SEC Press pdf 140 KB 95,384 chars

Self-Regulatory Organizations; National Association of Securities Dealers, Inc. (n/k/a

summary

On September 7, 2007, the SEC granted accelerated approval to FINRA’s amended Rule 2821, establishing suitability, supervision, and training requirements for deferred variable annuity sales to combat widespread misconduct, including over 137 enforcement actions between 2004 and 2007, with mandates for principal approval within seven business days and prohibitions on unsuitable exchanges.

paragraph

On September 7, 2007, the SEC approved Amendments Nos. 3 and 4 to NASD’s Proposed Rule 2821, which became FINRA Rule 2821, imposing new sales practice standards for deferred variable annuities. The rule requires brokers to assess customer suitability based on financial status, tax situation, and investment objectives, mandates principal approval within seven business days for all purchases or exchanges, and prohibits unsuitable exchanges—particularly those occurring more than once every 36 months. The SEC acted in response to 137 enforcement actions and 807 examinations between 2004 and 2007, concluding the rule was necessary to protect investors despite industry objections over compliance costs and perceived duplication with existing rules.

narrative

On September 7, 2007, the SEC granted accelerated approval to Amendments Nos. 3 and 4 to NASD’s Proposed Rule 2821, which was adopted by FINRA to govern sales practices for deferred variable annuities. The rule establishes mandatory suitability obligations requiring brokers to gather detailed customer information—including financial status, tax situation, and investment goals—and to ensure recommendations are appropriate, particularly prohibiting unsuitable exchanges, especially those occurring more than once every 36 months. Principal review and approval of all purchases or exchanges must be completed within seven business days, and firms are required to implement training and surveillance systems to detect misconduct. The SEC’s decision followed 807 examinations and 137 enforcement actions between 2004 and 2007 that revealed widespread abuses in variable annuity sales, including excessive exchanges and inadequate disclosure. Although industry participants raised concerns about compliance burdens, operational complexity, and duplication with existing suitability rules, the SEC determined investor protection outweighed these objections. The rule applies to initial purchases and exchanges of deferred variable annuities but excludes routine subaccount reallocations and subsequent premium payments. A six-month transition period was provided to allow firms time to adapt systems and training programs, and the rule was deemed consistent with Section 15A(b)(6) of the Securities Exchange Act, reinforcing FINRA’s duty to protect investors in complex financial products.

Enriched metadata

Scheme
unregistered-securities (100%)
Victim loss
$200,000
Classified unregistered-securities(confidence 100%). EDGAR detection: forms Form D/S-1· recall 41% / precision 30%. detection rule →
Statutes
15 U.S.C. 78s(b)15 U.S.C. 78o-3(b)15 U.S.C. 78c(f)5 U.S.C. 55217 CFR 240.19b-4Section 19(b)(1) of the Securities Exchange ActSection 19(b)(1) of the Securities Exchange ActRule 19b-4
Parties
national association of securities dealers, inc.Securities and Exchange Commission
Keywords
letternasdproposedvariable annuityvariabledeferred variablevariable annuitiesannuityseeamendmentdeferredcustomercommentscommentersreview

Extracted insights

Dollar amounts 1
  • $200K $200,000 $100K–$1M
Entities 2
  • company national association of securities dealers, inc.
  • agency Securities and Exchange Commission
Triples 9
  • National Association Of Securities Dealers, Inc. filed Proposed Rule 2821
  • National Association Of Securities Dealers, Inc. filed Amendment No. 2
  • National Association Of Securities Dealers, Inc. filed Amendment No. 3
  • National Association Of Securities Dealers, Inc. filed Amendment No. 4
  • Securities And Exchange Commission received Approximately 1500 Comments
  • Securities And Exchange Commission received Approximately 1950 Comments
  • Securities And Exchange Commission approved Proposed Rule Change
  • Securities And Exchange Commission approved Proposed Rule As Amended
  • National Association Of Securities Dealers, Inc. granted consent Securities And Exchange Commission
Text layers
Extracted body text (95,384c)

    
 
1
SECURITIES AND EXCHANGE COMMISSION 
(Release No. 34-56375; File No. SR-NASD-2004-183) 
 
 
September 7, 2007 
 
Self-Regulatory Organizations; National Association of Securities Dealers, Inc. (n/k/a 
Financial Industry Regulatory Authority, Inc.); Notice of Filing of Amendment Nos. 3 
and 4 and Order Granting Accelerated Approval of the Proposed Rule, as Amended, 
Related to Sales Practice Standards and Supervisory Requirements for Transactions in 
Deferred Variable Annuities  
 
I.          Introduction
 
On December 14, 2004, the National Association of Securities Dealers, Inc. 
(“NASD”) filed with the Securities and Exchange Commission (“Commission”), 
pursuant to Section 19(b)(1) of the Securities Exchange Act of 1934
1
 (“Exchange Act” or 
“Act”) and Rule 19b-4
2
 thereunder, proposed new Rule 2821 (“Proposed Rule 2821”) 
relating to the sales practice standards and supervisory and training requirements 
applicable to transactions in deferred variable annuities.
3
  Proposed Rule 2821, as 
amended by Amendment No. 1, was published for comment in the Federal
 Register on 
July 21, 2005.
4
  The Commission received approximately 1500 comments on the 
                                                           
1
  15 U.S.C. 78s(b)(1). 
2
  17 CFR 240.19b-4. 
3
  On July 26, 2007, the Commission approved a proposed rule change filed by 
NASD to amend NASD’s Certificate of Incorporation to reflect its name change 
to Financial Industry Regulatory Authority Inc., or FINRA, in connection with the 
consolidation of the member firm regulatory functions of NASD and NYSE 
Regulation, Inc.  See
 Exchange Act Release No. 56146 (July 26, 2007); 72 FR 
42190 (Aug. 1, 2007).   
 
4
  See Exchange Act Release No. 52046A (July 19, 2005); 70 FR 42126 (July 21, 
2005) (SR-NASD-2004-183). 

    
 
2
proposal.
5
  NASD filed Amendment No. 2 on May 4, 2006, which addressed the 
comments and proposed responsive amendments.  Amendment No. 2 was published for 
comment in the Federal Register on June 28, 2006.
6
  The Commission received 
approximately 1950 comments on Amendment No. 2.
7
  To further explain and modify 
certain provisions of Proposed Rule 2821 in response to comments, NASD filed 
Amendment No. 3 on November 15, 2006 and Amendment No. 4 on March 5, 2007.  
Amendment No. 4 supersedes all of the previous amendments in their entirety.  All of the 
comments that the Commission has received are available on the Commission’s Internet 
Web site (http://www.sec.gov/rules/sro.shtml
).  This order provides notice of 
Amendment Nos. 3 and 4 to the proposed rule and approves the proposed rule as 
amended on an accelerated basis.
8
  
II. Description of the Proposal
 
 
 Proposed Rule 2821 would create recommendation requirements (including a 
suitability obligation), principal review and approval requirements, and supervisory and 
training requirements tailored specifically to transactions in deferred variable annuities.  
It is intended to supplement, not replace, NASD’s other rules relating to suitability, 
                                                           
5
  Approximately 1300 of these comments, primarily from licensed insurance 
professionals and variable product salespersons, are virtually identical.  These 
letters are referred to herein, and on the list of comments on the Commission’s 
Web site as “Letter Type A.”  The Commission also received multiple copies of 
other letters, which we refer to as Letters Type B, C, D, E, F, G and H, below.   
6
  See Exchange Act Release No. 54023 (June 21, 2006); 71 FR 36840 (June 28, 
2006) (SR-NASD-2004-183). 
7
  Approximately 1700 of these comments, primarily from licensed insurance 
professionals and variable product salespersons, are virtually identical.  These 
letters are referred to herein as “Letter Type B.”   
8
  NASD granted consent for the Commission to approve the proposed rule beyond 
the timeframes set forth in Section 19(b)(2) of the Act.   

    
 
3
supervisory review, supervisory procedures, and training.  Thus, to the extent Proposed 
Rule 2821 does not apply to a particular transaction, NASD’s general rules on suitability, 
supervisory review, supervisory procedures, and training continue to govern when 
applicable.
9
  The text of the proposed rule is available on FINRA’s Web site 
(www.finra.org
), at FINRA’s principal office, and at the Commission’s Public Reference 
Room. 
 Proposed Rule 2821 would apply to the purchase or exchange of a deferred 
variable annuity and to an investor’s initial subaccount allocations.
10
  It would not apply 
to reallocations of subaccounts or to subsequent premium payments made after the 
investor’s initial purchase or exchange.
11
  It also generally would not apply when an 
investor’s purchase or exchange of a deferred variable annuity is made within a tax-
                                                           
9
  The general suitability obligation requires a broker-dealer to consider its 
customer’s ability to understand the security being recommended, including 
changes in the customer’s ability to understand, monitor, and make further 
decisions regarding securities over time.   
10
  As NASD noted in Amendment No. 2, the proposed rule focuses on customer 
purchases and exchanges of deferred variable annuities, areas that, to date, have 
given rise to many of the sales practice abuses associated with variable annuity 
products.  See
 Exchange Act Release No. 52046A, at 3-5 (discussing various 
questionable sales practices that NASD examinations and investigations have 
uncovered and the actions NASD has taken to address those practices).  The 
proposed rule would thus cover a standalone purchase of a deferred variable 
annuity and an exchange of one deferred variable annuity for another deferred 
variable annuity.  For purposes of the proposed rule, an “exchange” of a product 
other than a deferred variable annuity (such as a fixed annuity) for a deferred 
variable annuity would be covered by the proposed rule as a “purchase.”  The 
proposed rule would not cover customer sales of deferred variable annuities, 
including the sale of a deferred variable annuity in connection with an “exchange” 
of a deferred variable annuity for another product (such as a fixed annuity).  
However, recommendations of customer sales of deferred variable annuities are 
covered by Rule 2310, NASD’s general suitability rule.   
11
  NASD’s general suitability rule, Rule 2310, would continue to apply to 
reallocations of subaccounts.   

    
 
4
qualified, employer-sponsored retirement or benefit plan.
12
  If, however, a member 
recommends a deferred variable annuity to an individual plan participant, then Proposed 
Rule 2821 would apply to that purchase (or exchange) and to the initial subaccount 
allocations.   
Proposed Rule 2821 has four main requirements.  First, in order to recommend 
the purchase or exchange of a deferred variable annuity, a member would be required to 
have a reasonable basis to believe that the transaction is suitable in accordance with 
NASD’s general suitability rule, Rule 2310.
13
  In particular the member must have a 
reasonable basis to believe that:   
• The customer has been informed, in general terms, of various features of 
deferred variable annuities;
14
  
• The customer would benefit from certain features of deferred variable 
annuities, such as tax deferred growth, annuitization, or a death or living  
benefit;
15
 and  
• The particular deferred variable annuity that the member is recommending, 
the underlying subaccounts to which funds are allocated at the time of the 
                                                           
12
  Proposed Rule 2821 defines such plans as either a “qualified plan” under Section 
3(a)(12)(C) of the Act or a plan that meets the requirements of Internal Revenue 
Code Sections 403(b), 457(b), or 457(f).   
13
  See Proposed Rule 2821(b)(1)(A). 
14
  See Proposed Rule 2821(b)(1)(A)(i).  The proposed rule lists the following 
features as examples for purposes of this requirement: (1) potential surrender 
period and surrender charge; (2) potential tax penalty if customers sell or redeem 
deferred variable annuities before reaching the age of 59½; (3) mortality and 
expense fees; (4) investment advisory fees; (5) potential charges for and features 
of riders; (6) the insurance and investment components of deferred variable 
annuities; and (7) market risk.   
15
  See Proposed Rule 2821(b)(1)(A)(ii). 

    
 
5
purchase or exchange of the deferred variable annuity, and the riders and 
similar product enhancements are suitable (and in the case of an exchange, the 
transaction as a whole also is suitable) for the customer based on the 
information the person associated with the member is required to make a 
reasonable effort to obtain pursuant to subparagraph (b)(2) of the proposed 
rule.
16
 
 Prior to recommending that a customer exchange a deferred variable annuity, a 
registered representative must not only have a reasonable basis to believe that the 
exchange is consistent with the suitability determinations in subparagraph (b)(1)(A) of 
the proposed rule, but must also consider whether: 
• The customer would incur a surrender charge, be subject to the 
commencement of a new surrender period, lose existing benefits, or be subject 
to increased fees or charges;
17
 
• The customer would benefit from product enhancements and improvements;
18
 
and  
• The customer’s account has had another deferred variable annuity exchange 
within the preceding 36 months.
19
 
 The associated person recommending the transaction would be required to 
document these considerations and sign this documentation.  He or she would also have 
to make reasonable efforts to obtain from the customer information regarding the 
                                                           
16
  See Proposed Rule 2821(b)(1)(A)(iii). 
17
  See Proposed Rule 2821(b)(1)(B)(i). 
18
  See Proposed Rule 2821(b)(1)(B)(ii). 
19
  See Proposed Rule 2821(b)(1)(B)(iii).   

    
 
6
customer’s age, annual income, financial situation and needs, investment experience, 
investment objectives, intended use of the deferred variable annuity, investment time 
horizon, existing assets (including investment and life insurance holdings), liquidity 
needs, liquid net worth, risk tolerance, tax status, and such other information used or 
considered to be reasonable by the member or person associated with the member in 
making recommendations to customers.
20
   
Second, a registered principal would have to review the transaction and determine 
whether he or she approves of it prior to transmitting the customer’s application to the 
issuing insurance company for processing, but no later than seven business days after the 
customer signs the application.
21
  The registered principal may approve the transaction 
only if he or she has determined that there is a reasonable basis to believe that the 
transaction would be suitable based on all of the factors contained in paragraph (b) 
(“Recommendation Requirements”) of the proposed rule.
22
 
                                                           
20
  See Proposed Rule 2821(b)(2). 
21
  See Proposed Rule 2821(c).  NASD has determined that relief is needed to allow 
certain broker-dealers to complete their review of deferred variable annuity 
transactions as required by proposed NASD Rule 2821 without becoming fully 
subject to Exchange Act Rule 15c3-3 and being required to maintain higher levels 
of net capital in accordance with Exchange Act Rule 15c3-1.  Consequently, 
NASD has requested relief from Rules 15c3-3 and 15c3-1 for these broker-
dealers.  In conjunction with the Commission’s approval or proposed rule 2821, it 
is also granting exemptions from Rules 15c3-1 and 15c3-3 of the Exchange Act to 
allow NASD members to comply with proposed Rule 2821 without becoming 
fully subject to Exchange Act Rule 15c3-3 and being required to maintain higher 
levels of net capital in accordance with Rule 15c3-1. 
NASD initially submitted a request for relief to the staff prior to the consolidation 
of its member firm regulatory functions with NYSE Regulation, Inc.  This request 
was replaced by a subsequent request from the consolidated entity, FINRA.  For 
readability, this second request is referred to as an NASD request throughout this 
order.   
22
  See Proposed Rule 2821(c). 

    
 
7
 For purposes of reviewing deferred variable annuity purchases and exchanges, a 
registered principal must treat all transactions as if they have been recommended.
23
  
However, if a registered principal determines that a transaction, which is not suitable 
based on the factors contained in paragraph (b), was not recommended, he or she may 
nonetheless authorize the processing of it if the customer has been informed of the reason 
why the transaction has not been approved and the customer affirms that he or she wants 
to proceed with the transaction.
24
   
 The registered principal that reviews the transaction must document and sign the 
determinations that the proposed rule requires him to make.
25
  He or she must complete 
this documentation regardless of whether he or she approves, rejects, or authorizes the 
transaction.
26
   
Third, Proposed Rule 2821 would require members to develop and maintain 
supervisory procedures that are reasonably designed to achieve compliance with the 
proposed rule.
27
  Members would be required to implement surveillance procedures to 
determine if associated persons “have rates of effecting deferred variable annuity 
exchanges that raise for review whether such rates of exchanges evidence conduct 
inconsistent with the applicable provisions of [the rule], other applicable NASD rules, or 
the federal securities laws (‘inappropriate exchanges’).”
28
  Members would also be 
required to have policies and procedures reasonably designed to implement corrective 
                                                           
23
  Id. 
24
  Id. 
25
  Id. 
26
  Id. 
27
  See Proposed Rule 2821(d). 
28
  Id. 

    
 
8
measures to address inappropriate exchanges and the conduct of associated persons who 
engage in inappropriate exchanges.
29
   
Fourth, Proposed Rule 2821 would require members to develop and implement 
training programs that are tailored to educate registered representatives and registered 
principals on the material features of deferred variable annuities and the requirements of 
the proposed rule.
30
 
III. Summary of Comments on Amendment No. 2 
 In its solicitation of comments on Amendment No. 2, the Commission stated that 
it would consider the comments it previously received,
31
 and that commenters could 
reiterate or cross-reference previously submitted comments.
32
  The Commission has 
considered all of the comments it received, including commenters’ reiterations of and 
cross-references to previously submitted comments.  While the summary below refers to 
some comments previously submitted, it primarily discusses new comments on portions 
of the proposed rule that Amendment No. 2 did not change and comments on those 
provisions of the proposed rule that Amendment No. 2 modified.  It also discusses 
comments received in response to Amendment No. 1 that are relevant to the timing of 
principal review provision in paragraph (c) of the proposed rule.   
A. General Comments 
 A number of commenters reiterated their general opposition to the proposed rule, 
viewing it as unnecessary, arguing that NASD has not demonstrated a need for it, and 
                                                           
29
  Id. 
30
  See Proposed Rule 2821(e). 
31
  See Exchange Act Release No. 54023 (June 21, 2006); 71 FR at 36846 n.84. 
32
  Id. 

    
 
9
stating that strong enforcement against broker-dealer sales practice abuses provides the 
best deterrent to negative market conduct.
33
  Some commenters also stated that existing 
NASD rules and the prospectus adequately inform and protect investors.
34
 
 A few commenters suggested that the proposed rule must take into account an 
estimate of its competitive and economic impact and asserted that the proposed rule must 
be subject to a cost/benefit analysis.
35
  One commenter took the position that the 
proposed rule would impose economic and competitive burdens upon broker-dealers.
36
  
The commenter stated that the rule would require expensive new systems and operation 
changes that could initially total more than $200,000 for broker-dealers to implement and 
                                                           
33
  See, e.g., Letters from Stephen A. Batman, CEO, 1st Global Capital Corp. 
(July 19, 2006) (“1st Global Letter II”); Carl B. Wilkerson, Vice President and 
Chief Counsel, American Counsel of Life Insurers (July 19, 2006) (“ACLI Letter 
IV”); Gary A. Sanders, Senior Counsel, Law and Government Relations, National 
Association of Insurance and Financial Advisors and Thomas F. Korb, Vice 
President of Policy and Public Affairs, Association for Advanced Life 
Underwriting (July 19, 2006) (“NAIFA/AALU Letter II”); Letter Type B.  See
 
also Letter Type D.  Unless otherwise noted, all letters are addressed to the 
Commission.  
34
  See, e.g., Letters from Dale E. Brown, CAE, Executive Director and CEO, 
Financial Services Institute (July 19, 2006) (“FSI Letter II”); Ari Burstein, 
Associate Counsel, Investment Company Institute (July 19, 2006) (“ICI Letter 
II”); 1st Global Letter II; ACLI Letter IV; Letter Type B.  Two commenters 
suggested that the Commission delay action on the proposed rule until there is 
some resolution to the Commission’s point-of-sale proposal.  See
 ACLI Letter IV; 
FSI Letter II.  Another commenter stated that it is not clear how the proposed rule 
would work with the Commission’s point-of-sale proposal, especially with regard 
to the disclosure of material features.  See
 Letter from W. Thomas Conner and 
Eric A. Arnold, Sutherland Asbill and Brennan LLP on behalf of Committee of 
Annuity Insurers (July 19, 2006) (“CAI Letter II”). 
35
  See Letter from Joan Hinchman, Executive Director, President and CEO, National 
Society of Compliance Professionals, Inc. (July 19, 2006) (“NSCP Letter”); ACLI 
Letter IV; NAIFA/AALU Letter II. 
36
  ACLI Letter IV. 

    
 
10
monitor enterprise-wide.
37
  It also maintained that the ongoing costs of complying with 
the proposed rule would be significant and immeasurable.
38
  That commenter did not, 
however, provide any specific information about the system changes it foresaw, or how it 
arrived at its $200,000 estimate. 
            Some            commenters            stated            that the proposed rule would impose a burden on 
competition.
39
  One of these commenters stated that the proposed rule would disparately 
impact smaller companies without state-of-the-art technological resources.
40
  In its view, 
small to mid-sized companies may be forced out of the annuity market, thereby reducing 
competition and eliminating consumer options.
41
  One commenter posited three ways in 
which the proposed rule would burden competition, stating:   
• The proposed rule would disrupt enterprise-wide uniformity of compliance 
procedures.  Compliance with the proposed rule would cost more than 
compliance procedures for other products, and thus would make variable 
annuities more expensive to sell than other products. 
 
• Conversion to the proposed rule would provide openings for inadvertent and 
transitional violations and may dampen distributors’ enthusiasm for selling a 
product with suitability and supervision standards that are different from all 
other securities. 
 
• Other products have had greater incidences of disciplinary actions and do not 
have specific supervision and suitability standards “that would dampen 
distributors’ sales enthusiasm for fear of regulatory reprisals or technical 
violations.”
42
 
                                                           
37
  Id. 
38
  Id. 
39
  See e.g., ACLI Letter IV; NAIFA/AALU Letter II; NSCP Letter. 
40
  NSCP Letter. 
41
  Id. 
42
  ACLI Letter IV.  Another commenter agreed that the proposed rule would place 
those that sell variable annuities at a competitive disadvantage in comparison with 
those who market other types of investments.  See
 NAIFA/AALU Letter II.  Two 
commenters also stated that adopting product specific suitability requirements and 

    
 
11
 
This commenter also argued that the rule targets deferred variable annuities in a 
discriminatory and burdensome fashion without appropriate rationale.
43
   
 Some commenters stated that implementation of the proposed rule would have 
unintended consequences.
44
  For example, two commenters asserted that the proposed 
rule would raise barriers to access for investors who could benefit from owning a 
deferred variable annuity.
45
  A few commenters also believed that the product-specific 
requirements of the proposed rule would signal to investors that something is wrong with 
the product.
46
  One commenter stated that the proposed rule would cause expenses and 
fees to rise, which in turn would lead consumers to look to other, less expensive 
investment products that may not be as appropriate for their needs.
47
 
 NASD responded to concerns regarding the need for the proposed rule, the 
process by which it developed and revised the proposed rule, and the statutory 
requirements for its rulemaking in a letter to the Commission.
48
  With respect to concerns 
that the proposed rule is not necessary, NASD reiterated that its examinations, 
                                                                                                                                                                             
supervisory procedures would inhibit sales because registered representatives 
would be less inclined to sell the product.  See
 Letter from Michael P. DeGeorge, 
General Counsel, National Association for Variable Annuities (July 19, 2006) 
(“NAVA Letter III”); FSI Letter II. 
43
  ACLI Letter IV. 
44
  See, e.g., Letter from Rick Dahl, CCO, Sorrento Pacific Financial LLC 
(July 19, 2006) (“Sorrento Letter”); FSI Letter II; NAVA Letter III; 
NAIFA/AALU Letter II.  
45
  See FSI Letter II; Sorrento Letter. 
46
  See Letter from W. Burk Rosenthal, President, Rosenthal Retirement Planning, 
LP (July 19, 2006); FSI Letter II; NAVA Letter III. 
47
  See NAIFA/AALU Letter II. 
48
  See Letter from James S. Wrona, Associate Vice President, NASD (Aug. 31, 
2006) (“NASD Response Letter”). 

    
 
12
investigations, and informal discussions with its members have uncovered numerous 
instances of questionable sales practices in connection with the purchase or exchange of 
deferred variable annuities, including unsuitable recommendations, and 
misrepresentations and omissions.
49
  It also stated that member supervision and training 
procedures are inadequate.
50
  NASD noted that these problems stem from the unique 
complexities of deferred variable annuities, which can cause confusion both for the 
individuals who sell them and for the customers who purchase or exchange them.
51
  
Despite issuing Notices to Members, Regulatory and Compliance Alerts, and Investor 
Alerts, NASD found that these problems continue to exist.
52
  NASD stated that recent 
joint reviews with the Commission, as well as NASD examinations and enforcement 
actions, demonstrate that an informal approach has not been sufficiently effective at 
curbing the sales practice abuses in this area.
53
   
 NASD also discussed its “measured approach” to the rulemaking process.
54
  After 
NASD determined that a rule specific to deferred variable annuities was necessary and 
appropriate, it issued Notice to Members
 04-45 (June 2004) to solicit comments from the 
public prior to submitting the proposed rule to the Commission.
55
  In addition, NASD 
sought input on the proposal from five NASD standing committees, including two 
                                                           
49
  Id. at 2. 
50
  Id.    
51
  Id. 
52
  Id.   
53
  Id. 
54
  Id. at 3.  
55
  Id.  

    
 
13
committees with subject matter expertise in variable annuities.
56
  NASD Regulation, 
Inc.’s Board of Directors then approved the proposal and NASD’s Board of Governors 
had an opportunity to review it.
57
  NASD modified the proposed rule in light of 
comments it received from all of these sources prior to filing it with the Commission.
58
   
 In addition, NASD stated that nothing in Section 15A, Section 19, or any other 
provision of the Act requires it to generate a competitive impact statement or otherwise 
engage in a cost/benefit analysis.
59
  It also noted that, as required under Section 19(b)(1) 
of the Act,
 60
 NASD submitted to the Commission a concise general statement of the 
basis and purpose of the proposed rule.
61
 
 As discussed in Part IV below, in approving a proposed NASD rule, the 
Commission must find that the rule is consistent with the requirements of Sections 
15A(b)(6) and 15A(b)(9) of the Act. Section 15A(b)(6) requires, among other things, the 
rules of a national securities association to be designed to prevent fraudulent and 
manipulative acts and practices, to promote just and equitable principles of trade, and, in 
general, to protect investors and the public interest.
62
  Section 15A(b)(9) provides that 
                                                           
56
  Id. at 4. 
57
  Id. at 4.  NASD noted that its Board of Governors is composed of both industry 
and non-industry members and that one member must be a representative of an 
insurance company.  Id
. at 4, nt. 6.  Similarly, NASD Regulation, Inc.’s Board of 
Directors is composed of both industry and non-industry members, and one 
member must be a representative of an insurance company or an affiliated NASD 
Member.  Id
. at 4, nt. 6.   
58
  Id. at 4.   
59
  Id.   
60
  15 U.S.C. 78s(b)(1). 
61
  NASD Response Letter at 4.  
62
  15 U.S.C. 78o-3(b)(6).  See also 15 U.S.C. 78c(f) (the Commission must consider 
whether the action will promote efficiency, competition and capital formation 

    
 
14
proposed rules may not create a “burden on competition not necessary or appropriate in 
furtherance of the purposes of [the Act].”
63
  NASD addressed the consistency of the 
proposed rule with these requirements, stating: 
NASD believes that the proposed rule will enhance firms’ 
compliance and supervisory systems and provide more 
comprehensive and targeted protection to investors 
regarding fraud and manipulative acts, promote just and 
equitable principles of trade, and increase investor 
protection. . . . Like all regulation, NASD’s rules often 
impose compliance obligations on the regulated entities.  In 
every case, the compliance burdens associated with a new 
rule will vary from firm to firm depending on the firm’s 
customer base, business model, and a variety of other 
factors.  Section 15A(b)(9) of the Act does not, therefore, 
require that NASD rules impose no economic burden on 
NASD members or burden on competition, but rather that 
any such burdens are necessary and appropriate to further 
the purposes of the Act . . . . NASD believes that the 
proposed rule is consistent with, and promotes the goals of 
the Act.
64
 
 
B. Comments on Proposed Rule 2821(b) – Recommendation Requirements  
1. Comments on Proposed Rule 2821(b)(1)(A) – Renumbered Proposed Rule 
2821(b)(1)(A)(i) 
 
 As proposed in Amendment No. 2, Proposed Rule 2821(b)(1)(A) would have 
required registered representatives to have a reasonable belief that the customer has been 
informed of the material features of deferred variable annuities in general prior to 
recommending a particular variable annuity to a customer.
65
  One commenter stated that 
                                                                                                                                                                             
when it is required to consider whether an action is necessary or appropriate in the 
public interest).  
63
  15 U.S.C. 78o-3(b)(9). 
64
  NASD Response Letter at 4-5.  
65
  In response to Amendment No. 1, commenters stated this provision would amount 
to a de facto
 requirement to provide written disclosure to customers.  See, e.g., 
Letters from Beth L. Climo, Executive Director, American Bankers Insurance 

    
 
15
the rule should clarify what constitutes the material features of a deferred variable 
annuity, and should have a safe harbor to protect good faith attempts to disclose the 
required information.
66
  Some commenters reiterated their support for a plain-English 
disclosure document to be provided to investors in addition to the prospectus.
67
   
 The substance of this provision remained the same in Amendment No. 3, but in 
response to comments NASD explicitly stated that the type of disclosure required is 
generic and not specific to the particular deferred variable annuity being recommended.  
The provision now provides that the member or person associated with the member must 
have a reasonable basis to believe that “the customer has been informed, in general terms, 
of various features of deferred variable annuities . . . .” 
2. Comments on Proposed Rule 2821(b)(1)(B) – Renumbered Proposed Rule 
2821(b)(1)(A)(ii)  
                                                                                                                                                                             
Association/ABA Securities Association (Sept. 20, 2005); Carl B. Wilkerson, 
Vice President and Chief Counsel, America Council of Life Insurers (Sept. 19, 
2005) (“ACLI Letter II”), Thomas M. Yacovino, Vice President, A.G. Edwards & 
Sons, Inc. (Sept. 20, 2005); Roger C. Ochs, President, HD Vest Financial Services 
(Sept. 20, 2005); Michael P. DeGeorge, General Counsel, National Association 
for Variable Annuities (Sept. 19, 2005) (“NAVA Letter II”); Thomas R. Moriarty, 
President, Intersecurities, Inc. (Sept. 16, 2005) (“Intersecurities Letter”); Ira D. 
Hammerman, Senior Vice President and General Counsel, Securities Industry 
Association (Sept. 19, 2005) (“SIA Letter I”); Ronald C. Long, Senior Vice 
President, Wachovia Securities, LLC (Sept. 19, 2005) (“Wachovia Letter”). 
Commenters also asserted that this disclosure, along with the other disclosures 
already provided to investors who purchase or exchange deferred variable 
annuities, would be redundant and would overwhelm investors.  See
 e.g., Letter 
from Leesa M. Easley, Chief Legal Officer, World Group Securities, Inc. (Sept.8, 
2005); ACLI Letter II; Intersecurities Letter; NAIFA/AALU Letter II; NAVA 
Letter II; SIA Letter I. 
66
  FSI Letter II. 
67
  See, e.g., Letters from Patricia Struck, President, North American Securities 
Administrators Association (July 21, 2006) (“NASAA Letter II”); Jill I. Gross, 
Director of Advocacy, Pace Investor Rights Project (July 19, 2006) (“Pace Letter 
II”); Robert S. Banks, Jr., President, Public Investors Arbitration Bar Association 
(July 20, 2006).   

    
 
16
 
 As proposed in Amendment No. 2, Proposed Rule 2821(b)(1)(B) would have 
required a registered representative to have a reasonable basis to believe that a customer 
would benefit from the unique features of a deferred variable annuity prior to 
recommending the purchase or exchange of one.  Amendment No. 2 included tax-
deferred growth, annuitization and death benefits as a non-exhaustive list of unique 
features.  
 Some commenters stated that the standard should be that the customer “could” 
benefit from the features because stating that the customer would benefit implies a level 
of certainty and guarantee that cannot be known at the time of the purchase or 
exchange.
68
  Other commenters also suggested deleting the modifier “unique,” stating 
that the features NASD lists as examples are not unique to deferred variable annuities.
69
  
In the alternative, one of these commenters suggested that NASD expand the list of 
features it gives as examples to include features such as living benefits.
70
 
 NASD agreed that some other products have features similar to those of a 
deferred variable annuity, and in Amendment No. 2 deleted the reference to “unique.”  
NASD also adopted commenters’ suggestion to include “living benefits” in the list of 
features and modified the proposed rule accordingly in Amendment No. 3.   
3. Comments on Proposed Rule 2821(b)(2) 
                                                           
68
  See, e.g., Letter from Ira D. Hammerman, General Counsel, Securities Industry 
Association (July 19, 2006) (“SIA Letter II”); ACLI Letter IV; NAVA Letter III.  
These commenters noted that this comment is also applicable to Proposed Rule 
2821(c)(1)(A).  See
 supra note 120. 
69
  See, e.g., ACLI Letter IV; CAI Letter II; FSI Letter II; NAVA Letter III.  These 
commenters noted that this comment is also applicable to Proposed Rule 
2821(c)(1)(A).  See
 supra note 120. 
70
  CAI Letter II. 

    
 
17
 
 The proposed rule would require registered representatives to make reasonable 
efforts to obtain a variety of information about a customer, including age, financial 
situation and needs, liquid net worth and intended use of the deferred variable annuity, 
prior to recommending a purchase or exchange of a deferred variable annuity to that 
customer.
71
  A number of commenters raised interpretive issues about or questioned the 
relevance of particular information.
 72
  NASD declined to amend this provision in 
response to these comments.   
                                                           
71
  In response to Amendment No. 1, some commenters urged NASD to eliminate 
this provision, stating that NASD Rules 2310 and 3110, as well as Rule 17a-
3(a)(17)(i)(A) under the Act, should govern the information that members are 
required to gather in making recommendations to purchase or exchange deferred 
variable annuities.  See
 e.g., Letters from Daniel A. Riedl, Senior Vice President 
and Chief Operating Officer, Northwestern Mutual Investment Services (Sept.16, 
2005) (“NMIS Letter”); M. Shawn Dreffein, President and Chief Executive 
Officer, National Planning Holdings, Inc. (Sept. 9, 2005); John L. Dixon, 
President, Pacific Select Distributors, Inc. (Sept. 16, 2005); NAVA Letter II. 
72
  Three commenters stated that the proposed rule should not require a registered 
representative to obtain information if the customer declines to provide it upon 
request.  Letter from Kerry Cunningham, Head of Risk Management, ING 
Advisors Network (July 20, 2006) (“ING Advisors Letter II”); ACLI Letter IV; 
FSI Letter II.  One commenter stated that the information should be obtained 
during the sales process and not necessarily before any recommendation is made.  
ING Advisors Letter II.  One commenter stated that the registered representative 
should make a reasonable effort to determine overall investment objectives but 
not intended use.  Id
.  A number of commenters questioned the difference 
between the intended use of a deferred variable annuity and the customer’s 
investment objective.  See
, e.g., Letters from Timothy J. Lyle, Senior Vice 
President and Chief Compliance Officer, Contemporary Financial Solutions 
(July 19, 2006) (“Contemporary Financial Letter”); Timothy J. Lyle, Senior Vice 
President and Chief Compliance Officer, Mutual Service Corporation 
(July 19, 2006) (“Mutual Service Letter II”);  FSI Letter II; ING Advisors Letter 
II.  Some commenters suggested that a customer’s life insurance holdings are not 
relevant to a deferred variable annuity suitability analysis.  See
, e.g., CAI Letter 
II; Contemporary Financial Letter; FSI Letter II; Mutual Service Letter II; NAVA 
Letter III; Sorrento Letter; SIA Letter II.   

    
 
18
4. Comments on Proposed Rule 2821(c) – Principal Review and Approval 
a. General Comments 
 
 As proposed in Amendment No. 2, the principal review and approval 
requirements of paragraph (c) would have applied to both recommended and non-
recommended transactions.
73
  Commenters stated that the factors a registered principal 
considers should adequately reflect the differences between recommended and non-
recommended transactions.
74
  These commenters noted that if a transaction is not 
recommended, a principal may not have information regarding a customer’s overall 
investment portfolio and would need to request that information from the customer.
75
   
 In Amendment No. 3, NASD noted some commenters stated that customers 
should be free to decide whether they want to purchase a deferred variable annuity, and 
thus the proposed rule’s principal review requirements should not apply to non-
recommended transactions.
76
  NASD agreed that a fully informed customer should be 
able to make his or her own investment decision and modified this portion of the 
                                                           
73
  In response to Amendment No. 1, some commenters objected to requiring 
principal review of transactions that are not recommended.  See, e.g., Letters from 
Frances M. Stadler, Deputy Senior Counsel, Investment Company Institute (Sept. 
19, 2005) (“ICI Letter”); Henry H. Hopkins, Darrell N. Braman and Sara 
McCafferty, T. Rowe Price Investment Securities, Inc. (Sept. 19, 2005) (“T. Rowe 
Price Letter”); NMIS Letter. One commenter noted that the information that 
would be needed for a principal review is not currently required to be collected 
for non-recommended annuity transactions.  See
 T. Rowe Price Letter.  Some 
commenters also stated that requiring review for non-recommended transactions 
would allow principals to second guess investors’ decisions.  See
, e.g., ICI Letter; 
NMIS Letter.  
74
  See Letter from Darrell N. Braman, Vice President and Associate Legal Counsel 
and Sarah McCafferty, Vice President and Associate Legal Counsel, T. Rowe 
Price Associates, Inc. (July 19, 2006) (“T. Rowe Price Letter II”); ICI Letter II. 
75
  ICI Letter II; T. Rowe Price Letter II. 
76
  Amendment No. 3 is available on NASD’s Web site at 
http://www.finra.org/web/groups/rules_regs/documents/rule_filing/p017909.pdf.   

    
 
19
proposed rule.  As amended, a registered principal “may authorize the processing [of a 
non-recommended transaction] if the registered principal determines that the transaction 
was not recommended and that the customer, after being informed of the reason why the 
registered principal has not approved the transaction, affirms that he or she wants to 
proceed with the purchase or exchange of the deferred variable annuity.”
77
 
 Two commenters took the position that the supervisory requirements of the 
proposed rule would run counter to established legal principles and the rules, systems, 
and divisions of responsibility already in place.
78
  One of these commenters stated that 
the proposed rule would impose affirmative duties upon supervisory and compliance 
personnel to make individualized suitability determinations, in contravention of the letter 
and spirit of Section 15(b)(4)(E) of the Act.
79
   
 Another commenter stated that the proposed rule should provide specific 
standards for principal review of age, liquidity needs, and the dollar amount involved.
 80
  
In that commenter’s view, permitting firms to set their own standards would invite 
abuse.
81
  NASD’s initial filing
82
 with the Commission and Amendment No. 1
83
 would 
                                                           
77
  See Proposed Rule 2821(c). 
78
  See NAIFA/AALU Letter II; NSCP Letter.  In response to Amendment No. 1, 
several commenters stated that the proposed principal review requirement was 
unduly duplicative of NASD Rule 3110.  See
 Letters from Deirdre B. Koerick, 
Vice President, Lincoln Investment Planning, Inc. (Sep. 19, 2005); Jennifer B. 
Sheehan, Assistant Vice President and Counsel, Massachusetts Mutual Life 
Insurance Comp. (Sept. 19, 2005); ACLI Letter IV; NAVA Letter II; SIA Letter 
II. 
79
  NSCP Letter. 
80
  Pace Letter II.  
81
  Id. 
82
  NASD’s initial filing is available at 
http://www.finra.org/web/groups/rules_regs/documents/rule_filing/p012780.pdf. 

    
 
20
have required members to establish standards with respect to a variety of factors, 
including the customer’s age and the extent to which the amount of money invested in the 
deferred variable annuity exceeds a stated percentage of the customer’s net worth.  
NASD stated in Amendment No. 2 that “while conceptually appealing, the establishment 
of specific thresholds would unnecessarily limit a firm’s discretion in establishing 
procedures that adequately address its overall operations.  NASD did not intend to require 
a firm to reject all deferred variable annuity transactions involving person over a 
particular age or dollar amounts over a particular level.  Rather, NASD intended only that 
principals consider the highlighted factors as part of their review, which is a facts and 
circumstances inquiry.”
84
 
b. Comments on the Timing of Principal Review 
 
 Amendment No. 2 would have required registered principals to review all 
purchases and exchanges of deferred variable annuities no later than two business days 
following the date when the customer’s application is transmitted to the issuing insurance 
company.
85
  Two commenters stated that the basis for the two-day timeframe is arbitrary 
and has not been explained or justified.
86
  A few commenters viewed the proposed rule as 
prioritizing speed over diligence without adequate justification.
87
  One commenter stated 
                                                                                                                                                                             
83
  See supra note 4.   
84
  Amendment No. 2 is available on NASD’s Web site at 
http://www.finra.org/web/groups/rules_regs/documents/rule_filing/p016480.pdf.   
85
  Pursuant to Amendment No. 1, registered principals would have been required to 
review all purchases and exchanges prior to transmitting a customer’s application 
to the issuing insurance company for processing.   
86
  See ACLI Letter IV; FSI Letter II. 
87
  See, e.g., FSI Letter II; NAIFA/AALU Letter II; NSCP Letter.  Another 
commenter stated that difficulty complying with the timeframe would force some 

    
 
21
that the timeframe was intended to allow principals to catch unsuitable sales before a 
contract has been issued, but contracts may be issued before the principal’s review is 
completed even under the revised timeframe.
88
  One commenter stated that “free look” 
provisions that are available under some states’ insurance laws offer a greater opportunity 
to redress unsuitable sales.
89
   
 Numerous commenters stated that it would be difficult to comply with the revised 
timeframe.
90
  Two commenters remarked that the supervisory review timeframe does not 
take into account the varied business models of member firms.
91
  These commenters 
stated that in some instances, the registered principal who reviews transactions is 
stationed at the issuing insurance company.
92
  In those instances, the commenters stated 
that those individuals might not be able to serve as the reviewing principal because the 
                                                                                                                                                                             
broker-dealers to cancel contracts once the insurance company has already issued 
them.  See
 CAI Letter II. 
88
  CAI Letter II. 
89
  ACLI Letter IV.  In NASD’s initial filing with the Commission, it disagreed with 
commenters who suggested that state-required “free look” periods make early 
principal review unnecessary.  NASD explained that a “free look” period allows 
the customer to terminate the contract without paying any surrender charges and 
receive a refund of the purchase payments or the contract value, as required by 
applicable state law.  Free-look periods, which vary by state law, typically range 
from ten to thirty days.  NASD went on to state that allowing a suitability analysis 
to be reviewed by a principal long after an insurance company issues a deferred 
variable annuity contract would be inconsistent with an adequate supervisory 
system and would make it difficult for a member to quickly identify problematic 
trends.  NASD’s initial filing is available on its Web site at 
http://www.finra.org/web/groups/rules_regs/documents/rule_filing/p012780.pdf.   
90
  See, e.g., CAI Letter II; Contemporary Financial Letter; FSI Letter II; ING 
Advisors Letter II; Mutual Service Letter II; NAVA Letter III; NSCP Letter; 
Sorrento Letter. 
91
  See NSCP Letter; T. Rowe Price Letter II.  
92
  Id. 

    
 
22
triggering event is the transmission to the insurance company.
93
  One commenter also 
noted that the proposed rule would not accommodate instances in which the application is 
transmitted to the issuing insurance company and the member firm simultaneously.
94
   
 Commenters stated that it would be especially difficult to comply with the 
proposed timeframe when the principal needs to get additional information from the 
customer, registered representative, or Office of Supervisory Jurisdiction (“OSJ”) 
manager.
95
  One commenter stated that fear of missing the deadline may discourage 
principals from seeking this additional information.
96
  Another commenter suggested that 
a review should be required to take place no later than two business days following the 
date the member transmits the application or no later than two business days after receipt 
by the insurance company to accommodate instances in which the customer sends the 
application directly to the insurance company.
97
   
 In Amendment No. 4, NASD modified the proposed rule to further address these 
comments.
98
  As amended, the proposed rule would require a principal to review the 
                                                           
93
  Id. 
94
  NSCP Letter.  This commenter noted that when this occurs, the application is 
reviewed by the insurance company and the member firm simultaneously.   
95
  See, e.g., CAI Letter II; Contemporary Financial Letter; FSI Letter II; ING 
Advisors Letter II; Mutual Service Letter II; NAVA Letter III; NSCP Letter; 
Sorrento Letter.  
96
  CAI Letter II. 
97
  T. Rowe Price Letter II. 
98
  NASD also amended the timing or principal review requirement in Amendment 
No. 3.  That amendment would have required principals to review the transaction 
no later than two business days after the application was sent to the issuing 
insurance company if no additional contact was necessary with the customer or 
the registered representative.  If additional contact was needed with either the 
customer or the registered representative, then review would have had to be 
completed within five business days of the application being sent to the issuing 

    
 
23
transaction prior to transmitting a customer’s application to the issuing insurance 
company for processing, but no later than seven business days after the customer signs 
the application.
99
   
 One commenter addressed the safeguarding of customer funds during the 
principal review and stated that “clarification is needed regarding the degree of flexibility 
afforded to firms with respect to the safekeeping of customer funds during the review 
period.  Rather than dictating specific procedures, firms should be permitted to design 
                                                                                                                                                                             
insurance company.  The Commission received several comments on this timing 
provision, all of which are available on the Commission’s Internet Web site 
(http://www.sec.gov/rules/sro.shtml.)  Commenters stated that the limited review 
period in Amendment No. 3 was problematic and arbitrary.  These commenters 
also suggested requiring principal review to be completed within a reasonable 
time period, not to exceed the expiration of the free look period, following the 
date the broker-dealer transmits the application to the issuing insurance company.  
See e.g.
, Letter from Dale E. Brown, Executive Director and CEO, Financial 
Services Institute (Mar. 5, 2007) (“FSI Letter III”); Letters Type E and F.   
 Comments addressing subparagraph (b)(1)(A) of Amendment No. 3 stated that 
requiring registered representatives to “determine” whether a transaction was 
suitable, rather than having a “reasonable basis to believe” it, raised the bar for 
suitability determinations.  See e.g.
, FSI Letter III and Letters Type E and F.  In 
Amendment No. 4, NASD revised this language to require registered 
representatives to have “a reasonable basis to believe” that the deferred variably 
annuity is suitable.   
 Commenters also stated the reference in subparagraph (b)(1)(A)(i) to the 
“various” features of deferred variable annuities created an “unacceptable level of 
ambiguity” and that the prior proposal’s use of “material” features was preferable.  
See
 e.g., FSI Letter III and Letters Type E and F.   
99
  In response to Amendment No. 4, commenters requested that the Commission 
seek additional comment on the proposed rule.  Letter from Clifford Kirsch, 
Sutherland Asbill and Brennan LLP on behalf of Committee of Annuity Insurers 
(April 9, 2007) (“CAI Letter III”); Letters Type G and H.  One commenter stated 
that commenters have not had an opportunity to address whether Amendment 
No. 4 causes any unintended consequences regarding the safeguarding of 
customer funds at the broker-dealer for as many as seven days and to provide 
feedback regarding the contours of the proposed no-action relief from Exchange 
Act Rules 15c3-1 and 15c3-3.  CAI Letter III.  See
 also infra notes 101-112 and 
accompanying text.   

    
 
24
procedures tailored to their business model.”
100
  Exchange Act Rule 15c3-3 requires 
broker-dealers to safeguard customer funds and securities.  While Rule 15c3-3 requires 
that a broker-dealer promptly forward checks and include as a credit in the reserve 
formula all customer free credit balances, it does not specify any specific procedures that 
a broker-dealer must use to be in compliance with the rule.  Rather, it allows a broker-
dealer to tailor its procedures to its particular business model.  NASD Rule 2821 will not 
affect the applicability of Exchange Act Rule 15c3-3 with respect to the safeguarding of 
customer funds.   
 The Commission also received comments on the timeframe for principal review 
proposed in Amendment No. 4.
101
  Some commenters addressed NASD’s requested no-
action relief
102
 and highlighted related implementation issues.
103
   
 One commenter addressed situations in which an insurer’s contract issuance unit 
is physically resident at the same location as one of the insurer’s captive broker-dealer 
offices, and both areas share personnel with one another.
104
  It asked for clarification of 
whether receipt of customer applications by broker-dealer personnel for principal review 
in these co-located situations would be considered a transmittal to the issuing insurance 
company for processing under proposed Rule 2821(c).
105
  NASD responded by stating 
that in these situations “[it] would consider the application “transmitted” to the insurance 
                                                           
100
  CAI Letter III 
101
  Letter from Eric A. Arnold and Clifford E. Kirsch, Sutherland Asbill and Brennan 
LLP on behalf of Committee of Annuity Insurers (May 24, 2007) (“CAI Letter 
IV”); Letters Type G and H. 
102
  See supra note 21.   
103
  See CAI Letter IV.  
104
  Id. 
105
  Id. 

    
 
25
company only when the broker-dealer’s principal, acting as such, has approved the 
transaction, provided that the affiliated broker-dealer ensures that arrangements and 
safeguards exist to prevent the insurance company from issuing the contract prior to 
principal approval by the broker-dealer.
106
  
 The Commission believes that NASD can address implementation issues, to the 
extent they arise, during the proposed six month implementation period.  Notably, the 
revised timeframe in Amendment No. 4 is substantially similar to the timeframe that 
NASD proposed and that the Commission published for comment in Amendment No. 1, 
which would have required a principal to review a transaction prior to sending the 
application to the insurance company for processing.  The Commission received 
numerous comments on the timing of principal review provision as it was proposed in 
Amendment No. 1.
107
  While some commenters supported it because they believed it 
would give principals sufficient time for a thorough review and provide greater 
assurances that unsuitable transactions would not be consummated,
108
 others objected to 
it.
109
  Some commenters were concerned that members would be subject to liability for 
market changes affecting the value of the deferred variable annuity during the delay for 
                                                           
106
  See Letter from James S. Wrona, Associate Vice President, FINRA 
(Aug. 10, 2007).  
107
  A summary of these comments addressing Amendment No. 1 was published in 
the Federal Register along with the Commission’s notice of Amendment No. 2.  
See
 supra notes 4 and 6.   
108
  Letters from Patricia Struck, President, North American Securities Administrators 
Association (September 20, 2005) and Rosemary J. Shockman, President, Public 
Investors Arbitration Bar Association (Sept. 9, 2005).   
109
  See, e.g., Letters from W. Thomas Conner and Eric A. Arnold, Sutherland Asbill 
& Brennan on behalf of The Committee of Annuity Insurers (Sept. 19, 2005) 
(“CAI Letter I); John S. Simmers, CEO, ING Advisors (Sept. 19, 2005) (“ING 
Letter I”); ACLI Letter II; NAVA Letter II. 

    
 
26
supervisory review.
110
  Some commenters stated that a delay in pricing the contract 
would be unfair to customers.
111
  Others stated that the timing deadline would require 
costly reprogramming of broker-dealers’ electronic processing systems that forward 
contracts to the insurance company and the registered representative’s home office at the 
same time.
112
   
 One commenter stated that the interaction of this provision with other 
Commission and NASD rules could limit a firm’s ability to review applications 
thoroughly.
113
  Another stated that time-linking the application process with supervisory 
review would impair the goal under the Investment Company Act of 1940 of timely 
processing.
114
  
 A few commenters stated that the time deadline would not work in the context of 
direct sales because in those sales an insurance company may not know of an applicant’s 
interest in a deferred variable annuity until it receives the application.
115
  Another stated 
that the timing deadline would not take into account situations in which the registered 
                                                           
110
  Letters from Denise M. Evans, General Counsel, Associated Securities Corp. 
(Sept. 19, 2005) (“Associated Securities Letter”); John L. Dixon, President, 
Pacific Select Distributors (Sept. 16, 2005) (“Pacific Select Letter”); and Julie 
Gerbert, Vice President, United Planners’ Financial Services of America 
(Sept. 19 2005) (“United Planners Letter”). 
111
  ACLI Letter II; Pacific Select Letter; and United Planners Letter. 
112
  CAI Letter I; NMIS Letter. 
113
  ING Letter I. 
114
  ACLI Letter II. 
115
  CAI Letter I; NAVA Letter II; T. Rowe Price Letter I.  In direct sales, customers 
may apply for an annuity contract by calling the insurance company or by 
completing an application on the internet.  NAVA Letter II.  Receipt of the 
application is frequently the first time the insurance company even knows that the 
customer has filled out an application.  Id
.   

    
 
27
principal is housed in the insurance company.
116
   
 A few commenters also stated that their current supervisory structure as an Office 
of Supervisory Jurisdiction would be incapable of dealing with the prior approval 
requirement and they would be forced to eliminate this form of supervisory structure.
117
  
One commenter stated the requirement could overwhelm principals,
118
 and another stated 
that it would require members to allocate two to three times the supervisory staff for 
deferred variable annuities than for any other product.
119
   
c. Proposed Rule 2821(c) – Principal Review and Approval 
 
 In Amendment No. 2, NASD listed a variety of factors that a registered principal 
would be required to consider in reviewing the purchase or exchange of a deferred 
variable annuity.  In Amendment No. 3, NASD modified this provision to require 
registered principals to consider all of the factors that a registered representative must 
consider in Proposed Rule 2821(b) (“Recommendation Requirements”) and eliminated 
                                                           
116
  NMIS Letter.   
117
  Letter from Shawn M. Mihal, Chief Compliance Officer, Great American 
Advisors (Sept. 19, 2005) and ING Letter I.  These comments were submitted in 
response to Amendment No. 1, which would have required principals to review 
customers’ applications prior to transmitting them to the issuing insurance 
company for processing.  The commenters assumed that there would be no relief 
from Rules 15c3-1 and 15c3-3, and thus broker-dealers would have to forward 
checks (along with applications) to the insurance company by noon of the next 
business day after receiving those checks.  Based on this assumption, the 
commenters indicated that there would not be sufficient time for representatives 
to forward the paperwork to the OSJ manager and the OSJ manager to review the 
application within the time parameters required by Rules 15c3-1 and 15c3-3.  
These timing concerns have been addressed by the Commission’s exemptions 
from Rules 15c3-3 and 15c3-3 to allow NASD members to comply with the 
proposed rule without becoming fully subject to Exchange Act Rule 15c3-3 and 
being required to maintain higher levels of net capital in accordance with Rule 
15c3-1.  See
 Exchange Act Release No. 56376 (Sep. 7, 2007).   
118
  Wachovia Letter. 
119
  Associated Securities Letter. 

    
 
28
the references to the considerations in subparagraph (c)(1) (“Principal Review and 
Approval”) of the proposed rule.  NASD also moved the considerations relating to 
exchanges that were in subparagraph (c)(1)(D) of Amendment No. 2 to paragraph (b) in 
Amendments Nos. 3 and 4.  By doing this, NASD added these determinations to those 
factors a registered representative must consider and retained them as considerations for 
principal review.   
i. Comments on Proposed Rule 2821(c)(1)(A) as Amended by 
Amendment No. 2 – Principal Review and Approval   
 
 The rule, as amended by Amendment No. 2, would have required principals to 
consider the extent to which the customer would benefit from the unique features of a 
deferred variable annuity.  A number of commenters remarked that their comments on 
proposed Rule 2821(b)(1)(B) are equally applicable to this provision and that “would” 
should be changed to “could” and that the modifier “unique” should be deleted.
120
  In 
response to comments, NASD changed “unique” to “various.”  As amended by 
Amendment No. 3, the rule would require registered principals to have a reasonable basis 
to believe that the customer has been informed, in general terms, of the various features 
of deferred variable annuities.
121
   
ii. Comments on Proposed Rule 2821(c)(1)(C) as Amended by 
Amendment No. 2 – Principal Review and Approval  
 
 The rule, as amended by Amendment No. 2, would have required principals to 
consider the extent to which the amount of money invested would result in an undue 
concentration in a deferred variable annuity or deferred variable annuities in the context 
                                                           
120
  See, e.g., ACLI Letter IV; FSI Letter II; NAVA Letter III; SIA Letter II.  See also 
supra notes 68 and 69.   
121
  See Proposed Rule 2821(b)(1)(A)(i).   

    
 
29
of the customer’s overall investment portfolio.  Two commenters stated the term “undue 
concentration” is imprecise and capable of multiple interpretations.
122
  Some commenters 
also viewed the proposed requirement to consider the customer’s liquidity needs as 
subsuming the apparent intent of this provision.
123
  In Amendment No. 3, NASD deleted 
this provision.  
iii. Comments on Proposed Rule 2821(c)(1)(D)(ii) as Amended by 
Amendment No. 2 – Principal Review and Approval  
 
 The rule, as modified by Amendment No. 2 would have required registered 
principals to consider the extent to which the customer would benefit from any potential 
product enhancements and improvements in the case of an exchange of a deferred 
variable annuity.  One commenter stated that “would” should be changed to “could” 
because whether a customer benefits is determined years after the contract is purchased 
and depends on market performance.
124
  In Amendment No. 3, NASD deleted this 
specific paragraph, but, provided in paragraph (b) (“Recommendation Requirements”) 
that principals must consider, in the case of an exchange, whether the customer would 
benefit from any potential product enhancements and improvements in their review.
125
 
iv. Comments on Proposed Rule 2821(c)(1)(D)(iii) as Amended by 
Amendment No. 2 – Principal Review and Approval  
 
 The rule, as modified in Amendment No. 2, would have required principals, in the 
case of an exchange of a deferred variable annuity, to consider the extent to which the 
                                                           
122
  See, e.g., NAVA Letter III; ACLI Letter IV.  Two other commenters noted that 
NASD should provide more guidance on what would amount to an “undue 
concentration” because deferred variable annuities often take significant portions 
of a customer’s assets.  See
 FSI Letter II; Sorrento Letter. 
123
  See, e.g., ACLI Letter IV; CAI Letter II; NAVA Letter III. 
124
  See NAVA Letter III. 
125
  See Proposed Rule 2821(c) and Proposed Rule 2821(b)(1)(B)(ii).   

    
 
30
customer’s account has had another deferred variable annuity exchange within the 
preceding thirty-six months.  One commenter, while supporting this provision, believed 
that the registered principal should also review the total sales production of variable 
annuities of associated persons to detect unsuitable sales and other potential abuses.
126
  A 
number of commenters stated that it would be difficult to comply with this 
requirement.
127
  In their view, principals may have a difficult time obtaining this 
information, especially if the exchange occurred at another broker-dealer.
128
  These 
commenters also stated that customers may not want to share this kind of information, 
citing privacy concerns or policy concerns with the other broker-dealers.
129
   
 One commenter stated that the proposed rule should specify whether principals 
have to collect information on exchanges that occurred at the reviewing firm only or also 
on exchanges that occurred at other broker-dealers.
130
  Two commenters argued that the 
proposed rule should clarify whether a registered principal is only obligated to consider 
prior exchange information if it is available to him or her at the time of his or her 
review.
131
   
 One commenter stated that the provision would impose substantial administrative 
and supervisory costs on broker-dealers, which would have to implement cumbersome 
                                                           
126
  See NASAA Letter II.  
127
  See, e.g., CAI Letter II; Contemporary Financial Letter; FSI Letter II; Mutual 
Service Letter II; Sorrento Letter; T. Rowe Price Letter II. 
128
  Id. 
129
  Id. 
130
  See CAI Letter II. 
131
  See Contemporary Financial Letter; Mutual Service Letter II. 

    
 
31
and expensive additional surveillance tools.
132
  Another commenter stated the proposed 
rule should clarify the level of inquiry and documentation necessary to comply with this 
provision.
133
  In Amendment No. 3, NASD eliminated this specific provision, but 
provided in paragraph (b) (“Recommendation Requirements”) that principals must 
consider, in the case of exchange, the extent to which the customer account has had 
another deferred variably annuity exchange within the preceding thirty-six months.
134
  
NASD has stated that it will announce the effective date of the proposed rule change in a 
Notice to Members to be published no later than 60 days following Commission approval 
and that the effective date will be 120 days following publication of the Notice to 
Members announcing Commission approval.  NASD has indicated that it may address the 
type of implementation issues commenters raised with respect to determining whether a 
customer’s account has had a deferred variable annuity exchange within the preceding 36 
months in connection with that Notice to Members
.  
d. Comments on Proposed Rule 2821(c)(2) – Principal Review and 
Approval 
 
 The proposed rule would require the registered principal who reviewed and 
approved, rejected, or authorized the transaction to document and sign the determinations 
that he or she is required to make pursuant to subparagraph (c) of the proposed rule.   
 As proposed in Amendment No. 2, the principal who approves a transaction 
would have been required to sign the registered representative’s suitability determination.  
One commenter stated that this provision should be eliminated because “it would 
                                                           
132
  See NSCP Letter. 
133
  See CAI Letter II. 
134
  See Proposed Rule 2821(c) and Proposed Rule 2821(b)(1)(B)(iii).   

    
 
32
establish an unprecedented standard of requiring principals to fully endorse all of the 
considerations leading to the salespersons’ recommendations.”
135
  In this commenter’s 
view, the principal’s role should be to affirm the fact that the salesperson elicited 
information for completion of the suitability documents.
136
  In Amendment No. 3, NASD 
eliminated the requirement that registered principals sign the registered representative’s 
suitability determinations.  
5. Comments on Proposed Rule 2821(d) – Supervisory Procedures 
 The rule, as modified by Amendment No. 2, would have required members to 
implement procedures and require principals to consider whether the associated person 
effecting the transaction has a particularly high rate of effecting deferred variable annuity 
exchanges.   
 Two commenters argued that the phrase “particularly high rate” is vague and 
unworkable.
137
  A number of commenters noted that the proposed rule implies that 
principals would have to implement a transaction-by-transaction review and stated that 
members should be able to rely on exception reports as an effective solution to unsuitable 
exchanges.
138
  One commenter also requested clarification regarding what should happen 
if a registered representative does have a particular high rate of exchanges.
139
  NASD 
modified this provision in Amendment No. 3, eliminating the reference to a “particularly 
high rate” of exchanges.   
                                                           
135
  See ACLI Letter IV. 
136
  Id. 
137
  See ACLI Letter IV; FSI Letter II. 
138
  See ACLI Letter IV; CAI Letter II; FSI Letter II; NAVA Letter III. 
139
  See CAI Letter II.  The commenter questioned whether the principal has to reject 
the transaction or just give it closer scrutiny.   

    
 
33
6. Comments on Proposed Rule 2821(e) – Training   
 As provided in Amendment No. 2, members would be required to develop and 
document specific training policies or programs reasonably designed to ensure that 
associated persons who effect and registered principals who review transactions in 
deferred variable annuities comply with the requirements of the proposed rule and that 
they understand the material features of deferred variable annuities.  Several commenters 
questioned the need for this specific requirement, as well as the standards applicable to 
the training.
140
  NASD declined to amend this provision in response to comments.   
7. NASD’s Response to Comments 
 As discussed above, in response to the comments received on Amendment No. 1 
NASD amended portions of the proposed rule and responded to comments.  NASD also 
filed a response to the comments received on Amendment No. 2 with the Commission 
addressing concerns regarding the need for the proposed rule, the regulatory process that 
NASD undertook in developing the proposed rule, and the statutory requirements for 
SRO rulemaking.
141
  In Amendment Nos. 3 and 4, NASD further responded to comments 
and modified the proposed rule.   
IV. Discussion and Commission Findings
 
                                                           
140
  One commenter stated there is no need for additional training requirements 
because NASD Rule 2310 requires registered representatives to understand the 
material features of the products they sell.  See
 FSI Letter II; Letter Type C.  
Other commenters believed this provision is duplicative of the Firm Element 
portion of NASD’s continuing education requirements.  See
, e.g., 1st Global 
Letter II; FSI Letter II.  One commenter believed the training requirements would 
interfere with members’ efficient and effective allocation of training resources.  
See
 FSI Letter II.  A number of commenters also suggested members’ programs 
be held to the standard of being “reasonably designed to achieve compliance” 
with the proposed rule.  See
, e.g., Contemporary Financial Letter; ING Advisors 
Letter II; Mutual Service Letter II. 
141
  See NASD Response Letter   

    
 
34
 The Commission has reviewed carefully Proposed Rule 2821, the comments, and 
NASD’s responses to the comments, and believes that NASD has responded 
appropriately to the concerns raised by the commenters.  The Commission finds that 
Proposed Rule 2821, as amended, is consistent with the requirements of the Act and the 
rules and regulations thereunder applicable to a national securities association, and, in 
particular, with Section 15A(b)(6) of the Act, which requires, among other things, that 
the rules of a national securities association be designed to prevent fraudulent and 
manipulative acts and practices, to promote just and equitable principles of trade, and, in 
general, to protect investors and the public interest.
142
   
 Over approximately the past three years, the majority of informal actions brought 
against broker-dealers as a result of NASD examinations of variable annuity sales have 
involved the failure to establish or follow written supervisory procedures.
143
  During this 
time period, NASD also brought numerous enforcement actions charging broker-dealers 
with failing to supervise sales of variable annuities.
144
  In addition, NASD’s examinations 
found a substantial number of unsuitable recommendations and instances of failing to 
obtain customer account information.
145
  It also brought numerous enforcement actions 
for making unsuitable recommendations.
146
 
 The proposed rule is designed to curb sales practice abuses in deferred variable 
annuities.  Its recommendation requirements provide a specific framework for a broker-
                                                           
142
  15 U.S.C. 78o-3(b)(6).   
143
  See infra note 148.   
144
  See infra note 150.   
145
  See infra note 148. 
146
  See infra note 150.   

    
 
35
dealer’s suitability analysis of these securities.  By setting forth factors that a broker-
dealer must specifically consider in recommending deferred variable annuities and 
requiring the registered representative to obtain certain information from his or her 
customers, the proposed rule should improve communications between registered 
representatives and customers regarding these securities.  The supervisory review 
component should foster a thorough analytical review of every deferred variable annuity 
transaction in a timeframe that will limit the possibility of unsuitable recommendations 
and transactions.  The proposed rule as a whole is geared to protecting investors by 
requiring firms to implement more robust compliance cultures, and to give clear 
consideration of the suitability of these complex products.  
 Commenters asserted that the proposed rule, because it is product specific, would 
result in significant burdens on competition.  Pursuant to the Act’s requirement, the 
Commission has considered the impact of Proposed Rule 2821 on efficiency, competition 
and capital formation,
147
 as well as whether the rule would impose any burden on 
competition not necessary or appropriate in furtherance of the Act.
148
  We note that other 
products, including options and penny stocks, are subject to product-specific regulations, 
due to their complexity or their history of sales practice abuses.  NASD has demonstrated 
through its history of examinations, enforcement actions, and guidance to members that 
regulating variable annuities like other products has not been sufficient to curb sales 
practice abuses.  Moreover, we note that the Act allows the Commission to approve a 
self-regulatory organization rule that imposes burdens on competition so long as those 
                                                           
147
  15 U.S.C. 78c(f).   
148
  15 U.S.C. 78o-3(b)(9).   

    
 
36
burdens are necessary or appropriate in furtherance of the purposes of the Act.
149
  We 
believe that to the extent the proposed rule imposes burdens on competition, these 
burdens are necessary or appropriate in furtherance of the purposes of the Act, and 
particularly the purpose of protecting investors. 
 Commenters also expressed the view that Proposed Rule 2821 may impose 
compliance costs on broker-dealers that exceed their costs of complying with rules 
applicable to other products.  The complexity of deferred variable annuities warrant more 
targeted regulation.  NASD has attempted over the past few years to address problematic 
and unsuitable sales through non-rulemaking means, but has not found that approach to 
be successful.  We agree with NASD that Proposed Rule 2821 will lead firms to enhance 
their compliance and supervisory systems, which in turn will provide more 
comprehensive and targeted protection to investors.
150
    
 While NASD has issued a number of Notices to Members and Regulatory and 
Compliance Alerts regarding the suitability of deferred variable annuities,
151
 it continues 
                                                           
149
  Id. 
150
  See NASD Response Letter. 
151
  See Notice to Members 96-86 and Notice to Members 99-35.  In 2002, NASD 
issued a Regulatory & Compliance Alert
, entitled “NASD Regulation Cautions 
Firms for Deficient Variable Annuity Communications,” that, among other things, 
discussed NASD’s discovery of unacceptable sales practices regarding variable 
annuities.  In another Regulatory & Compliance Alert
 in 2002, entitled 
“Reminder—Suitability of Variable Annuity Sales,” NASD emphasized, in part, 
that an associated person must be knowledgeable about a variable annuity before 
he or she can determine whether a recommendation to purchase, sell or exchange 
the variable annuity is appropriate.  NASD has also issued a number of Investor 
Alerts regarding variable annuities.  In 2001, NASD issued an Investor Alert 
entitled “Should You Exchange Your Variable Annuity?” highlighting important 
issues that investors should consider before agreeing to exchange a variable 
annuity.  In 2003, NASD issued an Investor Alert
 entitled “Variable Annuities:  
Beyond the Hard Sell,” which cautioned investors about certain inappropriate 
sales tactics and highlighted the unique features of these products. 

    
 
37
to encounter numerous questionable sales practices through its examinations,
152
 as well as 
through its investigations and informal discussions with its members.
153
  Just within the 
last few years, NASD has brought a number of cases involving failures to supervise, 
suitability violations, and misrepresentation in connection with purchases and exchanges 
of deferred variable annuities.
154
 
                                                           
152
  From July 2004 to April 2007, NASD completed a total of 807 routine 
examinations involving the review of variable annuities.  See Letter from James 
S. Wrona, Associate Vice President, NASD (May 15, 2007) (“NASD 
Examination/Enforcement Update Letter”).  These examinations resulted in 92 
Letters of Caution, 45 Compliance Conferences, and 4 Acceptance, Waiver and 
Consent letters, in which a respondent accepts a finding of a violation, consents to 
the imposition of sanctions, and agrees to waive the right to a hearing.  Id
.  While 
the majority of these actions involved the failure to establish or follow written 
supervisory procedures, a number of actions related to the failure to obtain and 
maintain customer account information, unsuitable recommendations, and the 
failure to comply with standards relating to communications with the public.  Id.  
These findings do not include cause examinations, many of which result in formal 
action that is captured by enforcement actions, discussed in note 150 below.  Id
.  
Nor do the findings include information from special examination initiatives.  Id.   
153
  See NASD Response Letter. 
154
  See, e.g., Phillip Nelson, NASD Case No. 2006004829701 (April 3, 2007) 
(providing misleading communication to customer regarding a variable annuity); 
Victoria C. Smotherman
, NASD Case No. 2006003897501 (March 21, 2007) 
(fraudulently inducing purchases of variable annuities); Donna Vogt
, NASD Case 
No. EAF0400730002 (Feb. 21, 2007) (making unsuitable variable annuity 
recommendations); Raymond James Financial Services, Inc.
, NASD Case No. 
EAF0400730001 (Jan. 31, 2007) (failing to properly supervise by permitting 
producing branch managers to supervise themselves and by not properly 
reviewing variable annuity sales and exchanges); Peter F. Esposito
, NASD Case 
No. 2005002689601 (Dec. 8, 2006) (submitting falsified account information to 
his firm concerning the liquidation of a variable annuity); Quick & Reilly, Inc.
, 
NASD Case No. E102003158301 (Dec. 1, 2006) (failing to supervise variable 
annuity sales); Waddell & Reed, Inc.
, NASD Case No. E062004029603 (Nov. 24, 
2006) (failing to supervise sales of variable annuities where unregistered persons 
were selling such products); David L. McFadden
, NASD Case No. 
E2005000226001 (Nov. 15, 2006) (fraudulent and unsuitable sales of variable 
annuities, mutual funds, and exchange traded fund shares); CCO Investment 
Services, Corp., NASD Case No. E112005014002 (Oct. 16, 2006) (failing to, 
among other things, supervise variable annuity sales); Daniel Carlos Lacey
, 
NASD Case No. E062004000201 (Aug. 11, 2006) (making unsuitable 

    
 
38
                                                                                                                                                                            
 
recommendations regarding variable annuities exchanges); Michael K. Maunsell, 
NASD Case No. 2005001939501 (Aug. 2, 2006) (making unsuitable variable 
annuity recommendations); Carole G. Ferraro
, NASD Case No. E0520030291 
(July 21, 2006) (making unsuitable recommendations regarding variable 
annuities); Jerry Swicegood
, NASD Case No. 2005002683001 (July 13, 2006) 
(falsifying documents related to variable annuity exchanges); Eric J. Brown
, 
NASD Case No. E112003006903 (June 27, 2006) (making unsuitable 
recommendations and false statements regarding variable annuities); Joseph 
Vitetta, NASD Case No. E10200412250 (June 8, 2006) (making unsuitable 
recommendation regarding a variable annuity, among other violations); AmSouth 
Investment Services, Inc., NASD Case No. E052004025802 (May 24, 2006) 
(failing to establish and maintain reasonable supervisory system in connection 
with sales of variable annuities and mutual funds); Charles Snyder
, NASD Case 
No. E112004042001 (May 2, 2006) (making unsuitable variable annuity 
recommendations); Frank P. Grasse, No. EL120030533 (April 17, 2006) 
(falsifying customer information on variable annuity applications); Tyler M. 
Kerrigan, NASD Case No. E0520030355 (March 10, 2006) (recommending 
unsuitable variable annuity transactions); Angelisa Savage-Bryant, NASD Case 
No. E072004064201 (March 6, 2006) (misrepresentation in connection with a 
variable annuity exchange); Brian Carr
, NASD Case No. E9B2003043802 (Feb. 
22, 2006) (making unsuitable variable annuity recommendations); John Babiarz, 
NASD Case No. 2005002047301 (Feb. 10, 2006) (making unsuitable variable 
annuity recommendations); Michael Lancaster, NASD Case No. E8A20040995-
01 (Nov. 30, 2005) (making unsuitable recommendations regarding variable 
annuity subaccounts); Lawrence LaBine
, NASD Case No. C3A20040045 (Nov. 
22, 2005) (unsuitable recommendations to five customers involving variable 
annuity subaccounts and mutual funds); Mansell R. Spedding, NASD Case No. 
E0220030907 (Sept. 21, 2005) (unsuitable subaccount allocation recommendation 
for variable annuity); Rita N. Raymer
, NASD Case No.E0520030131 (Aug. 16, 
2005) (unsuitable recommendations of variable annuities); NY Life Sec., Inc., 
NASD Case No. E0520040104 (July 22, 2005) (failing to adequately supervise 
sales of variable annuities and mutual funds); Paul Olsen, NASD Case No. 
E3A20030539 (June 23, 2005) (negligently failing to tell customers about fees 
associated with variable annuity exchanges); Bambi Holzer
, NASD Case No. 
E0220020787 (June 17, 2005) (negligently misrepresenting certain aspects of 
variable annuities); Ilene L. Sonnenberg
, NASD Case No. C0520050024 (May 
11, 2005) (recommending unsuitable variable annuity); Raymond James & 
Assocs., Inc., NASD Case No. C0520050020 (May 10, 2005) (finding that 
registered representative made unsuitable recommendations and firm failed to 
maintain and enforce written supervisory procedures regarding sales of variable 
annuities); Issetten Hanif
, NASD Case No. C9B20040086 (Apr. 6, 2005) 
(unsuitable recommendations regarding variable annuity and mutual fund 
exchanges); Lawrence Labine
, NASD Case No. E02020513 (Nov. 19, 2004) 
(unsuitable variable annuity recommendation); Edward Sadowski
, NASD Case 
No. C9B040102 (Nov. 17, 2004) (unsuitable variable annuity recommendation); 
James B. Moorehead
, NASD Case No. C05040073 (Nov. 11, 2004) (failing to 

    
 
39
            Some            commenters            expressed the view that NASD must wait before instituting 
rulemaking and show that a “demonstrable problem” exists.
155
  While we believe 
NASD’s examinations and enforcement actions over the years clearly demonstrate an 
entrenched problem in the sales culture for these products, nothing in the Act requires 
NASD to make such a showing.  Rather, the Act requires the Commission to determine 
that a proposed rule is consistent with the Act and consider whether the proposed rule 
                                                                                                                                                                             
gather suitability information for variable annuity sales); Juan Ly, NASD Case 
No. C07040094 (Nov. 9, 2004) (unsuitable variable annuity switches and 
misrepresentations); Jenny Chin, NASD Case No. E04030619 (Oct. 29, 2004) 
(misrepresentation and omissions regarding variable annuities); Glenn W. Ward, 
NASD Case No. C05040075 (Oct. 14, 2004) (recommending unsuitable variable 
annuity); Bernard E. Nugent
, NASD Case No. C11040031 (Sept. 1, 2004) 
(unsuitable recommendation involving the liquidation of mutual fund shares to 
purchase a variable annuity); Samuel D. Hughes, NASD Case No. C07040067 
(Aug. 19, 2004) (unsuitable variable annuity switches, unauthorized sub-account 
allocations, and misrepresentations); SunAmerica Sec., Inc.
, NASD Case No. 
C05040051 (July 12, 2004) (lacking adequate written supervisory procedures 
concerning review of variable annuity and variable universal life contracts); Jamie 
Engelking, NASD Case No. E3A020441 (July 2, 2004) (unsuitable variable 
annuity recommendation); Pan-American Fin. Advisers, NASD Case No. 
C05040034 (June 15, 2004) (failing to have adequate supervisory procedures for 
variable annuity sales); Scott Weier
, NASD Case No. E04010714 (May 27, 2004) 
(unsuitable variable annuity recommendations); Gregory Jurkiewicz, NASD Case 
No. E3A030436 (May 4, 2004) (unsuitable variable annuity recommendation); 
Michael H. Tew
, NASD Case No.C05040010 (Apr. 7, 2004) (unsuitable 
recommendations regarding variable annuities); Steve Morgan
, NASD Case No. 
E3A020410 (Mar. 12, 2004) (unsuitable variable annuity recommendation); 
Donald Lacavazzi
, NASD Case No. C11040009 (Feb. 24, 2004) (recommending 
unsuitable variable annuity switching); Michael Blandchard, NASD Case No. 
C11040005 (Feb. 16, 2004) (unsuitable variable annuity recommendations); 
Prudential Inv. Mgmt. and Prudential Equity Group, Inc.
, NASD Case No. 
C05040008 (Jan. 29, 2004) (failing to supervise and maintain accurate records 
relating to variable annuity replacement sales); Waddell & Reed, Inc.
, NASD 
Case No. CAF040002 (Jan. 14, 2004) (failing to ascertain suitability of 
recommended variable annuity exchanges and failure to supervise).  NASD 
Enforcement actions are available at 
http://www.nasd.com/RegulatoryEnforcement/MonthlyDisciplinaryActions/index
.htm.   
155
  See supra note 33 and accompanying text.   

    
 
40
would promote efficiency, competition and capital formation.
156
  So long as its proposed 
rules meet the requirements of the Act, NASD can – and indeed should – be proactive in 
addressing problems in the sale of securities. 
 Some commenters also took the position that the proposed rule should be subject 
to a cost/benefit analysis.
157
  The Act sets forth what the Commission must consider in 
determining whether to approve a proposed self-regulatory organization rule.  It also sets 
forth requirements that the self-regulatory organizations must meet.  The Act does not 
require a cost/benefit analysis with respect to proposed self-regulatory organization rules 
that are filed with, and approved by, the Commission.   
 As a practical matter, however, NASD considered the costs and benefits of the 
rule as the rule was developed and modified, and NASD’s members were actively 
involved in shaping the proposed rule.  As NASD stated in its response to comments on 
Amendment No. 2 “[i]ndustry members are keenly aware of the potential costs and 
burdens that can result from rulemaking and, as is often the case, they raised and NASD 
considered such issues at multiple stages of the rulemaking process.”
158
  
            Accelerated            Approval            of            Amendment Nos. 3 and 4
 
                                                           
156
  15 U.S.C. 78c(f).   
157
  See supra notes 35-38 and accompanying text.  
158
  As discussed in detail above, in its response to comments to Amendment No. 2, 
NASD noted the steps it went through as it developed the proposed rule prior to 
filing it with the Commission.  It published the proposed rule in a Notice to 
Members and solicited comment.  The proposal also went to five NASD standing 
committees (including two committees with subject matter expertise regarding 
variable annuities) for consultation and comment.  NASD considered the public’s 
and the committees’ comments and modified the proposed rule in response.  The 
NASD Regulation, Inc. Board of Directors then approved the proposed rule and 
the NASD Board of Governors had an opportunity to review it.  These NASD 
boards include members of the broker-dealer and insurance industries. For detail 
on the composition of the boards, see
 NASD’s Response Letter. 

    
 
41
 As set forth below, the Commission finds good cause to approve Amendment 
Nos. 3 and 4 to the proposed rule, as amended, prior the thirtieth day after the date of 
publication of the notice of Amendment Nos. 3 and 4 in the Federal Register.  The 
revisions and clarifications in Amendment Nos. 3 and 4 were made in response to 
comments.   
 In Amendment No. 3, NASD modified the Recommendation Requirements in 
paragraph (b) of the proposed rule.  Amendment No. 2 required members to have a 
reasonable basis to believe the customer has been informed of the material features of a 
deferred variable annuity.  NASD revised the proposed rule to specify that a member 
must have a reasonable basis to believe that a customer has been informed “in general 
terms of the various features” of deferred variable annuities.  NASD made this change in 
response to comments to clarify that the customer need only be informed about the 
features of deferred variable annuities in general terms, rather than be informed about the 
specific features of the deferred variable annuity the member might recommend.   
 In addition, in Amendment No. 3, NASD incorporated the factors that a firm must 
consider when exchanging deferred variable annuities in the recommendation 
requirements rather than in the principal review and approval requirements, while 
maintaining a requirement that principals consider these factors.  NASD also eliminated 
two of the considerations relating to exchanges in response to comments:  the extent to 
which the customer would benefit from the unique features of a deferred variable annuity 
and the extent to which the customer’s age or liquidity needs make the investment 
inappropriate.   
 Moreover, in Amendment No. 3, NASD revised the proposed rule in response to 

    
 
42
comments relating to the applicability of the proposed rule to non-recommended 
transactions.  NASD clarified that while principals are to treat all transactions as 
recommended, a principal may authorize the processing of a transaction if it determines 
that the transaction was not recommended and that the customer affirms that he or she 
wants to proceed after being informed of the reason why the registered principal has not 
approved the transaction.   
 In Amendment No. 3, NASD also modified the supervisory procedures provisions 
of the rule in response to comments that the term “particularly high rates of effecting 
deferred variable annuity exchanges” was vague.  NASD revised the proposed rule to 
require implementation of surveillance procedures to review associated persons’ rates of 
effecting deferred variable annuity exchanges for consistency with the proposed rule, 
other NASD rules and the federal securities laws.  NASD also clarified that members 
must have policies and procedures reasonably designed to implement corrective measures 
to address inappropriate exchanges. 
 In addition, in Amendment No. 3, NASD revised the required timeframe for 
principal review, which it further revised in Amendment No. 4.  As amended by 
Amendment No. 4, the principal must review the application prior to transmitting it to the 
issuing insurance company for processing, but no later than seven business days after the 
customer signs the application.  This “prior to transmittal” standard was also incorporated 
in Amendment No. 1, and the Commission received a substantial number of comments 
on this standard.  Although Amendment No. 1 did not explicitly limit the timeframe for 
principal review to no more than seven days, provisions of Exchange Act Rule 15c3-3 
would have operated to limit the time in which broker-dealers could hold customer funds.  

    
 
43
In light of NASD’s requested exemption from Rule 15c3-3, the seven-day limit on 
principal review in Amendment No. 4 would replace that rule’s time limitation for 
transactions subject to that exemption with a more workable limit. 
 Thus, the Commission finds good cause to approve Amendment Nos. 3 and 4 to 
the proposed rule, as amended, prior to the thirtieth day after the date of publication of 
the notice of Amendment Nos. 3 and 4 in the Federal Register
.  
V.        Solicitation        of        Comments        
 Interested persons are invited to submit written data, views and arguments 
concerning Amendment Nos. 3 and 4, including whether the proposed rule is consistent 
with the Act.
159
  Comments may be submitted by any of the following methods: 
Electronic Comments: 
• Use the Commission’s Internet comment form 
(http://www.sec.gov/rules/sro.shtml
); or 
• Send an e-mail to [email protected].  Please include File Number 
SR-NASD-2004-183 on the subject line. 
Paper Comments:
 
• Send paper comments in triplicate to Nancy M. Morris, Secretary, 
Securities and Exchange Commission, 100 F Street, NE, Washington, DC  
20549-1090. 
All submissions should refer to File Number SR-NASD-2004-183.  This file number 
should be included on the subject line if e-mail is used.  To help the Commission process 
and review your comments more efficiently, please use only one method.  The 
                                                           
159
  The Commission will consider the comments we previously received.  
Commenters may reiterate or cross-reference previously submitted comments.   

    
 
44
Commission will post all comments on the Commission’s Internet Web site 
(http://www.sec.gov/rules/sro.shtml).  Copies of the submission, all subsequent 
amendments, all written statements with respect to the proposed rule change that are filed 
with the Commission, and all written communications relating to the proposed rule 
change between the Commission and any person, other than those that may be withheld 
from the public in accordance with the provisions of 5 U.S.C. 552, will be available for 
inspection and copying in the Commission’s Public Reference Room, 100 F Street, NE, 
Washington, DC 20549, on official business days between the hours of 10:00 am and 
3:00 pm.  Copies of such filing also will be available for inspection and copying at the 
principal office of FINRA.  All comments received will be posted without change; the 
Commission does not edit personal identifying information from submissions.  You 
should submit only information that you wish to make available publicly.  All  
 
 
 
 
 
 
 
 
 
 
 

    
 
45
submissions should refer to File Number SR-NASD-2004-183 and should be submitted 
on or before [insert date 21 days from publication in the Federal Register]. 
VI.       Conclusion 
 IT IS THEREFORE ORDERED, pursuant to Section 19(b)(2) of the Act,
160
 that 
the proposed rule, as amended (SR-NASD-2004-183), be, and it hereby is, approved. 
 By the Commission.   
 
 
 
         Nancy M. Morris 
         Secretary 
                                                           
160
  15 U.S.C. 78s(b)(2). 
OCR text (95,505c · tika · 95% conf)
1

SECURITIES AND EXCHANGE COMMISSION 
(Release No. 34-56375; File No. SR-NASD-2004-183) 
 
 
September 7, 2007 
 
Self-Regulatory Organizations; National Association of Securities Dealers, Inc. (n/k/a 
Financial Industry Regulatory Authority, Inc.); Notice of Filing of Amendment Nos. 3 
and 4 and Order Granting Accelerated Approval of the Proposed Rule, as Amended, 
Related to Sales Practice Standards and Supervisory Requirements for Transactions in 
Deferred Variable Annuities  
 
I. Introduction 

On December 14, 2004, the National Association of Securities Dealers, Inc. 

(“NASD”) filed with the Securities and Exchange Commission (“Commission”), 

pursuant to Section 19(b)(1) of the Securities Exchange Act of 19341 (“Exchange Act” or 

“Act”) and Rule 19b-42 thereunder, proposed new Rule 2821 (“Proposed Rule 2821”) 

relating to the sales practice standards and supervisory and training requirements 

applicable to transactions in deferred variable annuities.3  Proposed Rule 2821, as 

amended by Amendment No. 1, was published for comment in the Federal Register on 

July 21, 2005.4  The Commission received approximately 1500 comments on the 

                                                           
1  15 U.S.C. 78s(b)(1). 
2  17 CFR 240.19b-4. 
3  On July 26, 2007, the Commission approved a proposed rule change filed by 

NASD to amend NASD’s Certificate of Incorporation to reflect its name change 
to Financial Industry Regulatory Authority Inc., or FINRA, in connection with the 
consolidation of the member firm regulatory functions of NASD and NYSE 
Regulation, Inc.  See Exchange Act Release No. 56146 (July 26, 2007); 72 FR 
42190 (Aug. 1, 2007).   

 
4  See Exchange Act Release No. 52046A (July 19, 2005); 70 FR 42126 (July 21, 

2005) (SR-NASD-2004-183). 



    

 2

proposal.5  NASD filed Amendment No. 2 on May 4, 2006, which addressed the 

comments and proposed responsive amendments.  Amendment No. 2 was published for 

comment in the Federal Register on June 28, 2006.6  The Commission received 

approximately 1950 comments on Amendment No. 2.7  To further explain and modify 

certain provisions of Proposed Rule 2821 in response to comments, NASD filed 

Amendment No. 3 on November 15, 2006 and Amendment No. 4 on March 5, 2007.  

Amendment No. 4 supersedes all of the previous amendments in their entirety.  All of the 

comments that the Commission has received are available on the Commission’s Internet 

Web site (http://www.sec.gov/rules/sro.shtml).  This order provides notice of 

Amendment Nos. 3 and 4 to the proposed rule and approves the proposed rule as 

amended on an accelerated basis.8  

II. Description of the Proposal 
 

 Proposed Rule 2821 would create recommendation requirements (including a 

suitability obligation), principal review and approval requirements, and supervisory and 

training requirements tailored specifically to transactions in deferred variable annuities.  

It is intended to supplement, not replace, NASD’s other rules relating to suitability, 

                                                           
5  Approximately 1300 of these comments, primarily from licensed insurance 

professionals and variable product salespersons, are virtually identical.  These 
letters are referred to herein, and on the list of comments on the Commission’s 
Web site as “Letter Type A.”  The Commission also received multiple copies of 
other letters, which we refer to as Letters Type B, C, D, E, F, G and H, below.   

6  See Exchange Act Release No. 54023 (June 21, 2006); 71 FR 36840 (June 28, 
2006) (SR-NASD-2004-183). 

7  Approximately 1700 of these comments, primarily from licensed insurance 
professionals and variable product salespersons, are virtually identical.  These 
letters are referred to herein as “Letter Type B.”   

8  NASD granted consent for the Commission to approve the proposed rule beyond 
the timeframes set forth in Section 19(b)(2) of the Act.   



    

 3

supervisory review, supervisory procedures, and training.  Thus, to the extent Proposed 

Rule 2821 does not apply to a particular transaction, NASD’s general rules on suitability, 

supervisory review, supervisory procedures, and training continue to govern when 

applicable.9  The text of the proposed rule is available on FINRA’s Web site 

(www.finra.org), at FINRA’s principal office, and at the Commission’s Public Reference 

Room. 

 Proposed Rule 2821 would apply to the purchase or exchange of a deferred 

variable annuity and to an investor’s initial subaccount allocations.10  It would not apply 

to reallocations of subaccounts or to subsequent premium payments made after the 

investor’s initial purchase or exchange.11  It also generally would not apply when an 

investor’s purchase or exchange of a deferred variable annuity is made within a tax-

                                                           
9  The general suitability obligation requires a broker-dealer to consider its 

customer’s ability to understand the security being recommended, including 
changes in the customer’s ability to understand, monitor, and make further 
decisions regarding securities over time.   

10  As NASD noted in Amendment No. 2, the proposed rule focuses on customer 
purchases and exchanges of deferred variable annuities, areas that, to date, have 
given rise to many of the sales practice abuses associated with variable annuity 
products.  See Exchange Act Release No. 52046A, at 3-5 (discussing various 
questionable sales practices that NASD examinations and investigations have 
uncovered and the actions NASD has taken to address those practices).  The 
proposed rule would thus cover a standalone purchase of a deferred variable 
annuity and an exchange of one deferred variable annuity for another deferred 
variable annuity.  For purposes of the proposed rule, an “exchange” of a product 
other than a deferred variable annuity (such as a fixed annuity) for a deferred 
variable annuity would be covered by the proposed rule as a “purchase.”  The 
proposed rule would not cover customer sales of deferred variable annuities, 
including the sale of a deferred variable annuity in connection with an “exchange” 
of a deferred variable annuity for another product (such as a fixed annuity).  
However, recommendations of customer sales of deferred variable annuities are 
covered by Rule 2310, NASD’s general suitability rule.   

11  NASD’s general suitability rule, Rule 2310, would continue to apply to 
reallocations of subaccounts.   



    

 4

qualified, employer-sponsored retirement or benefit plan.12  If, however, a member 

recommends a deferred variable annuity to an individual plan participant, then Proposed 

Rule 2821 would apply to that purchase (or exchange) and to the initial subaccount 

allocations.   

Proposed Rule 2821 has four main requirements.  First, in order to recommend 

the purchase or exchange of a deferred variable annuity, a member would be required to 

have a reasonable basis to believe that the transaction is suitable in accordance with 

NASD’s general suitability rule, Rule 2310.13  In particular the member must have a 

reasonable basis to believe that:   

• The customer has been informed, in general terms, of various features of 

deferred variable annuities;14  

• The customer would benefit from certain features of deferred variable 

annuities, such as tax deferred growth, annuitization, or a death or living  

benefit;15 and  

• The particular deferred variable annuity that the member is recommending, 

the underlying subaccounts to which funds are allocated at the time of the 

                                                           
12  Proposed Rule 2821 defines such plans as either a “qualified plan” under Section 

3(a)(12)(C) of the Act or a plan that meets the requirements of Internal Revenue 
Code Sections 403(b), 457(b), or 457(f).   

13  See Proposed Rule 2821(b)(1)(A). 
14  See Proposed Rule 2821(b)(1)(A)(i).  The proposed rule lists the following 

features as examples for purposes of this requirement: (1) potential surrender 
period and surrender charge; (2) potential tax penalty if customers sell or redeem 
deferred variable annuities before reaching the age of 59½; (3) mortality and 
expense fees; (4) investment advisory fees; (5) potential charges for and features 
of riders; (6) the insurance and investment components of deferred variable 
annuities; and (7) market risk.   

15  See Proposed Rule 2821(b)(1)(A)(ii). 



    

 5

purchase or exchange of the deferred variable annuity, and the riders and 

similar product enhancements are suitable (and in the case of an exchange, the 

transaction as a whole also is suitable) for the customer based on the 

information the person associated with the member is required to make a 

reasonable effort to obtain pursuant to subparagraph (b)(2) of the proposed 

rule.16 

 Prior to recommending that a customer exchange a deferred variable annuity, a 

registered representative must not only have a reasonable basis to believe that the 

exchange is consistent with the suitability determinations in subparagraph (b)(1)(A) of 

the proposed rule, but must also consider whether: 

• The customer would incur a surrender charge, be subject to the 

commencement of a new surrender period, lose existing benefits, or be subject 

to increased fees or charges;17 

• The customer would benefit from product enhancements and improvements;18 

and  

• The customer’s account has had another deferred variable annuity exchange 

within the preceding 36 months.19 

 The associated person recommending the transaction would be required to 

document these considerations and sign this documentation.  He or she would also have 

to make reasonable efforts to obtain from the customer information regarding the 

                                                           
16  See Proposed Rule 2821(b)(1)(A)(iii). 
17  See Proposed Rule 2821(b)(1)(B)(i). 
18  See Proposed Rule 2821(b)(1)(B)(ii). 
19  See Proposed Rule 2821(b)(1)(B)(iii).   



    

 6

customer’s age, annual income, financial situation and needs, investment experience, 

investment objectives, intended use of the deferred variable annuity, investment time 

horizon, existing assets (including investment and life insurance holdings), liquidity 

needs, liquid net worth, risk tolerance, tax status, and such other information used or 

considered to be reasonable by the member or person associated with the member in 

making recommendations to customers.20   

Second, a registered principal would have to review the transaction and determine 

whether he or she approves of it prior to transmitting the customer’s application to the 

issuing insurance company for processing, but no later than seven business days after the 

customer signs the application.21  The registered principal may approve the transaction 

only if he or she has determined that there is a reasonable basis to believe that the 

transaction would be suitable based on all of the factors contained in paragraph (b) 

(“Recommendation Requirements”) of the proposed rule.22 

                                                           
20  See Proposed Rule 2821(b)(2). 
21  See Proposed Rule 2821(c).  NASD has determined that relief is needed to allow 

certain broker-dealers to complete their review of deferred variable annuity 
transactions as required by proposed NASD Rule 2821 without becoming fully 
subject to Exchange Act Rule 15c3-3 and being required to maintain higher levels 
of net capital in accordance with Exchange Act Rule 15c3-1.  Consequently, 
NASD has requested relief from Rules 15c3-3 and 15c3-1 for these broker-
dealers.  In conjunction with the Commission’s approval or proposed rule 2821, it 
is also granting exemptions from Rules 15c3-1 and 15c3-3 of the Exchange Act to 
allow NASD members to comply with proposed Rule 2821 without becoming 
fully subject to Exchange Act Rule 15c3-3 and being required to maintain higher 
levels of net capital in accordance with Rule 15c3-1. 

NASD initially submitted a request for relief to the staff prior to the consolidation 
of its member firm regulatory functions with NYSE Regulation, Inc.  This request 
was replaced by a subsequent request from the consolidated entity, FINRA.  For 
readability, this second request is referred to as an NASD request throughout this 
order.   

22  See Proposed Rule 2821(c). 



    

 7

 For purposes of reviewing deferred variable annuity purchases and exchanges, a 

registered principal must treat all transactions as if they have been recommended.23  

However, if a registered principal determines that a transaction, which is not suitable 

based on the factors contained in paragraph (b), was not recommended, he or she may 

nonetheless authorize the processing of it if the customer has been informed of the reason 

why the transaction has not been approved and the customer affirms that he or she wants 

to proceed with the transaction.24   

 The registered principal that reviews the transaction must document and sign the 

determinations that the proposed rule requires him to make.25  He or she must complete 

this documentation regardless of whether he or she approves, rejects, or authorizes the 

transaction.26   

Third, Proposed Rule 2821 would require members to develop and maintain 

supervisory procedures that are reasonably designed to achieve compliance with the 

proposed rule.27  Members would be required to implement surveillance procedures to 

determine if associated persons “have rates of effecting deferred variable annuity 

exchanges that raise for review whether such rates of exchanges evidence conduct 

inconsistent with the applicable provisions of [the rule], other applicable NASD rules, or 

the federal securities laws (‘inappropriate exchanges’).”28  Members would also be 

required to have policies and procedures reasonably designed to implement corrective 
                                                           
23  Id. 
24  Id. 
25  Id. 
26  Id. 
27  See Proposed Rule 2821(d). 
28  Id. 



    

 8

measures to address inappropriate exchanges and the conduct of associated persons who 

engage in inappropriate exchanges.29   

Fourth, Proposed Rule 2821 would require members to develop and implement 

training programs that are tailored to educate registered representatives and registered 

principals on the material features of deferred variable annuities and the requirements of 

the proposed rule.30 

III. Summary of Comments on Amendment No. 2 

 In its solicitation of comments on Amendment No. 2, the Commission stated that 

it would consider the comments it previously received,31 and that commenters could 

reiterate or cross-reference previously submitted comments.32  The Commission has 

considered all of the comments it received, including commenters’ reiterations of and 

cross-references to previously submitted comments.  While the summary below refers to 

some comments previously submitted, it primarily discusses new comments on portions 

of the proposed rule that Amendment No. 2 did not change and comments on those 

provisions of the proposed rule that Amendment No. 2 modified.  It also discusses 

comments received in response to Amendment No. 1 that are relevant to the timing of 

principal review provision in paragraph (c) of the proposed rule.   

A. General Comments 

 A number of commenters reiterated their general opposition to the proposed rule, 

viewing it as unnecessary, arguing that NASD has not demonstrated a need for it, and 

                                                           
29  Id. 
30  See Proposed Rule 2821(e). 
31  See Exchange Act Release No. 54023 (June 21, 2006); 71 FR at 36846 n.84. 
32  Id. 



    

 9

stating that strong enforcement against broker-dealer sales practice abuses provides the 

best deterrent to negative market conduct.33  Some commenters also stated that existing 

NASD rules and the prospectus adequately inform and protect investors.34 

 A few commenters suggested that the proposed rule must take into account an 

estimate of its competitive and economic impact and asserted that the proposed rule must 

be subject to a cost/benefit analysis.35  One commenter took the position that the 

proposed rule would impose economic and competitive burdens upon broker-dealers.36  

The commenter stated that the rule would require expensive new systems and operation 

changes that could initially total more than $200,000 for broker-dealers to implement and 

                                                           
33  See, e.g., Letters from Stephen A. Batman, CEO, 1st Global Capital Corp. 

(July 19, 2006) (“1st Global Letter II”); Carl B. Wilkerson, Vice President and 
Chief Counsel, American Counsel of Life Insurers (July 19, 2006) (“ACLI Letter 
IV”); Gary A. Sanders, Senior Counsel, Law and Government Relations, National 
Association of Insurance and Financial Advisors and Thomas F. Korb, Vice 
President of Policy and Public Affairs, Association for Advanced Life 
Underwriting (July 19, 2006) (“NAIFA/AALU Letter II”); Letter Type B.  See 
also Letter Type D.  Unless otherwise noted, all letters are addressed to the 
Commission.  

34  See, e.g., Letters from Dale E. Brown, CAE, Executive Director and CEO, 
Financial Services Institute (July 19, 2006) (“FSI Letter II”); Ari Burstein, 
Associate Counsel, Investment Company Institute (July 19, 2006) (“ICI Letter 
II”); 1st Global Letter II; ACLI Letter IV; Letter Type B.  Two commenters 
suggested that the Commission delay action on the proposed rule until there is 
some resolution to the Commission’s point-of-sale proposal.  See ACLI Letter IV; 
FSI Letter II.  Another commenter stated that it is not clear how the proposed rule 
would work with the Commission’s point-of-sale proposal, especially with regard 
to the disclosure of material features.  See Letter from W. Thomas Conner and 
Eric A. Arnold, Sutherland Asbill and Brennan LLP on behalf of Committee of 
Annuity Insurers (July 19, 2006) (“CAI Letter II”). 

35  See Letter from Joan Hinchman, Executive Director, President and CEO, National 
Society of Compliance Professionals, Inc. (July 19, 2006) (“NSCP Letter”); ACLI 
Letter IV; NAIFA/AALU Letter II. 

36  ACLI Letter IV. 



    

 10

monitor enterprise-wide.37  It also maintained that the ongoing costs of complying with 

the proposed rule would be significant and immeasurable.38  That commenter did not, 

however, provide any specific information about the system changes it foresaw, or how it 

arrived at its $200,000 estimate. 

 Some commenters stated that the proposed rule would impose a burden on 

competition.39  One of these commenters stated that the proposed rule would disparately 

impact smaller companies without state-of-the-art technological resources.40  In its view, 

small to mid-sized companies may be forced out of the annuity market, thereby reducing 

competition and eliminating consumer options.41  One commenter posited three ways in 

which the proposed rule would burden competition, stating:   

• The proposed rule would disrupt enterprise-wide uniformity of compliance 
procedures.  Compliance with the proposed rule would cost more than 
compliance procedures for other products, and thus would make variable 
annuities more expensive to sell than other products. 

 
• Conversion to the proposed rule would provide openings for inadvertent and 

transitional violations and may dampen distributors’ enthusiasm for selling a 
product with suitability and supervision standards that are different from all 
other securities. 

 
• Other products have had greater incidences of disciplinary actions and do not 

have specific supervision and suitability standards “that would dampen 
distributors’ sales enthusiasm for fear of regulatory reprisals or technical 
violations.”42 

                                                           
37  Id. 
38  Id. 
39  See e.g., ACLI Letter IV; NAIFA/AALU Letter II; NSCP Letter. 
40  NSCP Letter. 
41  Id. 
42  ACLI Letter IV.  Another commenter agreed that the proposed rule would place 

those that sell variable annuities at a competitive disadvantage in comparison with 
those who market other types of investments.  See NAIFA/AALU Letter II.  Two 
commenters also stated that adopting product specific suitability requirements and 



    

 11

 
This commenter also argued that the rule targets deferred variable annuities in a 

discriminatory and burdensome fashion without appropriate rationale.43   

 Some commenters stated that implementation of the proposed rule would have 

unintended consequences.44  For example, two commenters asserted that the proposed 

rule would raise barriers to access for investors who could benefit from owning a 

deferred variable annuity.45  A few commenters also believed that the product-specific 

requirements of the proposed rule would signal to investors that something is wrong with 

the product.46  One commenter stated that the proposed rule would cause expenses and 

fees to rise, which in turn would lead consumers to look to other, less expensive 

investment products that may not be as appropriate for their needs.47 

 NASD responded to concerns regarding the need for the proposed rule, the 

process by which it developed and revised the proposed rule, and the statutory 

requirements for its rulemaking in a letter to the Commission.48  With respect to concerns 

that the proposed rule is not necessary, NASD reiterated that its examinations, 

                                                                                                                                                                             
supervisory procedures would inhibit sales because registered representatives 
would be less inclined to sell the product.  See Letter from Michael P. DeGeorge, 
General Counsel, National Association for Variable Annuities (July 19, 2006) 
(“NAVA Letter III”); FSI Letter II. 

43  ACLI Letter IV. 
44  See, e.g., Letter from Rick Dahl, CCO, Sorrento Pacific Financial LLC 

(July 19, 2006) (“Sorrento Letter”); FSI Letter II; NAVA Letter III; 
NAIFA/AALU Letter II.  

45  See FSI Letter II; Sorrento Letter. 
46  See Letter from W. Burk Rosenthal, President, Rosenthal Retirement Planning, 

LP (July 19, 2006); FSI Letter II; NAVA Letter III. 
47  See NAIFA/AALU Letter II. 
48  See Letter from James S. Wrona, Associate Vice President, NASD (Aug. 31, 

2006) (“NASD Response Letter”). 



    

 12

investigations, and informal discussions with its members have uncovered numerous 

instances of questionable sales practices in connection with the purchase or exchange of 

deferred variable annuities, including unsuitable recommendations, and 

misrepresentations and omissions.49  It also stated that member supervision and training 

procedures are inadequate.50  NASD noted that these problems stem from the unique 

complexities of deferred variable annuities, which can cause confusion both for the 

individuals who sell them and for the customers who purchase or exchange them.51  

Despite issuing Notices to Members, Regulatory and Compliance Alerts, and Investor 

Alerts, NASD found that these problems continue to exist.52  NASD stated that recent 

joint reviews with the Commission, as well as NASD examinations and enforcement 

actions, demonstrate that an informal approach has not been sufficiently effective at 

curbing the sales practice abuses in this area.53   

 NASD also discussed its “measured approach” to the rulemaking process.54  After 

NASD determined that a rule specific to deferred variable annuities was necessary and 

appropriate, it issued Notice to Members 04-45 (June 2004) to solicit comments from the 

public prior to submitting the proposed rule to the Commission.55  In addition, NASD 

sought input on the proposal from five NASD standing committees, including two 

                                                           
49  Id. at 2. 
50  Id.    
51  Id. 
52  Id.   
53  Id. 
54  Id. at 3.  
55  Id.  



    

 13

committees with subject matter expertise in variable annuities.56  NASD Regulation, 

Inc.’s Board of Directors then approved the proposal and NASD’s Board of Governors 

had an opportunity to review it.57  NASD modified the proposed rule in light of 

comments it received from all of these sources prior to filing it with the Commission.58   

 In addition, NASD stated that nothing in Section 15A, Section 19, or any other 

provision of the Act requires it to generate a competitive impact statement or otherwise 

engage in a cost/benefit analysis.59  It also noted that, as required under Section 19(b)(1) 

of the Act, 60 NASD submitted to the Commission a concise general statement of the 

basis and purpose of the proposed rule.61 

 As discussed in Part IV below, in approving a proposed NASD rule, the 

Commission must find that the rule is consistent with the requirements of Sections 

15A(b)(6) and 15A(b)(9) of the Act. Section 15A(b)(6) requires, among other things, the 

rules of a national securities association to be designed to prevent fraudulent and 

manipulative acts and practices, to promote just and equitable principles of trade, and, in 

general, to protect investors and the public interest.62  Section 15A(b)(9) provides that 

                                                           
56  Id. at 4. 
57  Id. at 4.  NASD noted that its Board of Governors is composed of both industry 

and non-industry members and that one member must be a representative of an 
insurance company.  Id. at 4, nt. 6.  Similarly, NASD Regulation, Inc.’s Board of 
Directors is composed of both industry and non-industry members, and one 
member must be a representative of an insurance company or an affiliated NASD 
Member.  Id. at 4, nt. 6.   

58  Id. at 4.   
59  Id.   
60  15 U.S.C. 78s(b)(1). 
61  NASD Response Letter at 4.  
62  15 U.S.C. 78o-3(b)(6).  See also 15 U.S.C. 78c(f) (the Commission must consider 

whether the action will promote efficiency, competition and capital formation 



    

 14

proposed rules may not create a “burden on competition not necessary or appropriate in 

furtherance of the purposes of [the Act].”63  NASD addressed the consistency of the 

proposed rule with these requirements, stating: 

NASD believes that the proposed rule will enhance firms’ 
compliance and supervisory systems and provide more 
comprehensive and targeted protection to investors 
regarding fraud and manipulative acts, promote just and 
equitable principles of trade, and increase investor 
protection. . . . Like all regulation, NASD’s rules often 
impose compliance obligations on the regulated entities.  In 
every case, the compliance burdens associated with a new 
rule will vary from firm to firm depending on the firm’s 
customer base, business model, and a variety of other 
factors.  Section 15A(b)(9) of the Act does not, therefore, 
require that NASD rules impose no economic burden on 
NASD members or burden on competition, but rather that 
any such burdens are necessary and appropriate to further 
the purposes of the Act . . . . NASD believes that the 
proposed rule is consistent with, and promotes the goals of 
the Act.64 

 
B. Comments on Proposed Rule 2821(b) – Recommendation Requirements  

1. Comments on Proposed Rule 2821(b)(1)(A) – Renumbered Proposed Rule 
2821(b)(1)(A)(i) 

 
 As proposed in Amendment No. 2, Proposed Rule 2821(b)(1)(A) would have 

required registered representatives to have a reasonable belief that the customer has been 

informed of the material features of deferred variable annuities in general prior to 

recommending a particular variable annuity to a customer.65  One commenter stated that 

                                                                                                                                                                             
when it is required to consider whether an action is necessary or appropriate in the 
public interest).  

63  15 U.S.C. 78o-3(b)(9). 
64  NASD Response Letter at 4-5.  
65  In response to Amendment No. 1, commenters stated this provision would amount 

to a de facto requirement to provide written disclosure to customers.  See, e.g., 
Letters from Beth L. Climo, Executive Director, American Bankers Insurance 



    

 15

the rule should clarify what constitutes the material features of a deferred variable 

annuity, and should have a safe harbor to protect good faith attempts to disclose the 

required information.66  Some commenters reiterated their support for a plain-English 

disclosure document to be provided to investors in addition to the prospectus.67   

 The substance of this provision remained the same in Amendment No. 3, but in 

response to comments NASD explicitly stated that the type of disclosure required is 

generic and not specific to the particular deferred variable annuity being recommended.  

The provision now provides that the member or person associated with the member must 

have a reasonable basis to believe that “the customer has been informed, in general terms, 

of various features of deferred variable annuities . . . .” 

2. Comments on Proposed Rule 2821(b)(1)(B) – Renumbered Proposed Rule 
2821(b)(1)(A)(ii)  

                                                                                                                                                                             
Association/ABA Securities Association (Sept. 20, 2005); Carl B. Wilkerson, 
Vice President and Chief Counsel, America Council of Life Insurers (Sept. 19, 
2005) (“ACLI Letter II”), Thomas M. Yacovino, Vice President, A.G. Edwards & 
Sons, Inc. (Sept. 20, 2005); Roger C. Ochs, President, HD Vest Financial Services 
(Sept. 20, 2005); Michael P. DeGeorge, General Counsel, National Association 
for Variable Annuities (Sept. 19, 2005) (“NAVA Letter II”); Thomas R. Moriarty, 
President, Intersecurities, Inc. (Sept. 16, 2005) (“Intersecurities Letter”); Ira D. 
Hammerman, Senior Vice President and General Counsel, Securities Industry 
Association (Sept. 19, 2005) (“SIA Letter I”); Ronald C. Long, Senior Vice 
President, Wachovia Securities, LLC (Sept. 19, 2005) (“Wachovia Letter”). 
Commenters also asserted that this disclosure, along with the other disclosures 
already provided to investors who purchase or exchange deferred variable 
annuities, would be redundant and would overwhelm investors.  See e.g., Letter 
from Leesa M. Easley, Chief Legal Officer, World Group Securities, Inc. (Sept.8, 
2005); ACLI Letter II; Intersecurities Letter; NAIFA/AALU Letter II; NAVA 
Letter II; SIA Letter I. 

66  FSI Letter II. 
67  See, e.g., Letters from Patricia Struck, President, North American Securities 

Administrators Association (July 21, 2006) (“NASAA Letter II”); Jill I. Gross, 
Director of Advocacy, Pace Investor Rights Project (July 19, 2006) (“Pace Letter 
II”); Robert S. Banks, Jr., President, Public Investors Arbitration Bar Association 
(July 20, 2006).   



    

 16

 
 As proposed in Amendment No. 2, Proposed Rule 2821(b)(1)(B) would have 

required a registered representative to have a reasonable basis to believe that a customer 

would benefit from the unique features of a deferred variable annuity prior to 

recommending the purchase or exchange of one.  Amendment No. 2 included tax-

deferred growth, annuitization and death benefits as a non-exhaustive list of unique 

features.  

 Some commenters stated that the standard should be that the customer “could” 

benefit from the features because stating that the customer would benefit implies a level 

of certainty and guarantee that cannot be known at the time of the purchase or 

exchange.68  Other commenters also suggested deleting the modifier “unique,” stating 

that the features NASD lists as examples are not unique to deferred variable annuities.69  

In the alternative, one of these commenters suggested that NASD expand the list of 

features it gives as examples to include features such as living benefits.70 

 NASD agreed that some other products have features similar to those of a 

deferred variable annuity, and in Amendment No. 2 deleted the reference to “unique.”  

NASD also adopted commenters’ suggestion to include “living benefits” in the list of 

features and modified the proposed rule accordingly in Amendment No. 3.   

3. Comments on Proposed Rule 2821(b)(2) 

                                                           
68  See, e.g., Letter from Ira D. Hammerman, General Counsel, Securities Industry 

Association (July 19, 2006) (“SIA Letter II”); ACLI Letter IV; NAVA Letter III.  
These commenters noted that this comment is also applicable to Proposed Rule 
2821(c)(1)(A).  See supra note 120. 

69  See, e.g., ACLI Letter IV; CAI Letter II; FSI Letter II; NAVA Letter III.  These 
commenters noted that this comment is also applicable to Proposed Rule 
2821(c)(1)(A).  See supra note 120. 

70  CAI Letter II. 



    

 17

 
 The proposed rule would require registered representatives to make reasonable 

efforts to obtain a variety of information about a customer, including age, financial 

situation and needs, liquid net worth and intended use of the deferred variable annuity, 

prior to recommending a purchase or exchange of a deferred variable annuity to that 

customer.71  A number of commenters raised interpretive issues about or questioned the 

relevance of particular information. 72  NASD declined to amend this provision in 

response to these comments.   

                                                           
71  In response to Amendment No. 1, some commenters urged NASD to eliminate 

this provision, stating that NASD Rules 2310 and 3110, as well as Rule 17a-
3(a)(17)(i)(A) under the Act, should govern the information that members are 
required to gather in making recommendations to purchase or exchange deferred 
variable annuities.  See e.g., Letters from Daniel A. Riedl, Senior Vice President 
and Chief Operating Officer, Northwestern Mutual Investment Services (Sept.16, 
2005) (“NMIS Letter”); M. Shawn Dreffein, President and Chief Executive 
Officer, National Planning Holdings, Inc. (Sept. 9, 2005); John L. Dixon, 
President, Pacific Select Distributors, Inc. (Sept. 16, 2005); NAVA Letter II. 

72  Three commenters stated that the proposed rule should not require a registered 
representative to obtain information if the customer declines to provide it upon 
request.  Letter from Kerry Cunningham, Head of Risk Management, ING 
Advisors Network (July 20, 2006) (“ING Advisors Letter II”); ACLI Letter IV; 
FSI Letter II.  One commenter stated that the information should be obtained 
during the sales process and not necessarily before any recommendation is made.  
ING Advisors Letter II.  One commenter stated that the registered representative 
should make a reasonable effort to determine overall investment objectives but 
not intended use.  Id.  A number of commenters questioned the difference 
between the intended use of a deferred variable annuity and the customer’s 
investment objective.  See, e.g., Letters from Timothy J. Lyle, Senior Vice 
President and Chief Compliance Officer, Contemporary Financial Solutions 
(July 19, 2006) (“Contemporary Financial Letter”); Timothy J. Lyle, Senior Vice 
President and Chief Compliance Officer, Mutual Service Corporation 
(July 19, 2006) (“Mutual Service Letter II”);  FSI Letter II; ING Advisors Letter 
II.  Some commenters suggested that a customer’s life insurance holdings are not 
relevant to a deferred variable annuity suitability analysis.  See, e.g., CAI Letter 
II; Contemporary Financial Letter; FSI Letter II; Mutual Service Letter II; NAVA 
Letter III; Sorrento Letter; SIA Letter II.   



    

 18

4. Comments on Proposed Rule 2821(c) – Principal Review and Approval 

a. General Comments 
 
 As proposed in Amendment No. 2, the principal review and approval 

requirements of paragraph (c) would have applied to both recommended and non-

recommended transactions.73  Commenters stated that the factors a registered principal 

considers should adequately reflect the differences between recommended and non-

recommended transactions.74  These commenters noted that if a transaction is not 

recommended, a principal may not have information regarding a customer’s overall 

investment portfolio and would need to request that information from the customer.75   

 In Amendment No. 3, NASD noted some commenters stated that customers 

should be free to decide whether they want to purchase a deferred variable annuity, and 

thus the proposed rule’s principal review requirements should not apply to non-

recommended transactions.76  NASD agreed that a fully informed customer should be 

able to make his or her own investment decision and modified this portion of the 
                                                           
73  In response to Amendment No. 1, some commenters objected to requiring 

principal review of transactions that are not recommended.  See, e.g., Letters from 
Frances M. Stadler, Deputy Senior Counsel, Investment Company Institute (Sept. 
19, 2005) (“ICI Letter”); Henry H. Hopkins, Darrell N. Braman and Sara 
McCafferty, T. Rowe Price Investment Securities, Inc. (Sept. 19, 2005) (“T. Rowe 
Price Letter”); NMIS Letter. One commenter noted that the information that 
would be needed for a principal review is not currently required to be collected 
for non-recommended annuity transactions.  See T. Rowe Price Letter.  Some 
commenters also stated that requiring review for non-recommended transactions 
would allow principals to second guess investors’ decisions.  See, e.g., ICI Letter; 
NMIS Letter.  

74  See Letter from Darrell N. Braman, Vice President and Associate Legal Counsel 
and Sarah McCafferty, Vice President and Associate Legal Counsel, T. Rowe 
Price Associates, Inc. (July 19, 2006) (“T. Rowe Price Letter II”); ICI Letter II. 

75  ICI Letter II; T. Rowe Price Letter II. 
76  Amendment No. 3 is available on NASD’s Web site at 

http://www.finra.org/web/groups/rules_regs/documents/rule_filing/p017909.pdf.   



    

 19

proposed rule.  As amended, a registered principal “may authorize the processing [of a 

non-recommended transaction] if the registered principal determines that the transaction 

was not recommended and that the customer, after being informed of the reason why the 

registered principal has not approved the transaction, affirms that he or she wants to 

proceed with the purchase or exchange of the deferred variable annuity.”77 

 Two commenters took the position that the supervisory requirements of the 

proposed rule would run counter to established legal principles and the rules, systems, 

and divisions of responsibility already in place.78  One of these commenters stated that 

the proposed rule would impose affirmative duties upon supervisory and compliance 

personnel to make individualized suitability determinations, in contravention of the letter 

and spirit of Section 15(b)(4)(E) of the Act.79   

 Another commenter stated that the proposed rule should provide specific 

standards for principal review of age, liquidity needs, and the dollar amount involved. 80  

In that commenter’s view, permitting firms to set their own standards would invite 

abuse.81  NASD’s initial filing82 with the Commission and Amendment No. 183 would 

                                                           
77  See Proposed Rule 2821(c). 
78  See NAIFA/AALU Letter II; NSCP Letter.  In response to Amendment No. 1, 

several commenters stated that the proposed principal review requirement was 
unduly duplicative of NASD Rule 3110.  See Letters from Deirdre B. Koerick, 
Vice President, Lincoln Investment Planning, Inc. (Sep. 19, 2005); Jennifer B. 
Sheehan, Assistant Vice President and Counsel, Massachusetts Mutual Life 
Insurance Comp. (Sept. 19, 2005); ACLI Letter IV; NAVA Letter II; SIA Letter 
II. 

79  NSCP Letter. 
80  Pace Letter II.  
81  Id. 
82  NASD’s initial filing is available at 

http://www.finra.org/web/groups/rules_regs/documents/rule_filing/p012780.pdf. 



    

 20

have required members to establish standards with respect to a variety of factors, 

including the customer’s age and the extent to which the amount of money invested in the 

deferred variable annuity exceeds a stated percentage of the customer’s net worth.  

NASD stated in Amendment No. 2 that “while conceptually appealing, the establishment 

of specific thresholds would unnecessarily limit a firm’s discretion in establishing 

procedures that adequately address its overall operations.  NASD did not intend to require 

a firm to reject all deferred variable annuity transactions involving person over a 

particular age or dollar amounts over a particular level.  Rather, NASD intended only that 

principals consider the highlighted factors as part of their review, which is a facts and 

circumstances inquiry.”84 

b. Comments on the Timing of Principal Review 
 
 Amendment No. 2 would have required registered principals to review all 

purchases and exchanges of deferred variable annuities no later than two business days 

following the date when the customer’s application is transmitted to the issuing insurance 

company.85  Two commenters stated that the basis for the two-day timeframe is arbitrary 

and has not been explained or justified.86  A few commenters viewed the proposed rule as 

prioritizing speed over diligence without adequate justification.87  One commenter stated 

                                                                                                                                                                             
83  See supra note 4.   
84  Amendment No. 2 is available on NASD’s Web site at 

http://www.finra.org/web/groups/rules_regs/documents/rule_filing/p016480.pdf.   
85  Pursuant to Amendment No. 1, registered principals would have been required to 

review all purchases and exchanges prior to transmitting a customer’s application 
to the issuing insurance company for processing.   

86  See ACLI Letter IV; FSI Letter II. 
87  See, e.g., FSI Letter II; NAIFA/AALU Letter II; NSCP Letter.  Another 

commenter stated that difficulty complying with the timeframe would force some21

that the timeframe was intended to allow principals to catch unsuitable sales before a 

contract has been issued, but contracts may be issued before the principal’s review is 

completed even under the revised timeframe.88  One commenter stated that “free look” 

provisions that are available under some states’ insurance laws offer a greater opportunity 

to redress unsuitable sales.89   

 Numerous commenters stated that it would be difficult to comply with the revised 

timeframe.90  Two commenters remarked that the supervisory review timeframe does not 

take into account the varied business models of member firms.91  These commenters 

stated that in some instances, the registered principal who reviews transactions is 

stationed at the issuing insurance company.92  In those instances, the commenters stated 

that those individuals might not be able to serve as the reviewing principal because the 

                                                                                                                                                                             
broker-dealers to cancel contracts once the insurance company has already issued 
them.  See CAI Letter II. 

88  CAI Letter II. 
89  ACLI Letter IV.  In NASD’s initial filing with the Commission, it disagreed with 

commenters who suggested that state-required “free look” periods make early 
principal review unnecessary.  NASD explained that a “free look” period allows 
the customer to terminate the contract without paying any surrender charges and 
receive a refund of the purchase payments or the contract value, as required by 
applicable state law.  Free-look periods, which vary by state law, typically range 
from ten to thirty days.  NASD went on to state that allowing a suitability analysis 
to be reviewed by a principal long after an insurance company issues a deferred 
variable annuity contract would be inconsistent with an adequate supervisory 
system and would make it difficult for a member to quickly identify problematic 
trends.  NASD’s initial filing is available on its Web site at 
http://www.finra.org/web/groups/rules_regs/documents/rule_filing/p012780.pdf.   

90  See, e.g., CAI Letter II; Contemporary Financial Letter; FSI Letter II; ING 
Advisors Letter II; Mutual Service Letter II; NAVA Letter III; NSCP Letter; 
Sorrento Letter. 

91  See NSCP Letter; T. Rowe Price Letter II.  
92  Id. 



    

 22

triggering event is the transmission to the insurance company.93  One commenter also 

noted that the proposed rule would not accommodate instances in which the application is 

transmitted to the issuing insurance company and the member firm simultaneously.94   

 Commenters stated that it would be especially difficult to comply with the 

proposed timeframe when the principal needs to get additional information from the 

customer, registered representative, or Office of Supervisory Jurisdiction (“OSJ”) 

manager.95  One commenter stated that fear of missing the deadline may discourage 

principals from seeking this additional information.96  Another commenter suggested that 

a review should be required to take place no later than two business days following the 

date the member transmits the application or no later than two business days after receipt 

by the insurance company to accommodate instances in which the customer sends the 

application directly to the insurance company.97   

 In Amendment No. 4, NASD modified the proposed rule to further address these 

comments.98  As amended, the proposed rule would require a principal to review the 

                                                           
93  Id. 
94  NSCP Letter.  This commenter noted that when this occurs, the application is 

reviewed by the insurance company and the member firm simultaneously.   
95  See, e.g., CAI Letter II; Contemporary Financial Letter; FSI Letter II; ING 

Advisors Letter II; Mutual Service Letter II; NAVA Letter III; NSCP Letter; 
Sorrento Letter.  

96  CAI Letter II. 
97  T. Rowe Price Letter II. 
98  NASD also amended the timing or principal review requirement in Amendment 

No. 3.  That amendment would have required principals to review the transaction 
no later than two business days after the application was sent to the issuing 
insurance company if no additional contact was necessary with the customer or 
the registered representative.  If additional contact was needed with either the 
customer or the registered representative, then review would have had to be 
completed within five business days of the application being sent to the issuing 



    

 23

transaction prior to transmitting a customer’s application to the issuing insurance 

company for processing, but no later than seven business days after the customer signs 

the application.99   

 One commenter addressed the safeguarding of customer funds during the 

principal review and stated that “clarification is needed regarding the degree of flexibility 

afforded to firms with respect to the safekeeping of customer funds during the review 

period.  Rather than dictating specific procedures, firms should be permitted to design 

                                                                                                                                                                             
insurance company.  The Commission received several comments on this timing 
provision, all of which are available on the Commission’s Internet Web site 
(http://www.sec.gov/rules/sro.shtml.)  Commenters stated that the limited review 
period in Amendment No. 3 was problematic and arbitrary.  These commenters 
also suggested requiring principal review to be completed within a reasonable 
time period, not to exceed the expiration of the free look period, following the 
date the broker-dealer transmits the application to the issuing insurance company.  
See e.g., Letter from Dale E. Brown, Executive Director and CEO, Financial 
Services Institute (Mar. 5, 2007) (“FSI Letter III”); Letters Type E and F.   

 Comments addressing subparagraph (b)(1)(A) of Amendment No. 3 stated that 
requiring registered representatives to “determine” whether a transaction was 
suitable, rather than having a “reasonable basis to believe” it, raised the bar for 
suitability determinations.  See e.g., FSI Letter III and Letters Type E and F.  In 
Amendment No. 4, NASD revised this language to require registered 
representatives to have “a reasonable basis to believe” that the deferred variably 
annuity is suitable.   

 Commenters also stated the reference in subparagraph (b)(1)(A)(i) to the 
“various” features of deferred variable annuities created an “unacceptable level of 
ambiguity” and that the prior proposal’s use of “material” features was preferable.  
See e.g., FSI Letter III and Letters Type E and F.   

99  In response to Amendment No. 4, commenters requested that the Commission 
seek additional comment on the proposed rule.  Letter from Clifford Kirsch, 
Sutherland Asbill and Brennan LLP on behalf of Committee of Annuity Insurers 
(April 9, 2007) (“CAI Letter III”); Letters Type G and H.  One commenter stated 
that commenters have not had an opportunity to address whether Amendment 
No. 4 causes any unintended consequences regarding the safeguarding of 
customer funds at the broker-dealer for as many as seven days and to provide 
feedback regarding the contours of the proposed no-action relief from Exchange 
Act Rules 15c3-1 and 15c3-3.  CAI Letter III.  See also infra notes 101-112 and 
accompanying text.   



    

 24

procedures tailored to their business model.”100  Exchange Act Rule 15c3-3 requires 

broker-dealers to safeguard customer funds and securities.  While Rule 15c3-3 requires 

that a broker-dealer promptly forward checks and include as a credit in the reserve 

formula all customer free credit balances, it does not specify any specific procedures that 

a broker-dealer must use to be in compliance with the rule.  Rather, it allows a broker-

dealer to tailor its procedures to its particular business model.  NASD Rule 2821 will not 

affect the applicability of Exchange Act Rule 15c3-3 with respect to the safeguarding of 

customer funds.   

 The Commission also received comments on the timeframe for principal review 

proposed in Amendment No. 4.101  Some commenters addressed NASD’s requested no-

action relief102 and highlighted related implementation issues.103   

 One commenter addressed situations in which an insurer’s contract issuance unit 

is physically resident at the same location as one of the insurer’s captive broker-dealer 

offices, and both areas share personnel with one another.104  It asked for clarification of 

whether receipt of customer applications by broker-dealer personnel for principal review 

in these co-located situations would be considered a transmittal to the issuing insurance 

company for processing under proposed Rule 2821(c).105  NASD responded by stating 

that in these situations “[it] would consider the application “transmitted” to the insurance 
                                                           
100  CAI Letter III 
101  Letter from Eric A. Arnold and Clifford E. Kirsch, Sutherland Asbill and Brennan 

LLP on behalf of Committee of Annuity Insurers (May 24, 2007) (“CAI Letter 
IV”); Letters Type G and H. 

102  See supra note 21.   
103  See CAI Letter IV.  
104  Id. 
105  Id. 



    

 25

company only when the broker-dealer’s principal, acting as such, has approved the 

transaction, provided that the affiliated broker-dealer ensures that arrangements and 

safeguards exist to prevent the insurance company from issuing the contract prior to 

principal approval by the broker-dealer.106  

 The Commission believes that NASD can address implementation issues, to the 

extent they arise, during the proposed six month implementation period.  Notably, the 

revised timeframe in Amendment No. 4 is substantially similar to the timeframe that 

NASD proposed and that the Commission published for comment in Amendment No. 1, 

which would have required a principal to review a transaction prior to sending the 

application to the insurance company for processing.  The Commission received 

numerous comments on the timing of principal review provision as it was proposed in 

Amendment No. 1.107  While some commenters supported it because they believed it 

would give principals sufficient time for a thorough review and provide greater 

assurances that unsuitable transactions would not be consummated,108 others objected to 

it.109  Some commenters were concerned that members would be subject to liability for 

market changes affecting the value of the deferred variable annuity during the delay for 

                                                           
106  See Letter from James S. Wrona, Associate Vice President, FINRA 

(Aug. 10, 2007).  
107  A summary of these comments addressing Amendment No. 1 was published in 

the Federal Register along with the Commission’s notice of Amendment No. 2.  
See supra notes 4 and 6.   

108  Letters from Patricia Struck, President, North American Securities Administrators 
Association (September 20, 2005) and Rosemary J. Shockman, President, Public 
Investors Arbitration Bar Association (Sept. 9, 2005).   

109  See, e.g., Letters from W. Thomas Conner and Eric A. Arnold, Sutherland Asbill 
& Brennan on behalf of The Committee of Annuity Insurers (Sept. 19, 2005) 
(“CAI Letter I); John S. Simmers, CEO, ING Advisors (Sept. 19, 2005) (“ING 
Letter I”); ACLI Letter II; NAVA Letter II. 



    

 26

supervisory review.110  Some commenters stated that a delay in pricing the contract 

would be unfair to customers.111  Others stated that the timing deadline would require 

costly reprogramming of broker-dealers’ electronic processing systems that forward 

contracts to the insurance company and the registered representative’s home office at the 

same time.112   

 One commenter stated that the interaction of this provision with other 

Commission and NASD rules could limit a firm’s ability to review applications 

thoroughly.113  Another stated that time-linking the application process with supervisory 

review would impair the goal under the Investment Company Act of 1940 of timely 

processing.114  

 A few commenters stated that the time deadline would not work in the context of 

direct sales because in those sales an insurance company may not know of an applicant’s 

interest in a deferred variable annuity until it receives the application.115  Another stated 

that the timing deadline would not take into account situations in which the registered 

                                                           
110  Letters from Denise M. Evans, General Counsel, Associated Securities Corp. 

(Sept. 19, 2005) (“Associated Securities Letter”); John L. Dixon, President, 
Pacific Select Distributors (Sept. 16, 2005) (“Pacific Select Letter”); and Julie 
Gerbert, Vice President, United Planners’ Financial Services of America 
(Sept. 19 2005) (“United Planners Letter”). 

111  ACLI Letter II; Pacific Select Letter; and United Planners Letter. 
112  CAI Letter I; NMIS Letter. 
113  ING Letter I. 
114  ACLI Letter II. 
115  CAI Letter I; NAVA Letter II; T. Rowe Price Letter I.  In direct sales, customers 

may apply for an annuity contract by calling the insurance company or by 
completing an application on the internet.  NAVA Letter II.  Receipt of the 
application is frequently the first time the insurance company even knows that the 
customer has filled out an application.  Id.   



    

 27

principal is housed in the insurance company.116   

 A few commenters also stated that their current supervisory structure as an Office 

of Supervisory Jurisdiction would be incapable of dealing with the prior approval 

requirement and they would be forced to eliminate this form of supervisory structure.117  

One commenter stated the requirement could overwhelm principals,118 and another stated 

that it would require members to allocate two to three times the supervisory staff for 

deferred variable annuities than for any other product.119   

c. Proposed Rule 2821(c) – Principal Review and Approval 
 
 In Amendment No. 2, NASD listed a variety of factors that a registered principal 

would be required to consider in reviewing the purchase or exchange of a deferred 

variable annuity.  In Amendment No. 3, NASD modified this provision to require 

registered principals to consider all of the factors that a registered representative must 

consider in Proposed Rule 2821(b) (“Recommendation Requirements”) and eliminated 
                                                           
116  NMIS Letter.   
117  Letter from Shawn M. Mihal, Chief Compliance Officer, Great American 

Advisors (Sept. 19, 2005) and ING Letter I.  These comments were submitted in 
response to Amendment No. 1, which would have required principals to review 
customers’ applications prior to transmitting them to the issuing insurance 
company for processing.  The commenters assumed that there would be no relief 
from Rules 15c3-1 and 15c3-3, and thus broker-dealers would have to forward 
checks (along with applications) to the insurance company by noon of the next 
business day after receiving those checks.  Based on this assumption, the 
commenters indicated that there would not be sufficient time for representatives 
to forward the paperwork to the OSJ manager and the OSJ manager to review the 
application within the time parameters required by Rules 15c3-1 and 15c3-3.  
These timing concerns have been addressed by the Commission’s exemptions 
from Rules 15c3-3 and 15c3-3 to allow NASD members to comply with the 
proposed rule without becoming fully subject to Exchange Act Rule 15c3-3 and 
being required to maintain higher levels of net capital in accordance with Rule 
15c3-1.  See Exchange Act Release No. 56376 (Sep. 7, 2007).   

118  Wachovia Letter. 
119  Associated Securities Letter. 



    

 28

the references to the considerations in subparagraph (c)(1) (“Principal Review and 

Approval”) of the proposed rule.  NASD also moved the considerations relating to 

exchanges that were in subparagraph (c)(1)(D) of Amendment No. 2 to paragraph (b) in 

Amendments Nos. 3 and 4.  By doing this, NASD added these determinations to those 

factors a registered representative must consider and retained them as considerations for 

principal review.   

i. Comments on Proposed Rule 2821(c)(1)(A) as Amended by 
Amendment No. 2 – Principal Review and Approval   

 
 The rule, as amended by Amendment No. 2, would have required principals to 

consider the extent to which the customer would benefit from the unique features of a 

deferred variable annuity.  A number of commenters remarked that their comments on 

proposed Rule 2821(b)(1)(B) are equally applicable to this provision and that “would” 

should be changed to “could” and that the modifier “unique” should be deleted.120  In 

response to comments, NASD changed “unique” to “various.”  As amended by 

Amendment No. 3, the rule would require registered principals to have a reasonable basis 

to believe that the customer has been informed, in general terms, of the various features 

of deferred variable annuities.121   

ii. Comments on Proposed Rule 2821(c)(1)(C) as Amended by 
Amendment No. 2 – Principal Review and Approval  

 
 The rule, as amended by Amendment No. 2, would have required principals to 

consider the extent to which the amount of money invested would result in an undue 

concentration in a deferred variable annuity or deferred variable annuities in the context 

                                                           
120  See, e.g., ACLI Letter IV; FSI Letter II; NAVA Letter III; SIA Letter II.  See also 

supra notes 68 and 69.   
121  See Proposed Rule 2821(b)(1)(A)(i).   



    

 29

of the customer’s overall investment portfolio.  Two commenters stated the term “undue 

concentration” is imprecise and capable of multiple interpretations.122  Some commenters 

also viewed the proposed requirement to consider the customer’s liquidity needs as 

subsuming the apparent intent of this provision.123  In Amendment No. 3, NASD deleted 

this provision.  

iii. Comments on Proposed Rule 2821(c)(1)(D)(ii) as Amended by 
Amendment No. 2 – Principal Review and Approval  

 
 The rule, as modified by Amendment No. 2 would have required registered 

principals to consider the extent to which the customer would benefit from any potential 

product enhancements and improvements in the case of an exchange of a deferred 

variable annuity.  One commenter stated that “would” should be changed to “could” 

because whether a customer benefits is determined years after the contract is purchased 

and depends on market performance.124  In Amendment No. 3, NASD deleted this 

specific paragraph, but, provided in paragraph (b) (“Recommendation Requirements”) 

that principals must consider, in the case of an exchange, whether the customer would 

benefit from any potential product enhancements and improvements in their review.125 

iv. Comments on Proposed Rule 2821(c)(1)(D)(iii) as Amended by 
Amendment No. 2 – Principal Review and Approval  

 
 The rule, as modified in Amendment No. 2, would have required principals, in the 

case of an exchange of a deferred variable annuity, to consider the extent to which the 
                                                           
122  See, e.g., NAVA Letter III; ACLI Letter IV.  Two other commenters noted that 

NASD should provide more guidance on what would amount to an “undue 
concentration” because deferred variable annuities often take significant portions 
of a customer’s assets.  See FSI Letter II; Sorrento Letter. 

123  See, e.g., ACLI Letter IV; CAI Letter II; NAVA Letter III. 
124  See NAVA Letter III. 
125  See Proposed Rule 2821(c) and Proposed Rule 2821(b)(1)(B)(ii).   



    

 30

customer’s account has had another deferred variable annuity exchange within the 

preceding thirty-six months.  One commenter, while supporting this provision, believed 

that the registered principal should also review the total sales production of variable 

annuities of associated persons to detect unsuitable sales and other potential abuses.126  A 

number of commenters stated that it would be difficult to comply with this 

requirement.127  In their view, principals may have a difficult time obtaining this 

information, especially if the exchange occurred at another broker-dealer.128  These 

commenters also stated that customers may not want to share this kind of information, 

citing privacy concerns or policy concerns with the other broker-dealers.129   

 One commenter stated that the proposed rule should specify whether principals 

have to collect information on exchanges that occurred at the reviewing firm only or also 

on exchanges that occurred at other broker-dealers.130  Two commenters argued that the 

proposed rule should clarify whether a registered principal is only obligated to consider 

prior exchange information if it is available to him or her at the time of his or her 

review.131   

 One commenter stated that the provision would impose substantial administrative 

and supervisory costs on broker-dealers, which would have to implement cumbersome 

                                                           
126  See NASAA Letter II.  
127  See, e.g., CAI Letter II; Contemporary Financial Letter; FSI Letter II; Mutual 

Service Letter II; Sorrento Letter; T. Rowe Price Letter II. 
128  Id. 
129  Id. 
130  See CAI Letter II. 
131  See Contemporary Financial Letter; Mutual Service Letter II. 



    

 31

and expensive additional surveillance tools.132  Another commenter stated the proposed 

rule should clarify the level of inquiry and documentation necessary to comply with this 

provision.133  In Amendment No. 3, NASD eliminated this specific provision, but 

provided in paragraph (b) (“Recommendation Requirements”) that principals must 

consider, in the case of exchange, the extent to which the customer account has had 

another deferred variably annuity exchange within the preceding thirty-six months.134  

NASD has stated that it will announce the effective date of the proposed rule change in a 

Notice to Members to be published no later than 60 days following Commission approval 

and that the effective date will be 120 days following publication of the Notice to 

Members announcing Commission approval.  NASD has indicated that it may address the 

type of implementation issues commenters raised with respect to determining whether a 

customer’s account has had a deferred variable annuity exchange within the preceding 36 

months in connection with that Notice to Members.  

d. Comments on Proposed Rule 2821(c)(2) – Principal Review and 
Approval 

 
 The proposed rule would require the registered principal who reviewed and 

approved, rejected, or authorized the transaction to document and sign the determinations 

that he or she is required to make pursuant to subparagraph (c) of the proposed rule.   

 As proposed in Amendment No. 2, the principal who approves a transaction 

would have been required to sign the registered representative’s suitability determination.  

One commenter stated that this provision should be eliminated because “it would 

                                                           
132  See NSCP Letter. 
133  See CAI Letter II. 
134  See Proposed Rule 2821(c) and Proposed Rule 2821(b)(1)(B)(iii).   



    

 32

establish an unprecedented standard of requiring principals to fully endorse all of the 

considerations leading to the salespersons’ recommendations.”135  In this commenter’s 

view, the principal’s role should be to affirm the fact that the salesperson elicited 

information for completion of the suitability documents.136  In Amendment No. 3, NASD 

eliminated the requirement that registered principals sign the registered representative’s 

suitability determinations.  

5. Comments on Proposed Rule 2821(d) – Supervisory Procedures 

 The rule, as modified by Amendment No. 2, would have required members to 

implement procedures and require principals to consider whether the associated person 

effecting the transaction has a particularly high rate of effecting deferred variable annuity 

exchanges.   

 Two commenters argued that the phrase “particularly high rate” is vague and 

unworkable.137  A number of commenters noted that the proposed rule implies that 

principals would have to implement a transaction-by-transaction review and stated that 

members should be able to rely on exception reports as an effective solution to unsuitable 

exchanges.138  One commenter also requested clarification regarding what should happen 

if a registered representative does have a particular high rate of exchanges.139  NASD 

modified this provision in Amendment No. 3, eliminating the reference to a “particularly 

high rate” of exchanges.   

                                                           
135  See ACLI Letter IV. 
136  Id. 
137  See ACLI Letter IV; FSI Letter II. 
138  See ACLI Letter IV; CAI Letter II; FSI Letter II; NAVA Letter III. 
139  See CAI Letter II.  The commenter questioned whether the principal has to reject 

the transaction or just give it closer scrutiny.   



    

 33

6. Comments on Proposed Rule 2821(e) – Training   

 As provided in Amendment No. 2, members would be required to develop and 

document specific training policies or programs reasonably designed to ensure that 

associated persons who effect and registered principals who review transactions in 

deferred variable annuities comply with the requirements of the proposed rule and that 

they understand the material features of deferred variable annuities.  Several commenters 

questioned the need for this specific requirement, as well as the standards applicable to 

the training.140  NASD declined to amend this provision in response to comments.   

7. NASD’s Response to Comments 

 As discussed above, in response to the comments received on Amendment No. 1 

NASD amended portions of the proposed rule and responded to comments.  NASD also 

filed a response to the comments received on Amendment No. 2 with the Commission 

addressing concerns regarding the need for the proposed rule, the regulatory process that 

NASD undertook in developing the proposed rule, and the statutory requirements for 

SRO rulemaking.141  In Amendment Nos. 3 and 4, NASD further responded to comments 

and modified the proposed rule.   

IV. Discussion and Commission Findings 
                                                           
140  One commenter stated there is no need for additional training requirements 

because NASD Rule 2310 requires registered representatives to understand the 
material features of the products they sell.  See FSI Letter II; Letter Type C.  
Other commenters believed this provision is duplicative of the Firm Element 
portion of NASD’s continuing education requirements.  See, e.g., 1st Global 
Letter II; FSI Letter II.  One commenter believed the training requirements would 
interfere with members’ efficient and effective allocation of training resources.  
See FSI Letter II.  A number of commenters also suggested members’ programs 
be held to the standard of being “reasonably designed to achieve compliance” 
with the proposed rule.  See, e.g., Contemporary Financial Letter; ING Advisors 
Letter II; Mutual Service Letter II. 

141  See NASD Response Letter   



    

 34

 The Commission has reviewed carefully Proposed Rule 2821, the comments, and 

NASD’s responses to the comments, and believes that NASD has responded 

appropriately to the concerns raised by the commenters.  The Commission finds that 

Proposed Rule 2821, as amended, is consistent with the requirements of the Act and the 

rules and regulations thereunder applicable to a national securities association, and, in 

particular, with Section 15A(b)(6) of the Act, which requires, among other things, that 

the rules of a national securities association be designed to prevent fraudulent and 

manipulative acts and practices, to promote just and equitable principles of trade, and, in 

general, to protect investors and the public interest.142   

 Over approximately the past three years, the majority of informal actions brought 

against broker-dealers as a result of NASD examinations of variable annuity sales have 

involved the failure to establish or follow written supervisory procedures.143  During this 

time period, NASD also brought numerous enforcement actions charging broker-dealers 

with failing to supervise sales of variable annuities.144  In addition, NASD’s examinations 

found a substantial number of unsuitable recommendations and instances of failing to 

obtain customer account information.145  It also brought numerous enforcement actions 

for making unsuitable recommendations.146 

 The proposed rule is designed to curb sales practice abuses in deferred variable 

annuities.  Its recommendation requirements provide a specific framework for a broker-

                                                           
142  15 U.S.C. 78o-3(b)(6).   
143  See infra note 148.   
144  See infra note 150.   
145  See infra note 148. 
146  See infra note 150.   



    

 35

dealer’s suitability analysis of these securities.  By setting forth factors that a broker-

dealer must specifically consider in recommending deferred variable annuities and 

requiring the registered representative to obtain certain information from his or her 

customers, the proposed rule should improve communications between registered 

representatives and customers regarding these securities.  The supervisory review 

component should foster a thorough analytical review of every deferred variable annuity 

transaction in a timeframe that will limit the possibility of unsuitable recommendations 

and transactions.  The proposed rule as a whole is geared to protecting investors by 

requiring firms to implement more robust compliance cultures, and to give clear 

consideration of the suitability of these complex products.  

 Commenters asserted that the proposed rule, because it is product specific, would 

result in significant burdens on competition.  Pursuant to the Act’s requirement, the 

Commission has considered the impact of Proposed Rule 2821 on efficiency, competition 

and capital formation,147 as well as whether the rule would impose any burden on 

competition not necessary or appropriate in furtherance of the Act.148  We note that other 

products, including options and penny stocks, are subject to product-specific regulations, 

due to their complexity or their history of sales practice abuses.  NASD has demonstrated 

through its history of examinations, enforcement actions, and guidance to members that 

regulating variable annuities like other products has not been sufficient to curb sales 

practice abuses.  Moreover, we note that the Act allows the Commission to approve a 

self-regulatory organization rule that imposes burdens on competition so long as those 

                                                           
147  15 U.S.C. 78c(f).   
148  15 U.S.C. 78o-3(b)(9).   



    

 36

burdens are necessary or appropriate in furtherance of the purposes of the Act.149  We 

believe that to the extent the proposed rule imposes burdens on competition, these 

burdens are necessary or appropriate in furtherance of the purposes of the Act, and 

particularly the purpose of protecting investors. 

 Commenters also expressed the view that Proposed Rule 2821 may impose 

compliance costs on broker-dealers that exceed their costs of complying with rules 

applicable to other products.  The complexity of deferred variable annuities warrant more 

targeted regulation.  NASD has attempted over the past few years to address problematic 

and unsuitable sales through non-rulemaking means, but has not found that approach to 

be successful.  We agree with NASD that Proposed Rule 2821 will lead firms to enhance 

their compliance and supervisory systems, which in turn will provide more 

comprehensive and targeted protection to investors.150    

 While NASD has issued a number of Notices to Members and Regulatory and 

Compliance Alerts regarding the suitability of deferred variable annuities,151 it continues 

                                                           
149  Id. 
150  See NASD Response Letter. 
151  See Notice to Members 96-86 and Notice to Members 99-35.  In 2002, NASD 

issued a Regulatory & Compliance Alert, entitled “NASD Regulation Cautions 
Firms for Deficient Variable Annuity Communications,” that, among other things, 
discussed NASD’s discovery of unacceptable sales practices regarding variable 
annuities.  In another Regulatory & Compliance Alert in 2002, entitled 
“Reminder—Suitability of Variable Annuity Sales,” NASD emphasized, in part, 
that an associated person must be knowledgeable about a variable annuity before 
he or she can determine whether a recommendation to purchase, sell or exchange 
the variable annuity is appropriate.  NASD has also issued a number of Investor 
Alerts regarding variable annuities.  In 2001, NASD issued an Investor Alert 
entitled “Should You Exchange Your Variable Annuity?” highlighting important 
issues that investors should consider before agreeing to exchange a variable 
annuity.  In 2003, NASD issued an Investor Alert entitled “Variable Annuities:  
Beyond the Hard Sell,” which cautioned investors about certain inappropriate 
sales tactics and highlighted the unique features of these products. 



    

 37

to encounter numerous questionable sales practices through its examinations,152 as well as 

through its investigations and informal discussions with its members.153  Just within the 

last few years, NASD has brought a number of cases involving failures to supervise, 

suitability violations, and misrepresentation in connection with purchases and exchanges 

of deferred variable annuities.154 

                                                           
152  From July 2004 to April 2007, NASD completed a total of 807 routine 

examinations involving the review of variable annuities.  See Letter from James 
S. Wrona, Associate Vice President, NASD (May 15, 2007) (“NASD 
Examination/Enforcement Update Letter”).  These examinations resulted in 92 
Letters of Caution, 45 Compliance Conferences, and 4 Acceptance, Waiver and 
Consent letters, in which a respondent accepts a finding of a violation, consents to 
the imposition of sanctions, and agrees to waive the right to a hearing.  Id.  While 
the majority of these actions involved the failure to establish or follow written 
supervisory procedures, a number of actions related to the failure to obtain and 
maintain customer account information, unsuitable recommendations, and the 
failure to comply with standards relating to communications with the public.  Id.  
These findings do not include cause examinations, many of which result in formal 
action that is captured by enforcement actions, discussed in note 150 below.  Id.  
Nor do the findings include information from special examination initiatives.  Id.   

153  See NASD Response Letter. 
154  See, e.g., Phillip Nelson, NASD Case No. 2006004829701 (April 3, 2007) 

(providing misleading communication to customer regarding a variable annuity); 
Victoria C. Smotherman, NASD Case No. 2006003897501 (March 21, 2007) 
(fraudulently inducing purchases of variable annuities); Donna Vogt, NASD Case 
No. EAF0400730002 (Feb. 21, 2007) (making unsuitable variable annuity 
recommendations); Raymond James Financial Services, Inc., NASD Case No. 
EAF0400730001 (Jan. 31, 2007) (failing to properly supervise by permitting 
producing branch managers to supervise themselves and by not properly 
reviewing variable annuity sales and exchanges); Peter F. Esposito, NASD Case 
No. 2005002689601 (Dec. 8, 2006) (submitting falsified account information to 
his firm concerning the liquidation of a variable annuity); Quick & Reilly, Inc., 
NASD Case No. E102003158301 (Dec. 1, 2006) (failing to supervise variable 
annuity sales); Waddell & Reed, Inc., NASD Case No. E062004029603 (Nov. 24, 
2006) (failing to supervise sales of variable annuities where unregistered persons 
were selling such products); David L. McFadden, NASD Case No. 
E2005000226001 (Nov. 15, 2006) (fraudulent and unsuitable sales of variable 
annuities, mutual funds, and exchange traded fund shares); CCO Investment 
Services, Corp., NASD Case No. E112005014002 (Oct. 16, 2006) (failing to, 
among other things, supervise variable annuity sales); Daniel Carlos Lacey, 
NASD Case No. E062004000201 (Aug. 11, 2006) (making unsuitable 



    

 38

                                                                                                                                                                             
recommendations regarding variable annuities exchanges); Michael K. Maunsell, 
NASD Case No. 2005001939501 (Aug. 2, 2006) (making unsuitable variable 
annuity recommendations); Carole G. Ferraro, NASD Case No. E0520030291 
(July 21, 2006) (making unsuitable recommendations regarding variable 
annuities); Jerry Swicegood, NASD Case No. 2005002683001 (July 13, 2006) 
(falsifying documents related to variable annuity exchanges); Eric J. Brown, 
NASD Case No. E112003006903 (June 27, 2006) (making unsuitable 
recommendations and false statements regarding variable annuities); Joseph 
Vitetta, NASD Case No. E10200412250 (June 8, 2006) (making unsuitable 
recommendation regarding a variable annuity, among other violations); AmSouth 
Investment Services, Inc., NASD Case No. E052004025802 (May 24, 2006) 
(failing to establish and maintain reasonable supervisory system in connection 
with sales of variable annuities and mutual funds); Charles Snyder, NASD Case 
No. E112004042001 (May 2, 2006) (making unsuitable variable annuity 
recommendations); Frank P. Grasse, No. EL120030533 (April 17, 2006) 
(falsifying customer information on variable annuity applications); Tyler M. 
Kerrigan, NASD Case No. E0520030355 (March 10, 2006) (recommending 
unsuitable variable annuity transactions); Angelisa Savage-Bryant, NASD Case 
No. E072004064201 (March 6, 2006) (misrepresentation in connection with a 
variable annuity exchange); Brian Carr, NASD Case No. E9B2003043802 (Feb. 
22, 2006) (making unsuitable variable annuity recommendations); John Babiarz, 
NASD Case No. 2005002047301 (Feb. 10, 2006) (making unsuitable variable 
annuity recommendations); Michael Lancaster, NASD Case No. E8A20040995-
01 (Nov. 30, 2005) (making unsuitable recommendations regarding variable 
annuity subaccounts); Lawrence LaBine, NASD Case No. C3A20040045 (Nov. 
22, 2005) (unsuitable recommendations to five customers involving variable 
annuity subaccounts and mutual funds); Mansell R. Spedding, NASD Case No. 
E0220030907 (Sept. 21, 2005) (unsuitable subaccount allocation recommendation 
for variable annuity); Rita N. Raymer, NASD Case No.E0520030131 (Aug. 16, 
2005) (unsuitable recommendations of variable annuities); NY Life Sec., Inc., 
NASD Case No. E0520040104 (July 22, 2005) (failing to adequately supervise 
sales of variable annuities and mutual funds); Paul Olsen, NASD Case No. 
E3A20030539 (June 23, 2005) (negligently failing to tell customers about fees 
associated with variable annuity exchanges); Bambi Holzer, NASD Case No. 
E0220020787 (June 17, 2005) (negligently misrepresenting certain aspects of 
variable annuities); Ilene L. Sonnenberg, NASD Case No. C0520050024 (May 
11, 2005) (recommending unsuitable variable annuity); Raymond James & 
Assocs., Inc., NASD Case No. C0520050020 (May 10, 2005) (finding that 
registered representative made unsuitable recommendations and firm failed to 
maintain and enforce written supervisory procedures regarding sales of variable 
annuities); Issetten Hanif, NASD Case No. C9B20040086 (Apr. 6, 2005) 
(unsuitable recommendations regarding variable annuity and mutual fund 
exchanges); Lawrence Labine, NASD Case No. E02020513 (Nov. 19, 2004) 
(unsuitable variable annuity recommendation); Edward Sadowski, NASD Case 
No. C9B040102 (Nov. 17, 2004) (unsuitable variable annuity recommendation); 
James B. Moorehead, NASD Case No. C05040073 (Nov. 11, 2004) (failing to 



    

 39

 Some commenters expressed the view that NASD must wait before instituting 

rulemaking and show that a “demonstrable problem” exists.155  While we believe 

NASD’s examinations and enforcement actions over the years clearly demonstrate an 

entrenched problem in the sales culture for these products, nothing in the Act requires 

NASD to make such a showing.  Rather, the Act requires the Commission to determine 

that a proposed rule is consistent with the Act and consider whether the proposed rule 

                                                                                                                                                                             
gather suitability information for variable annuity sales); Juan Ly, NASD Case 
No. C07040094 (Nov. 9, 2004) (unsuitable variable annuity switches and 
misrepresentations); Jenny Chin, NASD Case No. E04030619 (Oct. 29, 2004) 
(misrepresentation and omissions regarding variable annuities); Glenn W. Ward, 
NASD Case No. C05040075 (Oct. 14, 2004) (recommending unsuitable variable 
annuity); Bernard E. Nugent, NASD Case No. C11040031 (Sept. 1, 2004) 
(unsuitable recommendation involving the liquidation of mutual fund shares to 
purchase a variable annuity); Samuel D. Hughes, NASD Case No. C07040067 
(Aug. 19, 2004) (unsuitable variable annuity switches, unauthorized sub-account 
allocations, and misrepresentations); SunAmerica Sec., Inc., NASD Case No. 
C05040051 (July 12, 2004) (lacking adequate written supervisory procedures 
concerning review of variable annuity and variable universal life contracts); Jamie 
Engelking, NASD Case No. E3A020441 (July 2, 2004) (unsuitable variable 
annuity recommendation); Pan-American Fin. Advisers, NASD Case No. 
C05040034 (June 15, 2004) (failing to have adequate supervisory procedures for 
variable annuity sales); Scott Weier, NASD Case No. E04010714 (May 27, 2004) 
(unsuitable variable annuity recommendations); Gregory Jurkiewicz, NASD Case 
No. E3A030436 (May 4, 2004) (unsuitable variable annuity recommendation); 
Michael H. Tew, NASD Case No.C05040010 (Apr. 7, 2004) (unsuitable 
recommendations regarding variable annuities); Steve Morgan, NASD Case No. 
E3A020410 (Mar. 12, 2004) (unsuitable variable annuity recommendation); 
Donald Lacavazzi, NASD Case No. C11040009 (Feb. 24, 2004) (recommending 
unsuitable variable annuity switching); Michael Blandchard, NASD Case No. 
C11040005 (Feb. 16, 2004) (unsuitable variable annuity recommendations); 
Prudential Inv. Mgmt. and Prudential Equity Group, Inc., NASD Case No. 
C05040008 (Jan. 29, 2004) (failing to supervise and maintain accurate records 
relating to variable annuity replacement sales); Waddell & Reed, Inc., NASD 
Case No. CAF040002 (Jan. 14, 2004) (failing to ascertain suitability of 
recommended variable annuity exchanges and failure to supervise).  NASD 
Enforcement actions are available at 
http://www.nasd.com/RegulatoryEnforcement/MonthlyDisciplinaryActions/index
.htm.   

155  See supra note 33 and accompanying text.   



    

 40

would promote efficiency, competition and capital formation.156  So long as its proposed 

rules meet the requirements of the Act, NASD can – and indeed should – be proactive in 

addressing problems in the sale of securities. 

 Some commenters also took the position that the proposed rule should be subject 

to a cost/benefit analysis.157  The Act sets forth what the Commission must consider in 

determining whether to approve a proposed self-regulatory organization rule.  It also sets 

forth requirements that the self-regulatory organizations must meet.  The Act does not 

require a cost/benefit analysis with respect to proposed self-regulatory organization rules 

that are filed with, and approved by, the Commission.   

 As a practical matter, however, NASD considered the costs and benefits of the 

rule as the rule was developed and modified, and NASD’s members were actively 

involved in shaping the proposed rule.  As NASD stated in its response to comments on 

Amendment No. 2 “[i]ndustry members are keenly aware of the potential costs and 

burdens that can result from rulemaking and, as is often the case, they raised and NASD 

considered such issues at multiple stages of the rulemaking process.”158  

 Accelerated Approval of Amendment Nos. 3 and 4 

                                                           
156  15 U.S.C. 78c(f).   
157  See supra notes 35-38 and accompanying text.  
158  As discussed in detail above, in its response to comments to Amendment No. 2, 

NASD noted the steps it went through as it developed the proposed rule prior to 
filing it with the Commission.  It published the proposed rule in a Notice to 
Members and solicited comment.  The proposal also went to five NASD standing 
committees (including two committees with subject matter expertise regarding 
variable annuities) for consultation and comment.  NASD considered the public’s 
and the committees’ comments and modified the proposed rule in response.  The 
NASD Regulation, Inc. Board of Directors then approved the proposed rule and 
the NASD Board of Governors had an opportunity to review it.  These NASD 
boards include members of the broker-dealer and insurance industries. For detail 
on the composition of the boards, see NASD’s Response Letter.41

 As set forth below, the Commission finds good cause to approve Amendment 

Nos. 3 and 4 to the proposed rule, as amended, prior the thirtieth day after the date of 

publication of the notice of Amendment Nos. 3 and 4 in the Federal Register.  The 

revisions and clarifications in Amendment Nos. 3 and 4 were made in response to 

comments.   

 In Amendment No. 3, NASD modified the Recommendation Requirements in 

paragraph (b) of the proposed rule.  Amendment No. 2 required members to have a 

reasonable basis to believe the customer has been informed of the material features of a 

deferred variable annuity.  NASD revised the proposed rule to specify that a member 

must have a reasonable basis to believe that a customer has been informed “in general 

terms of the various features” of deferred variable annuities.  NASD made this change in 

response to comments to clarify that the customer need only be informed about the 

features of deferred variable annuities in general terms, rather than be informed about the 

specific features of the deferred variable annuity the member might recommend.   

 In addition, in Amendment No. 3, NASD incorporated the factors that a firm must 

consider when exchanging deferred variable annuities in the recommendation 

requirements rather than in the principal review and approval requirements, while 

maintaining a requirement that principals consider these factors.  NASD also eliminated 

two of the considerations relating to exchanges in response to comments:  the extent to 

which the customer would benefit from the unique features of a deferred variable annuity 

and the extent to which the customer’s age or liquidity needs make the investment 

inappropriate.   

 Moreover, in Amendment No. 3, NASD revised the proposed rule in response to 



    

 42

comments relating to the applicability of the proposed rule to non-recommended 

transactions.  NASD clarified that while principals are to treat all transactions as 

recommended, a principal may authorize the processing of a transaction if it determines 

that the transaction was not recommended and that the customer affirms that he or she 

wants to proceed after being informed of the reason why the registered principal has not 

approved the transaction.   

 In Amendment No. 3, NASD also modified the supervisory procedures provisions 

of the rule in response to comments that the term “particularly high rates of effecting 

deferred variable annuity exchanges” was vague.  NASD revised the proposed rule to 

require implementation of surveillance procedures to review associated persons’ rates of 

effecting deferred variable annuity exchanges for consistency with the proposed rule, 

other NASD rules and the federal securities laws.  NASD also clarified that members 

must have policies and procedures reasonably designed to implement corrective measures 

to address inappropriate exchanges. 

 In addition, in Amendment No. 3, NASD revised the required timeframe for 

principal review, which it further revised in Amendment No. 4.  As amended by 

Amendment No. 4, the principal must review the application prior to transmitting it to the 

issuing insurance company for processing, but no later than seven business days after the 

customer signs the application.  This “prior to transmittal” standard was also incorporated 

in Amendment No. 1, and the Commission received a substantial number of comments 

on this standard.  Although Amendment No. 1 did not explicitly limit the timeframe for 

principal review to no more than seven days, provisions of Exchange Act Rule 15c3-3 

would have operated to limit the time in which broker-dealers could hold customer funds.  



    

 43

In light of NASD’s requested exemption from Rule 15c3-3, the seven-day limit on 

principal review in Amendment No. 4 would replace that rule’s time limitation for 

transactions subject to that exemption with a more workable limit. 

 Thus, the Commission finds good cause to approve Amendment Nos. 3 and 4 to 

the proposed rule, as amended, prior to the thirtieth day after the date of publication of 

the notice of Amendment Nos. 3 and 4 in the Federal Register.  

V. Solicitation of Comments 

 Interested persons are invited to submit written data, views and arguments 

concerning Amendment Nos. 3 and 4, including whether the proposed rule is consistent 

with the Act.159  Comments may be submitted by any of the following methods: 

Electronic Comments: 

• Use the Commission’s Internet comment form 

(http://www.sec.gov/rules/sro.shtml); or 

• Send an e-mail to [email protected].  Please include File Number 

SR-NASD-2004-183 on the subject line. 

Paper Comments: 

• Send paper comments in triplicate to Nancy M. Morris, Secretary, 

Securities and Exchange Commission, 100 F Street, NE, Washington, DC  

20549-1090. 

All submissions should refer to File Number SR-NASD-2004-183.  This file number 

should be included on the subject line if e-mail is used.  To help the Commission process 

and review your comments more efficiently, please use only one method.  The 
                                                           
159  The Commission will consider the comments we previously received.  

Commenters may reiterate or cross-reference previously submitted comments.   



    

 44

Commission will post all comments on the Commission’s Internet Web site 

(http://www.sec.gov/rules/sro.shtml).  Copies of the submission, all subsequent 

amendments, all written statements with respect to the proposed rule change that are filed 

with the Commission, and all written communications relating to the proposed rule 

change between the Commission and any person, other than those that may be withheld 

from the public in accordance with the provisions of 5 U.S.C. 552, will be available for 

inspection and copying in the Commission’s Public Reference Room, 100 F Street, NE, 

Washington, DC 20549, on official business days between the hours of 10:00 am and 

3:00 pm.  Copies of such filing also will be available for inspection and copying at the 

principal office of FINRA.  All comments received will be posted without change; the 

Commission does not edit personal identifying information from submissions.  You 

should submit only information that you wish to make available publicly.  All  

 

 

 

 

 

 

 

 

 

 

 



    

 45

submissions should refer to File Number SR-NASD-2004-183 and should be submitted 

on or before [insert date 21 days from publication in the Federal Register]. 

VI. Conclusion 

 IT IS THEREFORE ORDERED, pursuant to Section 19(b)(2) of the Act,160 that 

the proposed rule, as amended (SR-NASD-2004-183), be, and it hereby is, approved. 

 By the Commission.   

 

 

 

         Nancy M. Morris 
         Secretary 

                                                           
160  15 U.S.C. 78s(b)(2).