threat actor
2
 infected with malicious code.  The SolarWinds 
Orion software containing this malicious code allowed for unauthorized activity on affected servers 
and their networks.  This same threat actor separately had compromised Avaya’s cloud e-mail and 
sharing environment as early as January 2020 with activity through at least December 2020.  During 
that timeframe, the threat actor had accessed 145 shared files, some of which contained sensitive 
company information, and had accessed and monitored a mailbox for one of Avaya’s cybersecurity 
incident response personnel.   
 
2. On February 9, 2021, Avaya filed a report on Form 10-Q with the Commission, 
which stated that it was investigating suspicious activity that it “believed resulted in unauthorized 
access to our email system” with evidence of access to “a limited number of ... email messages.”  
Avaya was negligent in issuing this materially misleading statement.  It minimized the compromise 
and omitted material facts known to Avaya personnel regarding the scope and potential impact of 
the incident.    
 
3. Based on the foregoing conduct, and the conduct described herein below, Avaya 
violated Sections 17(a)(2) and 17(a)(3) of the Securities Act and Section 13(a) of the Exchange Act 
and Rules 12b-20 and 13a-13 thereunder. 
 
Respondent 
 
4. Avaya is a Delaware corporation with headquarters in Morristown, New Jersey.  
From January 2018 to February 2023, its stock traded on the New York Stock Exchange under the 
ticker symbol AVYA, and its common stock was registered under Section 12(b) of the Exchange 
Act.  In February 2023, Avaya terminated its registration under the Exchange Act following 
commencement of a bankruptcy proceeding and acquisition of its common stock by privately-held 
companies.  Between 2018 and 2023, Avaya was required to file with the Commission, among 
other things, annual reports on Forms 10-K and periodic reports on Forms 10-Q pursuant to 
Section 13(a) of the Exchange Act and related rules thereunder.  
 
  
 
1
 The findings herein are made pursuant to Respondent’s Offer and are not binding on any other person or 
entity in this or any other proceeding. 
2
 The term “threat actor” refers to an individual, group, organization, or government that conducts or has 
the intent to conduct unauthorized activities against the networks and data of or used by others. 

 
 
3 
 
Facts 
 
5. At all relevant times, Avaya was a provider of digital communication products, 
software, and services for businesses, including large multi-national enterprises, and governments 
in the United States and abroad.  Its products and services facilitated its customers’ 
communications and collaboration among their own employees, including technical and 
professional support, as well as communications with their own customers.  As a result, Avaya’s 
information technology networks and resources regularly stored and transmitted its customers’ data 
and information, in addition to Avaya’s own data. 
 
6. On December 15, 2020, Avaya identified one server in a separate cloud 
environment for certain customers and one server in a segregated Avaya development lab network 
with installations of SolarWinds Orion software, which a persistent threat actor infected with a 
malicious code that would allow the threat actor to engage in unauthorized activity on the affected 
servers and on the network in which the servers operated.  Both of these installations were 
segmented from Avaya’s corporate network.  Avaya’s December 2020 investigation identified 
evidence that the infected software made initial connections to a server controlled by the threat 
actor, but did not identify evidence of any further activity. 
 
7. Throughout December 2020, Avaya learned that the threat actor behind the 
compromise of the SolarWinds Orion software was a hacking group likely associated with a 
nation-state.  Public reports and commercial cybersecurity intelligence sources widely attributed 
the activity to the Russian Federation in late December 2020.  On January 5, 2021, a joint public 
statement by the Federal Bureau of Investigations, the Office of the Director of National 
Intelligence, the National Security Agency, and the Cybersecurity and Infrastructure Security 
Agency attributed the attack to an intelligence gathering operation “likely Russian in origin.”   
 
8. Also in December 2020, Avaya received notification from a third-party service 
provider that likely the same threat actor had compromised Avaya’s cloud email and file sharing 
environment using means other than SolarWinds software.  Avaya commenced an investigation 
with the assistance of a third-party forensics services provider in December 2020, and realized that 
the initial unauthorized activity occurred as early as January 2020 and last known activity occurred 
in December 2020.  Specifically, during its December 2020 investigation, Avaya learned that, in 
January 2020, the threat actor accessed 145 shared files.  Avaya could recover and review 44 of the 
files.  Some of these 44 files contained confidential and/or proprietary information, including third-
party application passwords, internal security procedures and information, instructions regarding 
remote access, and product configuration information for at least one customer.  Avaya reviewed 
the file names and locations of the remaining 101 files, but was unable to recover them or review 
their content to determine whether the files contained sensitive information.  For one of the 44 
files, Avaya determined a customer notification was appropriate and, in May 2021, notified the 
customer associated with the file. 
 
9. By January 2021, Avaya’s investigation also discovered that in November and 
December 2020, the threat actor accessed and monitored a mailbox for one of its cybersecurity 
incident response personnel.  The threat actor was publicly reported to monitor the email traffic of 
its victims’ cybersecurity personnel after compromising an environment, with the apparent goal of 

 
 
4 
 
monitoring detection and remediation efforts and adjusting evasion techniques to minimize the 
likelihood of detection of its activity.  Other than the access to the shared files and this mailbox, 
Avaya’s investigation did not identify any evidence of additional unauthorized activity taking place 
between January and November 2020. 
 
10. On February 9, 2021, Avaya filed its quarterly report on Form 10-Q with the 
Commission.  In the report, Avaya stated that, in the course of its investigation, “which [was] 
nearing completion,” it identified “evidence of access to a limited number of Company email 
messages” and “no current evidence of unauthorized access to our other internal systems.”  The 
filing also stated “we do not believe that this incident has had or will have a material adverse 
impact on our business or operations.” Avaya was negligent in making these materially misleading 
statements.  Avaya was a global digital communications services and software provider to large 
enterprises and governments, and its data were of great interest to state-sponsored cyber threat 
actors, such as the threat actor likely at issue here.  As a result, due to Avaya’s business, its ability 
to protect information and data stored on and transmitted over its systems was critically important 
to its reputation and ability to attract and retain customers.  Yet, the February 2021 disclosures 
omitted material information known to Avaya at the time of the filing, including the likely 
attribution of the activity to a nation-state threat actor, the long-term unmonitored presence of the 
threat actor in Avaya’s systems, the access to at least 145 shared files some of which contained 
confidential and/or proprietary information, and the fact that the mailbox the threat actor accessed 
belonged to one of Avaya’s cybersecurity personnel.  Avaya was also negligent in including in the 
February 2021 disclosure a statement that there was “no current evidence” of access to “our other 
internal systems,” which was misleading for omitting the fact that Avaya was aware of the threat 
actor’s access to at least 145 shared files in the cloud file sharing environment.  Although the cloud 
file sharing environment was not technically “internal” to Avaya because it was operated by 
Avaya’s vendor, Avaya used that environment to store its documents and information in the 
ordinary course of business.   
11. Throughout the periods discussed above, including following the filing of the 
February 9, 2021 Form 10-Q, Avaya offered and sold securities to its employees.  
12. Avaya never publicly made any statements or disclosure that corrected the 
negligently-made material misstatements and omissions described above.  During the staff’s 
investigation, on May 10, 2022, Avaya filed a quarterly report on Form 10-Q with the 
Commission, stating that “[i]n come [sic] cases the attacks have been sponsored by state actors 
with significant financial and technological means.”  However, this limited additional information 
did not correct the earlier misstatements regarding the scope of the 2020 compromise involving its 
cloud email and file sharing environment. 
Violations 
 
13. As a result of the conduct described above, Avaya violated Section 17(a)(2) of the 
Securities Act, which proscribes, in the offer or sale of a security, obtaining “money or property by 
means of any untrue statement of a material fact or any omission to state a material fact necessary 
in order to make the statements made, in light of the circumstances under which they were made, 
not misleading.”  

 
 
5 
 
14. As a result of the conduct described above, Avaya violated Section 17(a)(3) of the 
Securities Act, which makes it unlawful for any person in the offer or sale of a security to engage 
“in any transaction, practice, or course of business which operates or would operate as a fraud or 
deceit upon the purchaser.”
3
   
15. As a result of the conduct described above, Avaya violated Section 13(a) of the 
Exchange Act and Rule 13a-13 thereunder, which require issuers of a security registered pursuant 
to Section 12 of the Exchange Act to file with the Commission quarterly reports in conformity with 
the Commission’s rules and regulations. Avaya also violated Rule 12b-20 of the Exchange Act, 
which, among other things, requires such issuers to include in quarterly reports filed with the 
Commission any material information necessary to make the required statements in the filing not 
misleading.  
 
Avaya’s Cooperation 
 
16. In determining to accept the Offer, the Commission considered Avaya’s voluntary 
cooperation afforded the Commission staff, including providing the staff with analysis and other 
information that aided the efficiency of the staff’s investigation.  In addition, Avaya conducted an 
internal investigation, shared its findings with the staff on its own initiative, and took certain steps 
to enhance its cybersecurity controls. 
 
IV. 
 In view of the foregoing, the Commission deems it appropriate and in the public interest to 
impose the sanctions agreed to in Respondent’s Offer. 
 
 Accordingly, it is hereby ORDERED that: 
 
 A. Pursuant to Section 8A of the Securities Act and Section 21C of the Exchange Act, 
Respondent cease and desist from committing or causing any violations and any future violations of 
Sections 17(a)(2) and 17(a)(3) of the Securities Act, Section 13(a) of the Exchange Act, and Rules 
12b-20 and 13a-13 thereunder. 
 
B. Respondent shall, within 10 days of the entry of this Order, pay a civil money 
penalty in the amount of $1,000,000 to the Securities and Exchange Commission for transfer to the 
general fund of the United States Treasury, subject to Exchange Act Section 21F(g)(3). If timely 
payment is not made, additional interest shall accrue pursuant to 31 U.S.C. §3717.  Payment must 
be made in one of the following ways:   
 
(1) Respondent may transmit payment electronically to the Commission, which 
will provide detailed ACH transfer/Fedwire instructions upon request;  
 
 
3
 Negligence is sufficient to establish violations of Sections 17(a)(2) and 17(a)(3).  Aaron v. SEC, 446 
U.S. 680, 697 (1980). 

 
 
6 
 
(2) Respondent may make direct payment from a bank account via Pay.gov 
through the SEC website at http://www.sec.gov/about/offices/ofm.htm; or  
 
(3) Respondent may pay by certified check, bank cashier’s check, or United 
States postal money order, made payable to the Securities and Exchange 
Commission and hand-delivered or mailed to:  
 
Enterprise Services Center 
Accounts Receivable Branch 
HQ Bldg., Room 181, AMZ-341 
6500 South MacArthur Boulevard 
Oklahoma City, OK 73169 
 
Payments by check or money order must be accompanied by a cover letter identifying 
Avaya Holdings Corp. as a Respondent in these proceedings, and the file number of these 
proceedings; a copy of the cover letter and check or money order must be sent to Jorge Tenreiro, 
Crypto Assets and Cyber Unit, Deputy Chief, Division of Enforcement, Securities and Exchange 
Commission, Pearl Street, Suite 20-100, New York, NY 10004-2616.   
 
 C. Amounts ordered to be paid as civil money penalties pursuant to this Order shall be 
treated as penalties paid to the government for all purposes, including all tax purposes.  To 
preserve the deterrent effect of the civil penalty, Respondent agrees that in any Related Investor 
Action, it shall not argue that it is entitled to, nor shall it benefit by, offset or reduction of any 
award of compensatory damages by the amount of any part of Respondent’s payment of a civil 
penalty in this action (“Penalty Offset”).  If the court in any Related Investor Action grants such a 
Penalty Offset, Respondent agrees that it shall, within 30 days after entry of a final order granting 
the Penalty Offset, notify the Commission's counsel in this action and pay the amount of the 
Penalty Offset to the Securities and Exchange Commission.  Such a payment shall not be deemed 
an additional civil penalty and shall not be deemed to change the amount of the civil penalty 
imposed in this proceeding.  For purposes of this paragraph, a “Related Investor Action” means a 
private damages action brought against Respondent by or on behalf of one or more investors based 
on substantially the same facts as alleged in the Order instituted by the Commission in this 
proceeding. 
 
  
  

 
 
7 
 
 D. Respondent acknowledges that the Commission is not imposing a civil penalty in 
excess of $1,000,000 based upon its cooperation in a Commission investigation.  If at any time 
following the entry of the Order, the Division of Enforcement (“Division”) obtains information 
indicating that Respondent knowingly provided materially false or misleading information or 
materials to the Commission, or in a related proceeding, the Division may, at its sole discretion and 
with prior notice to the Respondent, petition the Commission to reopen this matter and seek an 
order directing that the Respondent pay an additional civil penalty,  Respondent may contest by 
way of defense in any resulting administrative proceeding whether it knowingly provided 
materially false or misleading information, but may not:  (1) contest the findings in the Order; or 
(2) assert any defense to liability or remedy, including, but not limited to, any statute of limitations 
defense. 
 
 By the Commission. 
 
 
 
Vanessa A. Countryman 
        Secretary 
OCR text (18,108c · tika · 95% conf)
1 

 

 UNITED STATES OF AMERICA 

 Before the 

 SECURITIES AND EXCHANGE COMMISSION 

 

SECURITIES ACT OF 1933 

Release No. 11320 / October 22, 2024 

 

SECURITIES EXCHANGE ACT OF 1934 

Release No. 101398 / October 22, 2024 

 

ADMINISTRATIVE PROCEEDING 

File No. 3-22269 

 

In the Matter of 

 

Avaya Holdings Corp., 

 

Respondent. 

 

 

ORDER INSTITUTING CEASE-AND-

DESIST PROCEEDINGS, PURSUANT TO 

SECTION 8A OF THE SECURITIES ACT 

OF 1933 AND SECTION 21C OF THE 

SECURITIES EXCHANGE ACT OF 1934, 

MAKING FINDINGS, AND IMPOSING A 

CEASE-AND-DESIST ORDER  

  

 

I. 

 

 The Securities and Exchange Commission (“Commission”) deems it appropriate that cease-

and-desist proceedings be, and hereby are, instituted pursuant to Section 8A of the Securities Act 

of 1933 (“Securities Act”) and Section 21C of the Securities Exchange Act of 1934 (“Exchange 

Act”) against Avaya Holdings Corp. (“Avaya” or “Respondent”).   

 

II. 

 

 In anticipation of the institution of these proceedings, Respondent has submitted an Offer 

of Settlement (the “Offer”) which the Commission has determined to accept.  Solely for the 

purpose of these proceedings and any other proceedings brought by or on behalf of the 

Commission, or to which the Commission is a party, and without admitting or denying the findings 

herein, except as to the Commission’s jurisdiction over it and the subject matter of these 

proceedings, which are admitted, Respondent consents to the entry of this Order Instituting Cease-

and-Desist Proceedings Pursuant to Section 8A of the Securities Act of 1933 and Section 21C of 

the Securities Exchange Act of 1934, Making Findings, and Imposing a Cease-And-Desist Order 

(“Order”), as set forth below. 



 

 

2 

 

III. 

 

 On the basis of this Order and Respondent’s Offer, the Commission finds1 that: 

 

Summary 

 

1. This matter concerns materially misleading statements that Avaya, a global provider 

of digital communications products and services, negligently made to investors regarding a 

significant cybersecurity incident that Avaya had experienced.  In December 2020, Avaya identified 

that two servers segmented from Avaya’s corporate network had installations of SolarWinds’ Orion 

software, which a likely nation-state threat actor2 infected with malicious code.  The SolarWinds 

Orion software containing this malicious code allowed for unauthorized activity on affected servers 

and their networks.  This same threat actor separately had compromised Avaya’s cloud e-mail and 

sharing environment as early as January 2020 with activity through at least December 2020.  During 

that timeframe, the threat actor had accessed 145 shared files, some of which contained sensitive 

company information, and had accessed and monitored a mailbox for one of Avaya’s cybersecurity 

incident response personnel.   

 

2. On February 9, 2021, Avaya filed a report on Form 10-Q with the Commission, 

which stated that it was investigating suspicious activity that it “believed resulted in unauthorized 

access to our email system” with evidence of access to “a limited number of … email messages.”  

Avaya was negligent in issuing this materially misleading statement.  It minimized the compromise 

and omitted material facts known to Avaya personnel regarding the scope and potential impact of 

the incident.    

 

3. Based on the foregoing conduct, and the conduct described herein below, Avaya 

violated Sections 17(a)(2) and 17(a)(3) of the Securities Act and Section 13(a) of the Exchange Act 

and Rules 12b-20 and 13a-13 thereunder. 

 

Respondent 

 

4. Avaya is a Delaware corporation with headquarters in Morristown, New Jersey.  

From January 2018 to February 2023, its stock traded on the New York Stock Exchange under the 

ticker symbol AVYA, and its common stock was registered under Section 12(b) of the Exchange 

Act.  In February 2023, Avaya terminated its registration under the Exchange Act following 

commencement of a bankruptcy proceeding and acquisition of its common stock by privately-held 

companies.  Between 2018 and 2023, Avaya was required to file with the Commission, among 

other things, annual reports on Forms 10-K and periodic reports on Forms 10-Q pursuant to 

Section 13(a) of the Exchange Act and related rules thereunder.  

 

  

 
1 The findings herein are made pursuant to Respondent’s Offer and are not binding on any other person or 

entity in this or any other proceeding. 

2 The term “threat actor” refers to an individual, group, organization, or government that conducts or has 

the intent to conduct unauthorized activities against the networks and data of or used by others. 



 

 

3 

 

Facts 

 

5. At all relevant times, Avaya was a provider of digital communication products, 

software, and services for businesses, including large multi-national enterprises, and governments 

in the United States and abroad.  Its products and services facilitated its customers’ 

communications and collaboration among their own employees, including technical and 

professional support, as well as communications with their own customers.  As a result, Avaya’s 

information technology networks and resources regularly stored and transmitted its customers’ data 

and information, in addition to Avaya’s own data. 

 

6. On December 15, 2020, Avaya identified one server in a separate cloud 

environment for certain customers and one server in a segregated Avaya development lab network 

with installations of SolarWinds Orion software, which a persistent threat actor infected with a 

malicious code that would allow the threat actor to engage in unauthorized activity on the affected 

servers and on the network in which the servers operated.  Both of these installations were 

segmented from Avaya’s corporate network.  Avaya’s December 2020 investigation identified 

evidence that the infected software made initial connections to a server controlled by the threat 

actor, but did not identify evidence of any further activity. 

 

7. Throughout December 2020, Avaya learned that the threat actor behind the 

compromise of the SolarWinds Orion software was a hacking group likely associated with a 

nation-state.  Public reports and commercial cybersecurity intelligence sources widely attributed 

the activity to the Russian Federation in late December 2020.  On January 5, 2021, a joint public 

statement by the Federal Bureau of Investigations, the Office of the Director of National 

Intelligence, the National Security Agency, and the Cybersecurity and Infrastructure Security 

Agency attributed the attack to an intelligence gathering operation “likely Russian in origin.”   

 

8. Also in December 2020, Avaya received notification from a third-party service 

provider that likely the same threat actor had compromised Avaya’s cloud email and file sharing 

environment using means other than SolarWinds software.  Avaya commenced an investigation 

with the assistance of a third-party forensics services provider in December 2020, and realized that 

the initial unauthorized activity occurred as early as January 2020 and last known activity occurred 

in December 2020.  Specifically, during its December 2020 investigation, Avaya learned that, in 

January 2020, the threat actor accessed 145 shared files.  Avaya could recover and review 44 of the 

files.  Some of these 44 files contained confidential and/or proprietary information, including third-

party application passwords, internal security procedures and information, instructions regarding 

remote access, and product configuration information for at least one customer.  Avaya reviewed 

the file names and locations of the remaining 101 files, but was unable to recover them or review 

their content to determine whether the files contained sensitive information.  For one of the 44 

files, Avaya determined a customer notification was appropriate and, in May 2021, notified the 

customer associated with the file. 

 

9. By January 2021, Avaya’s investigation also discovered that in November and 

December 2020, the threat actor accessed and monitored a mailbox for one of its cybersecurity 

incident response personnel.  The threat actor was publicly reported to monitor the email traffic of 

its victims’ cybersecurity personnel after compromising an environment, with the apparent goal of 



 

 

4 

 

monitoring detection and remediation efforts and adjusting evasion techniques to minimize the 

likelihood of detection of its activity.  Other than the access to the shared files and this mailbox, 

Avaya’s investigation did not identify any evidence of additional unauthorized activity taking place 

between January and November 2020. 

 

10. On February 9, 2021, Avaya filed its quarterly report on Form 10-Q with the 

Commission.  In the report, Avaya stated that, in the course of its investigation, “which [was] 

nearing completion,” it identified “evidence of access to a limited number of Company email 

messages” and “no current evidence of unauthorized access to our other internal systems.”  The 

filing also stated “we do not believe that this incident has had or will have a material adverse 

impact on our business or operations.” Avaya was negligent in making these materially misleading 

statements.  Avaya was a global digital communications services and software provider to large 

enterprises and governments, and its data were of great interest to state-sponsored cyber threat 

actors, such as the threat actor likely at issue here.  As a result, due to Avaya’s business, its ability 

to protect information and data stored on and transmitted over its systems was critically important 

to its reputation and ability to attract and retain customers.  Yet, the February 2021 disclosures 

omitted material information known to Avaya at the time of the filing, including the likely 

attribution of the activity to a nation-state threat actor, the long-term unmonitored presence of the 

threat actor in Avaya’s systems, the access to at least 145 shared files some of which contained 

confidential and/or proprietary information, and the fact that the mailbox the threat actor accessed 

belonged to one of Avaya’s cybersecurity personnel.  Avaya was also negligent in including in the 

February 2021 disclosure a statement that there was “no current evidence” of access to “our other 

internal systems,” which was misleading for omitting the fact that Avaya was aware of the threat 

actor’s access to at least 145 shared files in the cloud file sharing environment.  Although the cloud 

file sharing environment was not technically “internal” to Avaya because it was operated by 

Avaya’s vendor, Avaya used that environment to store its documents and information in the 

ordinary course of business.   

11. Throughout the periods discussed above, including following the filing of the 

February 9, 2021 Form 10-Q, Avaya offered and sold securities to its employees.  

12. Avaya never publicly made any statements or disclosure that corrected the 

negligently-made material misstatements and omissions described above.  During the staff’s 

investigation, on May 10, 2022, Avaya filed a quarterly report on Form 10-Q with the 

Commission, stating that “[i]n come [sic] cases the attacks have been sponsored by state actors 

with significant financial and technological means.”  However, this limited additional information 

did not correct the earlier misstatements regarding the scope of the 2020 compromise involving its 

cloud email and file sharing environment. 

Violations 

 

13. As a result of the conduct described above, Avaya violated Section 17(a)(2) of the 

Securities Act, which proscribes, in the offer or sale of a security, obtaining “money or property by 

means of any untrue statement of a material fact or any omission to state a material fact necessary 

in order to make the statements made, in light of the circumstances under which they were made, 

not misleading.”  



 

 

5 

 

14. As a result of the conduct described above, Avaya violated Section 17(a)(3) of the 

Securities Act, which makes it unlawful for any person in the offer or sale of a security to engage 

“in any transaction, practice, or course of business which operates or would operate as a fraud or 

deceit upon the purchaser.”3   

15. As a result of the conduct described above, Avaya violated Section 13(a) of the 

Exchange Act and Rule 13a-13 thereunder, which require issuers of a security registered pursuant 

to Section 12 of the Exchange Act to file with the Commission quarterly reports in conformity with 

the Commission’s rules and regulations. Avaya also violated Rule 12b-20 of the Exchange Act, 

which, among other things, requires such issuers to include in quarterly reports filed with the 

Commission any material information necessary to make the required statements in the filing not 

misleading.  

 

Avaya’s Cooperation 

 

16. In determining to accept the Offer, the Commission considered Avaya’s voluntary 

cooperation afforded the Commission staff, including providing the staff with analysis and other 

information that aided the efficiency of the staff’s investigation.  In addition, Avaya conducted an 

internal investigation, shared its findings with the staff on its own initiative, and took certain steps 

to enhance its cybersecurity controls. 

 

IV. 

 In view of the foregoing, the Commission deems it appropriate and in the public interest to 

impose the sanctions agreed to in Respondent’s Offer. 

 

 Accordingly, it is hereby ORDERED that: 

 

 A. Pursuant to Section 8A of the Securities Act and Section 21C of the Exchange Act, 

Respondent cease and desist from committing or causing any violations and any future violations of 

Sections 17(a)(2) and 17(a)(3) of the Securities Act, Section 13(a) of the Exchange Act, and Rules 

12b-20 and 13a-13 thereunder. 

 

B. Respondent shall, within 10 days of the entry of this Order, pay a civil money 

penalty in the amount of $1,000,000 to the Securities and Exchange Commission for transfer to the 

general fund of the United States Treasury, subject to Exchange Act Section 21F(g)(3). If timely 

payment is not made, additional interest shall accrue pursuant to 31 U.S.C. §3717.  Payment must 

be made in one of the following ways:   

 

(1) Respondent may transmit payment electronically to the Commission, which 

will provide detailed ACH transfer/Fedwire instructions upon request;  

 

 
3 Negligence is sufficient to establish violations of Sections 17(a)(2) and 17(a)(3).  Aaron v. SEC, 446 

U.S. 680, 697 (1980). 



 

 

6 

 

(2) Respondent may make direct payment from a bank account via Pay.gov 

through the SEC website at http://www.sec.gov/about/offices/ofm.htm; or  

 

(3) Respondent may pay by certified check, bank cashier’s check, or United 

States postal money order, made payable to the Securities and Exchange 

Commission and hand-delivered or mailed to:  

 

Enterprise Services Center 

Accounts Receivable Branch 

HQ Bldg., Room 181, AMZ-341 

6500 South MacArthur Boulevard 

Oklahoma City, OK 73169 

 

Payments by check or money order must be accompanied by a cover letter identifying 

Avaya Holdings Corp. as a Respondent in these proceedings, and the file number of these 

proceedings; a copy of the cover letter and check or money order must be sent to Jorge Tenreiro, 

Crypto Assets and Cyber Unit, Deputy Chief, Division of Enforcement, Securities and Exchange 

Commission, Pearl Street, Suite 20-100, New York, NY 10004-2616.   

 

 C. Amounts ordered to be paid as civil money penalties pursuant to this Order shall be 

treated as penalties paid to the government for all purposes, including all tax purposes.  To 

preserve the deterrent effect of the civil penalty, Respondent agrees that in any Related Investor 

Action, it shall not argue that it is entitled to, nor shall it benefit by, offset or reduction of any 

award of compensatory damages by the amount of any part of Respondent’s payment of a civil 

penalty in this action (“Penalty Offset”).  If the court in any Related Investor Action grants such a 

Penalty Offset, Respondent agrees that it shall, within 30 days after entry of a final order granting 

the Penalty Offset, notify the Commission's counsel in this action and pay the amount of the 

Penalty Offset to the Securities and Exchange Commission.  Such a payment shall not be deemed 

an additional civil penalty and shall not be deemed to change the amount of the civil penalty 

imposed in this proceeding.  For purposes of this paragraph, a “Related Investor Action” means a 

private damages action brought against Respondent by or on behalf of one or more investors based 

on substantially the same facts as alleged in the Order instituted by the Commission in this 

proceeding. 

 

  

  

http://www.sec.gov/about/offices/ofm.htm


 

 

7 

 

 D. Respondent acknowledges that the Commission is not imposing a civil penalty in 

excess of $1,000,000 based upon its cooperation in a Commission investigation.  If at any time 

following the entry of the Order, the Division of Enforcement (“Division”) obtains information 

indicating that Respondent knowingly provided materially false or misleading information or 

materials to the Commission, or in a related proceeding, the Division may, at its sole discretion and 

with prior notice to the Respondent, petition the Commission to reopen this matter and seek an 

order directing that the Respondent pay an additional civil penalty,  Respondent may contest by 

way of defense in any resulting administrative proceeding whether it knowingly provided 

materially false or misleading information, but may not:  (1) contest the findings in the Order; or 

(2) assert any defense to liability or remedy, including, but not limited to, any statute of limitations 

defense. 

 

 By the Commission. 

 

 

 

Vanessa A. Countryman 

        Secretary